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About
#4 of 11 hotels in Dorval
Location
Cleanliness
Service
Value
Hampton Inn & Suites by Hilton Montréal-Dorval is a four-star hotel, conveniently located in the West Island, in close proximity to many restaurants, malls, and movie theaters. We are just 20 minutes from downtown Montreal and seven kilometers from the airport. The hotel has 143 rooms and suites with thoughtful in-room amenities including: microwave, coffee machine, mini refrigerator, and 37-inch flat screen HDTV. Our hotel offers Hampton's free hot breakfast with a choice of hot and cold items, free high-speed internet access, free parking, and a free shuttle to/from P.E. Trudeau International Airport.
Hampton Inn & Suites by Hilton Montréal-Dorval has a bar lounge offering a limited dining menu, open Monday-Thursday, from 5pm-11pm. Recreational facilities include a fitness center and indoor swimming pool. The hotel also boasts a conference center with seven meeting rooms (up to 4,000 sq. ft. of meeting space).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, French, Spanish
Location
53Somewhat walkable
Grade: 53 out of 100
31Restaurantswithin 1 km
8Attractionswithin 1 km
1900 Trans-Canada Highway, Dorval, Quebec H9P 2N4 Canada
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914Reviews12Q+A71Room tips
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So they offer a day rate and we had 11 hours between flight. Never ever found friendlier staff from driver who picked us upto lady at desk to breakfast staff. They even included breakfast, and told me to take a sweet or two to room.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Jamil Gebran, Guest Services / Front Office at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 4 days ago
Dear Treetrippers, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jamil Gebran
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
We have come to prefer the Hampton chain while travelling and this location only reinforced that. We had stayed the night before in a different hotel and didn’t have that great an experience. Upon getting to the Hampton, it was almost like coming home. And we were not disappointed. The customer service was amazing. The free breakfast was pre-packaged bags with muffins, yogurt, juice and other stuff. There was cereal and bread put out as well. Overall plenty of food. And a very helpful staff when it came to identifying which products were kosher. The indoor pool was extremely clean - both the pool itself and the pool area. Ample seating as well. The room itself was great and spotless upon check in. We will definitely be staying here the next time we go to Montreal.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Danielle Elmaleh, General Manager at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 27 Aug 2021
Dear Charliedds, Thank you very much for taking the time to post your review via TripAdvisor and for your kind words. I amhappy to read that you have enjoyed your service as well as what we have to offer during these hard times. We hope to see you again the next time your travels bring you to YUL. Shana Tova! Sincerely, Danielle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
For this 1-night stay, I opted for the most basic room type, which features a King bed, a work station, a microwave, a fridge and a coffee machine. The room is qutie spacious given that I was travelling alone, it also appears quite modern. The bathroom is stocked with basic amenities such as shampoo, body wash, body lotion and a soap bar. The minibar, on the other hand, features creamers, UHT milk, single-use cups, sugar, ground coffee and tea bags. Breakfast was served between 0700 to 1000 daily. It consists of the usual suspects - bacon, scrambeled eggs, sausages and hashbrown. There is also a pancake machine. Beverages served are a variety of fruit juice, milk as well as coffee. It was overall an enjoyable stay and it definitely worthed the money given its relatively low price.…
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Date of stay: June 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joshua Faura, Owner at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 5 Jan 2023
Dear Kurtis Lee, Thank you for your kind words regarding your stay with us back in November. We're glad we met your needs and we're glad you found our service to be friendly and accommodating. We strive to make every customer feel welcome and we hope you will return to visit us. Regards, Joshua.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the hotel for one night before a flight to Europe. I called from the airport to find out about the airport shuttle. The employee explained it, then she asked for my name and said, "you don't have a reservation". I insisted I did and she insisted I didn't. I check my voucher and I was correct, I called back and told her I had confirmation, she continued to insist I was not booked. I took an Uber to the hotel and she repeated that I had no reservation, even though I gave her the printed out confirmation. She then said, they had booked some guests into other hotels and she would check , but no other hotels had a booking for me. It was a total disaster, she then came over to me with the "hotel voucher" I had given her and said, "oh, I know why you don't have a reservation, we don't take vouchers" . As one point she told me the entire hotel was booked out to Immigration and Refugee Agency. So, instead of trying to assist me, she just made up lies. The next day I called and was told, "yes, you did have a reservation, and they have had problems with that employee. The manager called me back and confirmed that the hotel had cancelled my reservation, he could not explain it. He was apologetic, but I still don't have a refund. Hilton and the property really didn't care how they treated me, they have done nothing. Do not go to this hotel, this is a horrible thing that they do to their clients. At least, own up and try to help, but nothing. Still waiting for a refund, over a month later.…
