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Falcon Crest Lodge

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Falcon Crest Lodge
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1,277 Reviews from our TripAdvisor Community

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Showing 1,232: English reviews
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Red Deer, Canada
Reviewed yesterday NEWvia mobile

We had booked here and were under the impression that we had a room on the upper floors with a balcony. Upon arrival, we were placed in a ground level suite. I expressed my concern and immediately a gentleman came from the back office. He offered to check the sister properties to try and get us a room that we...

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Helpful?
Thank JenniferS92
Brooklyn, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 25 August 2016

My wife and I stayed here for 6 days in mid August 2016. I cannot say enough good things about the staff and the facilities. We got a mountain view room on the second floor and spent every evening on the balcony having a beer and every morning watching the moon set behind Ha Ling Peak. They have indoor parking,...

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Helpful?
Thank Brooklyn_Michael_E
About Hotel's Favourite Review
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We cannot thank you enough for such a wonderful review. It means a lot to us that you think so highly of our property. We believe Falcon Crest Lodge to be an amazing "home away from home" with many extra amenities and the most amazing service levels. We are so pleased to know you had such a perfect stay. Please...

Edmonton
Reviewed 2 weeks ago

My husband and I were headed to Banff for the trade show. We decided to stop in Canmore. We booked a deluxe room at three Falcon Crest hotel. When we signed in the front desk upgraded our room to a one bedroom suite. Beautiful room, friend staff, but paper think walls. Spent the better part of the evening listening to...

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Helpful?
Thank georgemom
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We will have our renovations fully completed by the May, and apologize for any challenges you faced as such. I ask if you can please contact me directly in regards to the situation with the noise levels in your room as this certainly is not acceptable and I would like to ensure that you have a more positive next stay...

St. John's, Canada
Reviewed 3 weeks ago

I was originally booked for 2 nights on March 2, and 3, 2017. I stayed at the hotel with spouse and teenage daughter. Check in was super easy and free parking and internet which is an added bonus. Rooms and hallways are a little dated but super big (I had a deluxe suite with kitchenette ) and balcony. Due to...

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Helpful?
Thank ic0llins
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We definitely pride ourselves on our customer service and are pleased to know we exceeded your expectations. We will always try our best to ensure you have the most amazing stay and will always work with you so that you come visit us time and time again. Thank you for sharing your experience. We do hope to see you again...

Edmonton, Alberta
Reviewed 3 weeks ago

From fully equipped kitchen with granite countertop, to fireplace, BBQ, washer dryer, and hot tub with breathtaking mountain view, add in the friendly, attentive and professional stuff, there's really nothing left to be desired. Don't forget the underground parking. Can't wait to see the new look after your renovations!

Review collected in partnership with this hotel
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Thank O9999WZbelindac
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are thrilled to know you had a perfect stay and truly look forward to seeing you again after our renovations. Feedback from our repeat guests is so very valued and it speaks volumes to our service levels and the product we offer, so thank you for taking the time to share your experiences. Thank you Cory Haggar Falcon Crest...

Reviewed 3 weeks ago

We had a booking mishap with another hotel and ended up at Falcon Crest. Rooms showed a lot of wear and tear. However they are renovating which is great. What I disliked the most was that they were renovating but didn't offer any kind of discount on the rooms. We paid over $500 for 2 nights. At times it was...

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Helpful?
Thank Victoria S
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

I kindly ask that you contact me directly in regards to your stay with us. We would love to invite you back after the renovations are completed so that you can re experience us with all the new additions and everything operational. We apologize for any challenges you may have faced and I look forward to speaking with you directly....

Calgary, Canada
Reviewed 20 February 2017 via mobile

The place was under reconstruction when we visited which closed a hot tub and reduced parking. But the staff were very pleasant. Gym has only an elliptical, a treadmill, and a bike but they are well kept. The hottub that was open can hold about 12. The rooms were nice and clean, with a shower and a great tub. But...

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Helpful?
Thank ElTigre2014
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

Dear EITigre2014, Thank you very much for taking a moment to let us know how your recent stay at Falcon Crest Lodge was. We greatly value your comments and appreciate your understanding during this time of Refurbishment. Our team is working hard to assure that guest impact is minimized and I am delighted to hear that you had wonderful interactions...

