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Courtyard Waterloo St. Jacobs

385 reviews
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Traveller (108)
Room & Suite (71)
Dining (1)
Overview
  • Excellent59%
  • Very good29%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“farmers market”(40 reviews)
“front desk”(54 reviews)
“outlet mall”(35 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (385)Write a Review
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Show reviews that mention
All reviewsfarmers marketfront deskoutlet mallst jacobsrecommend this hotelplayhouse theatrevery nice hotelfire placehotel roomsrooms are cleanshort drivebusiness hotelbed was very comfortableking roombooked this hotelchecking inlots of parking
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71 - 75 of 379 reviews
Reviewed 14 July 2017 via mobile

Just a quick over-night get-away from the big city to visit the St Jacobs Farmers Market. This place is walking distance to the market area, so very convenient. Clean, comfortable, free wifi and a really nice breakfast, too! Will definitely be staying here next time...More

Thank Redpines
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 29 July 2017

Dear Redpines, thank you for sharing your experiences on your recent stay, and we are pleased you enjoyed the Market and area. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we look forward...More

Reviewed 9 July 2017 via mobile

We were only staying for one night and were looking for a comfortable room, clean bathroom and a convenient location for our first visit the St jacob's farmers market. Well, the hotel got 2 out of 3 right. The location of the hotel is superb,...More

Thank SAYong
Management response:Responded 11 July 2017

Dear SAYong Thank you so much for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. Please accept my sincerest apologies for the below exceptional experience you had with us. As you may see by the other reviews on...More

Reviewed 8 July 2017

Have never stayed at this hotel before..what a pleasant surprise. Comfortable bed and pillows, towels that wont rub the skin off your body, polite staff and walking distance to St, Jacobs market. Will definitely return hereMore

Thank Duncan S
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 29 July 2017

Dear Duncan S, Thank you for taking the time to provide us your feedback, and we are pleased you experienced the service level that we here at the Courtyard Waterloo pride ourselves on. We look forward to welcoming you back on your next journey to...More

Reviewed 30 June 2017

We stayed one night to visit the St Jacob area. The staff was very helpful, the location was good. The room was very clean, hotel was quiet. They offered a senior's discount which made their price very reasonable...be sure to ask if you are a...More

Thank PBlue
Reviewed 20 June 2017

Stayed here for two nights while attending a wedding. Came in very late on both nights but felt very safe as front door only opens at night when you use your key or if staff let you in. Lobby is clean, peaceful and lovely. Elevators...More

Thank 574denised
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (108)
Room & Suite (71)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
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AlexandriaDan
6 November 2017|
AnswerShow all 10 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
1
Vote
solterra2014
9 September 2017|
AnswerShow all 7 answers
Response from Onsenhunter1 | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
0
Votes
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
0
Votes
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123
Room Tips
"Third floor was quiet"
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"Book early. Fire place rooms not that impressive."
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"Next to the famous St. Jacob outlet mall and Farmer's Market"
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"Four a team event, book one of the one bedroom rooms so kids/adults can hang out."
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