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Choose a room at a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joshua Faura, Owner at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 5 Jan 2023
Dear Mr. Wayne, Thank you for your review of the Hampton Inn & Suites Montreal (Dorval) and accept my apologies for not responding to you sooner. Thank you for taking the time to provide us with constructive feedback regarding your recent stay. We apologize only on this occasion for the inconveniences you have experienced, but it is unfortunate to read your review and blame us for all the problems you have had, giving false information about our hotel and saying people not to stay with us. It's not a lie that at this moment, we have a contract with the Government of Canada and because of that contract many people have been moved to another hotel. In your case, after some research, your reservation was canceled directly by the reservation center 12 days before your arrival. This can only be done by the company or travel agency with which you made your reservation. If you would like to complain, I suggest you contact them, but rest assured that proper training has been given to the front desk agent you mentioned after this event. Regarding reimbursement, if you haven't received it yet, I will suggest you contact the company or the travel agency you used to make this booking. We sincerely apologize again for any inconvenience this situation may have caused you. Sincerely, Joshua
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can’t believe that my car was stolen from this lot under their supervision and they even advertised that they do it all the time. The staff was less than friendly and not accommodating. The staff wasn’t event aware that it happened!
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Review collected in partnership with Hampton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joshua Faura, Owner at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 20 Sep 2022
Dear Stevekarbo9, Thank you for your recent review of the Hampton Inn & Suites Montreal (Dorval). We appreciate you taking the time to provide us with your constructive feedback regarding your recent stay. We apologize that on this occasion your stay was disappointing and did not meet your expectations. It is unfortunate to read your review and that you are blaming us for your vehicle be stole. It is very well known and you can verify that with any police stations in Montreal that we (Montreal) area is known for its car theft, so it is not just our hotel but any public parking is not safe especially with certain car types. We sincerely apologies again, trust us this is certainly not the way we wanted you to end your stay with us. Sincerely, Joshua
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Hampton Inn Suites by Hilton Montreal-Dorval for 1 night before an early flight the next morning departing from the Montreal Airport. Check-in was fine and the room was adequate. The airport shuttle operated as it should have on the morning of our flight. I should also mention that we paid extra to leave our vehicle in their parking lot for the duration of our vacation (3 days). No issues there. The problem was the shuttle on our return to the hotel to retrieve our vehicle. We called the hotel upon arrival and reception mentioned that the shuttle was not running. The man told us to take a taxi and that they would reimburse us in full. We took a taxi, got the receipt and arrived back at the hotel. The person working at the reception desk told us that they could not reimburse us because the taxi receipt was unreadable. After a brief conversation, the hotel agreed to, once again, reimburse us in full upon presentation of the transaction on our credit card statement. Once we got home, we emailed the banking transaction to the hotel. They refused, once again, to reimburse us. The hotel said they would get back to us, but they never did. I guess the hotel felt as though a small taxi fare in the range of $25 for a service (shuttle) they should have been able to provide in the first place was too much to ask. I am a Hilton Honors member and I will not stay here again.…
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Comfortable, clean and updated rooms. The free breakfast was great before our flight. Really friendly, helpful and accommodating front desk staff. We interacted with multiple staff who went above and beyond to make sure all was well for our car storage and for our travel to and from the airport, both at the beginning and the end of our trip. We would stay there again for sure.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Elmaleh, General Manager at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 15 Apr 2022
Dear Passport07678650667, Thank you for your kind words in review of your recent stay with us. We are glad to have met your needs and that you found our service to be friendly and accommodating. We strive to make every guest feel welcomed and we hope you will stay with us again should you find yourself in a similar situation in the future. Sincerely, Danielle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and pool were great but what really stood out was the staff. They were amazing. They arranged early check ins for us and made sure we had everything we needed for our group stay - I would highly recommend for any group stay!
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Review collected in partnership with Hampton
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Elmaleh, General Manager at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 10 Apr 2022
Dear Kevinw54321, Thank you for your kind words and for taking the time to post your review on TripAdvisor. We are happy to read you had a great weekend with your group and we were able to accommodate your needs. I will make sure to share your review with the team. We hope to see you again soon. Sincerely, Danielle & the Hampton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel staff are amazing. We were travelling with our dog and they could not have been nicer or more accommodating - they even had dog treats at the front desk. Made our stay. I used the gym and for a hotel it was good and I actually got in a decent workout. The breakfast was really nice. The room was well appointed including a microwave and fridge, well maintained and very clean. We will be staying again for sure.
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Review collected in partnership with Hampton
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Elmaleh, General Manager at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 2 Apr 2022
Dear Sol R, Thank you for your kind words and for taking the time to post is via TripAdvisor. We are happy you enjoyed all the amenities. We look forward to your next visit. Sincerely, Danielle and the Hampton team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I selected this hotel based on others reviews, and they proved to be right, staffs were friendly, the room was clean and the bathroom was in perfect condition. The complimentary breakfast was nice and was a good start of the day.
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Review collected in partnership with Hampton
Date of stay: March 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Danielle Elmaleh, General Manager at Hampton Inn Suites by Hilton Montreal-Dorval
Responded 2 Apr 2022
Dear bucssi, Thank you for your kind words and for taking the time to post it via TripAdvisor. I am happy to read we did not disappoint. We look forward to your next stay with us. Sincerely, Danielle and the Hampton team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$160 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn and suites montreal hotel dorval, hampton inn montreal, hampton inn dorval, dorval hampton inn
LOCATION
CanadaQuebecDorvalDorval
NUMBER OF ROOMS
142
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Claim Your ListingHAMPTON INN SUITES BY HILTON MONTREAL-DORVAL: UPDATED 2023 Hotel Reviews, Price Comparison and 154 Photos (Canada) - Tripadvisor
Frequently Asked Questions about Hampton Inn Suites by Hilton Montreal-Dorval
Which popular attractions are close to Hampton Inn Suites by Hilton Montreal-Dorval?
Nearby attractions include Jeu d'Evasion - Escaparium Montreal - Escape Game (0.2 km), Action 500 (0.2 km), and Cinema Des Sources IMAX (0.9 km).
What are some of the property amenities at Hampton Inn Suites by Hilton Montreal-Dorval?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn Suites by Hilton Montreal-Dorval?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Suites by Hilton Montreal-Dorval?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Suites by Hilton Montreal-Dorval?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Suites by Hilton Montreal-Dorval?
Conveniently located restaurants include Del Friscos, Marathon Souvlaki, and 40 Westt Steakhouse & Raw Bar.
Are there opportunities to exercise at Hampton Inn Suites by Hilton Montreal-Dorval?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn Suites by Hilton Montreal-Dorval have an airport shuttle?
Yes, Hampton Inn Suites by Hilton Montreal-Dorval offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn Suites by Hilton Montreal-Dorval have airport transportation?
Yes, Hampton Inn Suites by Hilton Montreal-Dorval offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn Suites by Hilton Montreal-Dorval?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Suites by Hilton Montreal-Dorval?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.