Edinburgh, United Kingdom
Reviewed 13 February 2017

This facility also hosts a number of RCI Studio suites one of which we had booked. However, after one night of listening to a loud group of men swearing and drinking next door, then up and noisy before 6 the following morning (turns out the other side of our adjoining door was missing), we asked the front desk if there...

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Helpful?
Thank tnbrown
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We always want all of our guests to have an amazing and comfortable stay, so we are thrilled to know we could turn things around for you so you could have a great stay. We appreciate the high rating and do hope to see you for years to come. Thank you for the kind review. Cory Haggar General Manager Falcon...

Calgary, Alberta, Canada
Reviewed 7 February 2017 via mobile

I was staying at this hotel again in the storm this past weekend. The staff go out of their way to be helpful. I was really happy to see they are completely renovating rooms. I can't wait to go back and see the new look. Keep up the good work. This place just feels like home to me.

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Helpful?
Thank Mark B
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are thrilled to know that you enjoy our "home away from home". Our dedicated team of staff truly enjoy providing the most amazing service so that we see you for years to come, so I am pleased to know they make your stay so wonderful. We look forward to seeing you again when the renovations are complete and are...

Toronto, Canada
Reviewed 6 February 2017 via mobile

Was in Canmore for a wedding. First time staying at this lodge. Comfortable and quiet but needs some TLC. Carpets are tired and frayed, blinds were broken, paint on walls is chipping. That being said, kitchenette was fully stocked and heated underground parking was a nice surprise. No continental breakfast and only restaurant onsite is Indo-Vietnamese so hit the grocery...

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Thank CanadianTravelGal76
FCLManager, General Manager at Falcon Crest Lodge, responded to this review

We are currently undergoing renovations at this time and by this Spring we will have a whole new fresh look and experience to offer you. We would love to see you back at this time to enjoy all our new changes. Please contact me directly so that I may discuss compensation with you. Thank you for your time. Cory Haggar...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
If you are searching for luxurious mountain accommodations located within minutes of Banff National Park, the Falcon Crest Lodge in Canmore offers the perfect setting for your next Rocky Mountain Retreat. Your mountain adventures begin at the Falcon Crest Lodge. Only a five minute drive to Banff National Park, the hotel is also just a short walk from downtown Canmore. Indulge with our hotel features and amenities including granite countertops, fluffy duvet comforters, pillow top mattresses and unparalleled service when you stay at Canmore’s finest hotel. Stay at the Falcon Crest Lodge in Canmore, Alberta and understand why our guests say we are “Soaring to New Heights in Hospitality” ... more   less 

Additional Information about Falcon Crest Lodge

Address: 190 Kananaskis Way, Canmore, Alberta T1W 3K5, Canada
Region: Canada > Alberta > Canadian Rockies > Kananaskis Country > Canmore
Price Range: RM482 - RM1,847 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Falcon Crest Lodge 3.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Falcon Crest Hotel Canmore
Falcon Crest Canmore
Falcon Crest Lodge Canmore, Canada - Alberta
Hotel Style:
#1 Family Hotel in Canmore
#1 Green Hotel in Canmore
#2 Romantic Hotel in Canmore
#2 Business Hotel in Canmore
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Questions & Answers

Here's what travellers have asked, with answers from Falcon Crest Lodge staff and other travellers.
25 questions
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Nashville, Tennessee
Toronto, Canada
over a year ago
2 months ago
Hamilton, Ohio
7 months ago
ontario
11 months ago

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Questions? Get answers from Falcon Crest Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms away from ice machine so any room in the teens is good.”
  • Full kitchen with bar seating
  • Gas fireplace
 of 5 bubbles georgemom, 11 Mar 2017 | Read review
“ask for a mountain view if it is available because the view is spectacular”
 of 5 bubbles cameronh481, 12 Jan 2017 | Read review
“The bedroom suites are worth the extra cost!”
  • Kitchen
  • Main sitting area
  • View into bedroom
 of 5 bubbles jillybean238, 8 Jan 2017 | Read review
“Take top floor|avoid noise|Indochine Vietnamese Fusion Cuisine excellent food-outrageous prices-little portions.”
  • View into the room from the kitchen.
  • Full size tub with shower
  • Granite counter tops, new appliances, led lighting
  • Large counter space, plenty of towels
 of 5 bubbles michaelbU752BC, 16 Nov 2016 | Read review
“Mountain view, No train noise on other side.”
 of 5 bubbles trevorb675, 13 Nov 2016 | Read review
5 of 5