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Mystic Springs Chalets & Hot Pools

Hotwire.comUS$266*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$274*
US$266*
US$274*
US$274*
US$266*
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Mystic Springs Chalets & Hot Pools
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353 Reviews from our TripAdvisor Community

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Showing 347: English reviews
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Calgary, Alberta
Reviewed 4 days ago NEW

We had our girls getaway trip just recently there. And everything was perfect: location, rooms, pools, staff was super pleasant, anyways - we are surely coming back with our families now, cause this place is great for kids as well, the pool is really warm.

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Helpful?
Thank inga_jonutiene
Calgary, Canada
Reviewed 3 weeks ago

I travelled with two other friends to Canmore for the evening for a friend's 50th birthday party. The place had loads of parking (we all drove separately and there was ample space), and wasn't too far from downtown or amenities if you wanted to walk. We all really liked the space - especially the bedroom set up and the fact...

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Thank CanadianGirlAbroad86
Reviewed 9 April 2017 via mobile

No privacy. We had guests watching us through the windows. Very uncomfortable. Security was dishonest. Would go back if I didn't want to have fun. Pool was nice. No bathroom on main level. Must bring puffy jacket as it's the trend.

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2Thank Leah W
Edmonton, Canada
Reviewed 27 March 2017

We originally booked about 2 months ago for a one night stay in a non pet friendly room, But things changed about 3 days before our trip and Dave was excellent at accommodating us last minute to pet friendly. The chalet was very well stocked with everything you would need during your stay, Just bring your clothes and swimsuit. The...

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Helpful?
Thank Kimberly M
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you very much for your kind words. We always appreciate hearing from our guests, especially ones who enjoy their time with us here at Mystic Springs. We hope to have you back again soon.

Reviewed 24 March 2017 via mobile

Stayed 1 night in our way to Banff for a mini family vacation. Although room was a little tired and worn, it was clean . Beds were comfy. Had a hard time finding any channels on the main TV and could find none in either bedroom! Would stay again if got a good deal. Otherwise might try somewhere else.

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Helpful?
Thank corcarb
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! We always enjoy hearing from our guests. I apologize for the issue with the television channels, we will make sure the issue is fixed promptly. We hope to see you again soon.

Reviewed 1 March 2017 via mobile

Stayed here with our friends the other night ..Was the perfect size for us all ! Was a nice size and our back door was right at the pool so was perfect for our friends kids ! Didn't have quite enough mugs in the house for all of us but we got some from the front desk ..Would definitely come...

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Helpful?
Thank Suzy R
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review! Its always nice hearing from our guests. We hope to have you back again soon.

Calgary, Alberta
Reviewed 24 February 2017

This was my 1st time at Mystic Springs And I have no complaints about the facility. Our girls Only trip was a success!! The staff was friendly and helpful finding us some snowshoe trails and dog parks. Thebroom was neat and tidy. The access to the pool was secured so I felt safe if I went by myself. I will...

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Helpful?
Thank DanielleR1985
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you for your review, we are always so happy to hear from our guests who enjoy their time with us here at Mystic Springs! We cant wait to have you back again.

Edmonton, Canada
Reviewed 23 February 2017

This was a wonderful hotel with wonderful staff. They aided us with saran wrap and peanut butter. The rooms had a beautiful view and you could see the stars from the pool, with no pollution. 10/10 would recommend. The bunnies are homies.

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Thank kajjoo
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank you very much for your kind words, we always enjoy hearing from our guests who enjoy their time with us here at Mystic Springs. We will be sure to pass along your kind words to our staff- we are so happy they were able to help you out. We look forward to having you back again soon.

Calgary
Reviewed 17 February 2017

The chalets are awesome, lots of room we had everything we needed . Lots of towels and shampoo etc. The staff are great. We were there for a wedding and most of the guests stayed here, we got to use the meeting room for a pre wedding get together. Also the hot tub and pool were a great.

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Helpful?
Thank neptune12
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Thank You so much for your kind review! We always enjoy hearing from our guests who enjoy their time with us here at Mystic Springs. Hope you come back again soon.

Vancouver, Canada
Reviewed 15 February 2017

Great location but needs to be updated. Very stale and kitchens needed work. The kitchen faucet was loosely affixed and almost detached. Pool was disgusting. The pathways were icy and not salted. We attended a wedding and many rooms were occupied by wedding guests. Many shared the same issues.

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1Thank Mike C
Waymarker, Guest Relations Manager at Mystic Springs Chalets & Hot Pools, responded to this review

Dear Mike C, Thank you for your feedback, we appreciate the comments. We are sorry to hear that your stay was not up to standard and we are working very hard to resolve the issues that you had. We have contacted the contractor and discussed the issues with the ice on the walkways, our Maintenance staff have been into the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mystic Springs Chalets & Hot Pools

Address: 140 Kananaskis Way, Canmore, Alberta T1W 2X2, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: RM653 - RM1,999 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mystic Springs Chalets & Hot Pools 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Mystic Springs Chalets & Hot Pools Hotel Canmore
Mystic Springs Chalets And Hot Pools
Mystic Springs Canmore
Mystic Springs Chalets & Hot Pools Canmore, Canada - Alberta
Hotel Style:
#3 Spa Hotel in Canmore
#6 Romantic Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Mystic Springs Chalets & Hot Pools staff and other travellers.
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Questions? Get answers from Mystic Springs Chalets & Hot Pools staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“street facing units have easy access to street parking”
tiffanyg58, 9 Jan 2017 | Read review
“Amazing View but still minutes from Downtown Canmore”
ChrisAlisha, 5 Dec 2016 | Read review
“All rooms typically have a view as you are surrounded by mountains.”
patriciabW9990OM, 17 Nov 2016 | Read review
“Unit 144 was great”
slconway90, 2 Oct 2016 | Read review
“All the condo's looked the same!”
tweeddoc, 7 Sep 2016 | Read review
5 of 5
Hotwire.com
US$266* /night
View Deal
Booking.comUS$274
TripAdvisorUS$266
PricelineUS$274
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*Disclaimer
Prices are for 1 room, 2 adults
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