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27/08/2017 28/08/2017
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    Courtyard Waterloo St. Jacobs

    50 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
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    27/08/2017 28/08/2017
    US$98
    US$98
    US$99
    Traveller (90)
    Room & Suite (46)
    Dining (4)
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
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    Homewood Suites by Hilton Cambridge-Waterloo, Ontario
    564 reviews
    #2 of 10 hotels in Cambridge
     
    Overview
    • Excellent61%
    • Very good29%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “front desk” (50 reviews)
    “outlet mall” (31 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    533 reviews
    #1 of 9 hotels in Waterloo
     
    Langdon Hall Country House Hotel & Spa
    510 reviews
    #1 of 10 hotels in Cambridge
     
    Delta Hotels by Marriott Waterloo
    299 reviews
    #2 of 9 hotels in Waterloo
     
    Homewood Suites by Hilton Cambridge-Waterloo, Ontario
    564 reviews
    #2 of 10 hotels in Cambridge
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (329)
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    There are newer reviews for Courtyard Waterloo St. Jacobs
    See the most recent reviews

    71 - 75 of 323 reviews

    Reviewed 3 September 2016 via mobile

    Our third floor room was quiet and very comfortable. Clean and well appointed. Having the Starbucks bistro on site was an added perk. Prices were not included in the in room menu which would have been helpful. Service was quick using the new Marriott app...More

    Thank Michael B
    Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 22 September 2016

    Dear Michael B, Thank you for taking the time to provide your feedback on TripAdvisor regarding your recent stay with us. I am so pleased to hear it was an enjoyable one! While there are numerous hotels in the area to choose from we thank...More

    Reviewed 29 August 2016

    The entire staff was pleasant my entire week-long stay. Matthew who works at the front desk was particularly helpful and extraordinary. There was a challenge with the card I was using to check in (my error, not the hotel's), but he remained professional and polite...More

    Thank Charles R
    Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 22 September 2016

    Dear Charles R, Thank you for taking the time to respond on TripAdvisor regarding your recent stay with us. I am so pleased to hear that you enjoyed all aspects of your stay with us. From the staff smiles and getting to meet Matt (he...More

    Reviewed 23 August 2016

    Wondeful hotel with very friendly and helpful staff. The rooms are spacious and comfortable! Highly recommend! The location is great too. Near shopping and theatre and main shopping area! Not far from Stratford Festival either!More

    Thank GeraldineLady
    Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 22 September 2016

    Dear GeraldineLady, Thank you for the great TripAdvisor Review. I am glad you were able to truly enjoy our location! We are very fortunate to be just minutes away from the St.Jacobs Market, just across the street from an outlet mall and of course right...More

    Reviewed 22 August 2016 via mobile

    The motel is located very close to St.Jacobs and is across the street from both the farmer's market and the outlet mall.It is in a very safe and clean area.Front desk staff are very friendly and eager to help you.Lobby is clean and bright.The room...More

    Thank scottl926
    Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 22 September 2016

    Dear scottl926, Thank you very much for taking the time to comment on your recent stay with us. We are so glad that you received the absolute best in customer care. I am really glad to hear that you had a great sleep! We do...More

    Reviewed 6 August 2016 via mobile

    We have stayed at our fair share of hotels including a number of Marriott properties. This one was just average. Cleanliness was fine in our suite, and everything worked though the fridge isn't very cold and the phones were overly complicated with minimal instructions (posing...More

    Thank bmanssister
    Response from Emily M, Operations Manager at Courtyard Waterloo St. JacobsResponded 9 August 2016

    Dear bmanssister, Thank you for your comments on TripAdvisor, I do apologize for the hiccups you experienced during you stay as you can see from our other reviews this was not the "Wow" experience we typically pride out stays on. If you could contact me...More

    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    533 reviews
    #1 of 9 hotels in Waterloo
     
    Langdon Hall Country House Hotel & Spa
    510 reviews
    #1 of 10 hotels in Cambridge
     
    Delta Hotels by Marriott Waterloo
    299 reviews
    #2 of 9 hotels in Waterloo
     
    Homewood Suites by Hilton Cambridge-Waterloo, Ontario
    564 reviews
    #2 of 10 hotels in Cambridge
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$114 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Cancelon, Travelocity, TripOnline SA, Hotwire, Cheap Tickets and Evoline ltd so you can book your Courtyard Waterloo St. Jacobs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Region of Waterloo >
    • Waterloo
    • Also Known As
    • Best Western Plus St. Jacobs Country Hotel Waterloo ,
    • Best Western St Jacobs Country Inn Waterloo ,
    • Best Western St Jacobs Country Inn Hotel Waterloo ,
    • Waterloo Best Western St Jacobs ,
    • Country Inn Waterloo ,
    • Best Western Waterloo ,
    • Waterloo Country Inn ,
    • Best Western Saint Jacobs Country Inn Hotel Waterloo
    Add Photo Photos
    Traveller (90)
    Room & Suite (46)
    Dining (4)
    Hotel & Grounds (54)
    Bathroom (16)
    Business Centre & Event Rooms (2)
    Nearby
    Delta Hotels by Marriott Waterloo
    299 reviews
    5.24 km away
     
    Langdon Hall Country House Hotel & Spa
    510 reviews
    20.31 km away
     
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    533 reviews
    .16 km away
     
    Homewood Suites by Hilton Cambridge-Waterloo, Ontario
    564 reviews
    23.64 km away
     
    Nearby Restaurants
    Jack's Family Restaurant
    530 reviews
    .24 km away
    The Crazy Canuck
    419 reviews
    .40 km away
    Kara's Market Cafe
    13 reviews
    1.25 km away
    The Bistro at Courtyard
    29 reviews
    .04 km away
    Nearby Attractions
    St. Jacobs Country Playhouse
    153 reviews
    .09 km away
    West Montrose Covered Bridge (Kissing Bridge)
    152 reviews
    .63 km away
    Market Road Antiques
    39 reviews
    .37 km away
    The Outlets at Jacobs & Market District
    82 reviews
    .33 km away
    Ask a question
    Questions & Answers
    Elizabeth D
    16 October 2016|
    AnswerShow all 6 answers
    Response from Onsenhunter1 | Reviewed this property |
    Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
    0
    Votes
    Darlene M
    3 August 2016|
    AnswerShow all 4 answers
    Response from Dennis120648 | Reviewed this property |
    I believe that it is a 24 hr. cancellation requirement.
    0
    Votes
    CAA53
    25 April 2015|
    AnswerShow all 2 answers
    Response from William_MacCallum | Property representative |
    Yes. Please feel free to contact Carmen Briggs, Sales and Catering Coordinator at 519-884-9295 for an additional questions regarding our facilities, or any additional services in the area for Weddings and Groups!
    0
    Votes
    Room Tips
    "Rooms on the third floor have windows that open."
    Read review
    "We have stayed in a few different locations and find all of them equally nice."
    Read review
    "If you can, get a suite, they are so big, and so comfortable. There is also a fridge and microwave in..."
    Read review
    "Quiet surroundings and well priced."
    Read review
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