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Courtyard Waterloo St. Jacobs

Hotels.comUS$103*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$117*
US$103*
US$117*
US$103*
US$117*
US$103*
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Courtyard Waterloo St. Jacobs
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309 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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Westport, Connecticut
Reviewed 1 week ago

Enjoyed my stay for business away from home with the friendly staff and great service at CMSJ. Our meetings were held onsite which made it very convenient. A special shout out to Lilly who always greated me with a smile and left my room clean and neat with a little creative surprise each day.

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Helpful?
Thank Ruzena8
Toronto
Reviewed 2 weeks ago

I only stayed here for a short duration (checked in around 1am, left 10am the next day) but overall thought everything looked clean and tidy The biggest issue I have (and it's not the hotels fault) was the other occupants that were there. Constantly slamming doors, yelling, running down the halls which went on until early morning, absolutely no respect...

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Helpful?
Thank Gavimus
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Gavimus, Thank you for your TripAdvisor review. We do apologize for the unforeseen disturbance you encounter during your brief stay with us. Our ultimate goal is that all guests with us enjoy a relaxing and comfortable stay. With hospitality, Emily MacCannell

California (North)
Reviewed 2 weeks ago

I stay in many hotels, and I have to say, even though this is only a Courtyard, it has the feel of a full size marriott, and yet is a 'cozy' place to stay. The rooms are warm (in atmosphere) and comfortable, and very clean. The housekeeper, (Lilli) was very detail oriented and consistently does a great job. Everything is...

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Helpful?
Thank Onsenhunter1
Niagara Falls
Reviewed 2 weeks ago

We stayed at the Courtyard Sunday night and got a package that included a $50 gift certificate for two restaurants in St. Jacobs and breakfast in the morning. It is a good location near the Market and Outlet Mall as well as other stores such as a Wal-Mart Superstore. The room was very nice with a king bed, a separate...

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Thank AlmostRetiredNiagara
Toronto, ON
Reviewed 3 weeks ago

I was attending a conference and wanted to stay away from hotels that are full of families attending hockey. The Marriott was a short drive but a great place to relax. It's also conveniently located across from an outlet mall and the St. Jacob's Market. Scenic St. Jacob's is also a short 3 km drive away. Would stay there again!

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Helpful?
Thank paluc502
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear paluc502 Dear sanfordmk, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. I am so pleased to hear that you enjoyed all aspects of your stay with us. We are located in such a great area and I am glad you were able to enjoy the area while you stayed with us....

Sudbury, Canada
Reviewed 17 April 2017

This property is very near University of Waterloo, just off city limits. The property is clean and well furnished. The gym is small. Parking is free. There are laundry facilities on site. The dining area is good but they could do with more waitresses. The hotel could display the room temperature Celsius as we are in Canada!!

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Helpful?
Thank 615Joseph
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear 615Joseph, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. We are fortunate to have compliemntary parking, a gym, and The Bistro all avalible to our guests! While there are numerous hotels in the area, we thank you for choosing ours to stay at and look forward to welcoming you back when...

Owen Sound,Ont
Reviewed 11 April 2017

Had a grandson playing in a tournament at Rim park..hotel was close plus had added features of being near st Jacob village and market..nice rooms good breakfast...enjoyed weekend..close r To attractions and highways to get to anywhere Kitchner Waterloo quickly...lots to do in area.. Had craft brewery tour info and special rate...

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Helpful?
Thank Gordon K
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Gordon K, Thank you for such a great TripAdvisor Response. WE are vey fortunate to be in such a unique location close to the St.Jacobs Farmers Market, Outlet shopping, and highways with quick access to Waterloo and Kitchener. We look forward to welcoming you back to the area the next time your travels bring you our way! With hospitality,...

San Jose, California
Reviewed 10 April 2017

Solid eatery/bar. There is a dining area and a bar area. Three huge screens behind the bar with an awesome and friendly bartender. A great option for a quick bite after leaving Toronto Pearson airport and heading west.

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Helpful?
Thank Dan H
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Dan H, Thank you for your response on TripAdvisor. I am glad to hear you were able to take advantage of The Bistro we have on property. While there are numerous hotels in the area, we thank you for choosing ours to stay at and look forward to welcoming you back when you are in the Waterloo/ St. Jacobs...

Hantsport, Canada
Reviewed 7 April 2017

Very clean and comfortable room with a staff always willing to share their knowledge of things to see and do and the little extra treats from the friendly staff in the evening. Also a special thanks to our house keeper Lily. You went above and beyond and made us feel pampered. Would defin itely stay here again.

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Helpful?
Thank sanfordmk
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear sanfordmk, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. I am so pleased to hear that you enjoyed all aspects of your stay with us. From the friendly staff and getting to meet Lilly (she is fantastic!), to the clean rooms in the hotel. While there are numerous hotels in the...

Reviewed 3 April 2017 via mobile

My employer Held our semi annual team meetings at this venue and I have to say that I was very impressed. The rooms are beautiful and the level of service from The whole staff was amazing. Would highly recommend for business and also personal!

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Helpful?
Thank Duquesa413
Emily M, Operations Manager at Courtyard Waterloo St. Jacobs, responded to this review

Dear Duquesa413. Thank you for such a great TripAdvisor review, I am so glad to hear you were impressed with your meeting ! We are very fortunate to have great hospitality staff that focus on the fine details! We look forward to welcoming you back to the hotel the next time your travels bring you our way ! With Hospitality,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Marriott Waterloo St Jacobs (formerly the Best Western Plus St Jacobs Country Inn) has been recently renovated & features the Bistro Restaurant serving made-to-order breakfast (6am - 10am) & dinner (5pm - 10pm) daily. Lunch available Saturdays. Also features a full-service bar. All guest rooms have a small fridge, microwave, coffee maker, hair dryer, iron and ironing board. ... more   less 

Additional Information about Courtyard Waterloo St. Jacobs

Address: 50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
Region: Canada > Ontario > Region of Waterloo > Waterloo
Price Range: RM483 - RM765 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Waterloo St. Jacobs 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Plus St. Jacobs Country Hotel Waterloo
Best Western St Jacobs Country Inn Waterloo
Best Western St Jacobs Country Inn Hotel Waterloo
Waterloo Best Western St Jacobs
Country Inn Waterloo
Best Western Waterloo
Waterloo Country Inn
Best Western Saint Jacobs Country Inn Hotel Waterloo
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Waterloo St. Jacobs staff and other travellers.
5 questions
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Walkerton, Canada
Cambridge, Canada

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Questions? Get answers from Courtyard Waterloo St. Jacobs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 1st floor which was fine. Rooms are spacious.”
sanfordmk, 6 Apr 2017 | Read review
“The jacuzzi rooms are lovely.”
LL44, 19 Feb 2017 | Read review
“King bed suite is worth the price!”
saravb40, 5 Jan 2017 | Read review
“311 was a great room on the feront side of the hotel!”
The_Pool_God, 29 Dec 2016 | Read review
“For a couple the Studio with a fireplace was so relaxing.”
billsN9785JN, 9 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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