We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Waterloo St. Jacobs

Save
Traveller (110)
Room & Suite (71)
Dining (1)
You may also like
See all
Nearby Hotels
Overview
  • Excellent59%
  • Very good29%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“farmers market”(40 reviews)
“front desk”(55 reviews)
“outlet mall”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Waterloo St. Jacobs
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Waterloo St. Jacobs
Special Offer: Member Rates
Hotel packages
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (408)
There are newer reviews for Courtyard Waterloo St. Jacobs
See the most recent reviews
Filter reviews
400 results
Traveller rating
230
117
26
16
11
Traveller type
Time of year
LanguageEnglish
More languages
230
117
26
16
11
Show reviews that mention
All reviewsfarmers marketfront deskoutlet mallst jacobsrecommend this hotelplayhouse theatrevery nice hotelshort driveroom was spaciousbusiness hotelbusiness triplots of parkingking suitebooked this hotelright next doormarriottlilly
FilterEnglish
Updating list...
81 - 85 of 400 reviews
Reviewed 7 August 2017

We were there with a car club, that used it for a host hotel for out of town guests. Staff was great and rooms were clean and modern. Food in bistro and at group dinner was good. Didn't seem to be a lot for kids...More

Thank Louise D
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 10 August 2017

Dear Louise D, Thank you so much for providing us with your feedback, and we hope the whole Club had a great stay! We look forward to welcoming you (and your treasures) back again on your next drive through the area, Sincerely yours, Ryan P...More

Reviewed 6 August 2017

My wife and I recently stayed at the Courtyard Waterloo St. Jacobs. From check-in right up to check-out, the staff were friendly, accommodating, and attentive. The décor is modern and bright, the rooms and foyer areas clean, and the parking is free. The St. Jacobs...More

Thank Les W
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 10 August 2017

Dear Les W, Thank you greatly for the feedback, and we are pleased you had such a great stay! We are pleased you enjoyed some of the local fare as well, as there are some great eateries in the St. Jacobs area. On your next...More

Reviewed 4 August 2017

I was only there for a night, but the check in and check out was easy with no problems. The room was clean and comfortable to stay in. The staff were friendly and my stay was very relaxing. I would definitely recommend this hotel.More

Thank Alexsia L
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 10 August 2017

Dear Alexsia L, thank you kindly for your recommendation, and for taking the time to provide your feedback, We are pleased you had a great stay, and hope we may welcome you back to the Courtyard Waterloo for a longer stay next time, Very sincerely,...More

Reviewed 3 August 2017 via mobile

This is a beautiful hotel right near the St.Jacob's market. Very close to Waterloo as well. The rooms were very comfortable and well cared for. Great family restaurant near by that we were able to walk to. Also near Wal-Mart, A&W, Dollarama, etc. Loved it...More

Thank mell5kenn
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 5 August 2017

Dear mell5kenn, Thank you so much for your feedback, and we are pleased you had such a great stay with us here in St Jacobs. We are lucky to be so close to so many good restaurants, and find there is something with 5 to...More

Reviewed 2 August 2017

This is a great place to spend a couple of days. I was in town to attend the UofW orientation with my son. I imagine I will be spending a few nights at this hotel over the next few years. The location is great, close...More

1  Thank caribvibe
Response from Ryan P, Operations Supervisor at Courtyard Waterloo St. JacobsResponded 5 August 2017

Dear caribvibe, thank you so much for sharing your feedback with us, and we are truly pleased you enjoyed your stay! We do have a number of visitors from the University of Waterloo stay with us, both due to our location, and the ability to...More

View more reviews
Most Booked Properties in Waterloo
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$112 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$112 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (110)
Room & Suite (71)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
AlexandriaDan
6 November 2017|
AnswerShow all 11 answers
Response from mard1 | Reviewed this property |
I found the mattress to be firm and comfortable. I also have back problems and slept well.
1
Vote
solterra2014
9 September 2017|
AnswerShow all 7 answers
Response from Onsenhunter1 | Reviewed this property |
No, no pets. Haven't been there since November, most of the senior staff have changed :-(... but its still a great hotel!! (And its only a courtyard!... you'd never know it! Its nicer!)
0
Votes
Elizabeth D
16 October 2016|
AnswerShow all 6 answers
Response from Onsenhunter1 | Reviewed this property |
Its a small, personal size brewer - 4 cup maybe? - with supplied coffee packets. Go the the bistro in the Lobby and get a Starbucks!
0
Votes
Room Tips
"All rooms seem to be quiet."
Read review
"Call hotel directly to ask about best deal for your stay - tell them why you are visiting the Waterloo area..."
Read review
"Go to another hotel"
Read review
"We like ground & double beds. Was able to accommodate our request"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing