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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

356 reviews
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Traveller (61)
Room & Suite (97)
Dining (23)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“outlet mall”(57 reviews)
“farmers market”(58 reviews)
“st jacobs”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (356)Write a Review
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LanguageEnglish
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All reviewsoutlet mallfarmers marketst jacobsthe general managernice indoor poolincluded in the room ratesalt water poolhard boiled eggsperfect locationyogurtright next doorhotel is locatedtwo queen bedsrooms are cleansmall fridgesitting areawould recommend this hotel to anyone
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1 - 5 of 354 reviews
Reviewed 1 week ago

I visited this hotel last weekend with my husband and kids. It is in a wonderful location being locate within walking distance to St.Jacobs outlet, Farmers Market and Theatre. The hotel is very clean and the room very spacious. The hotel has a great pool...More

Thank mamamazzone
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

Dear mamamazzone, Thank you for the 5 Star review complimenting the Hotel. Your feedback is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back again soon! Thank You! Warm Regards, The Management-...More

Hotel's Favourite
Reviewed 15 November 2017 via mobile

I came to this hotel for a weekend away with my mother. The people at check in were friendly and efficient. The hotel was clean. The pool was a tad on the cold side but we had fun anyway. Our room was spacious. My biggest...More

Thank bluebabe83
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 18 November 2017

Dear bluebabe83, Thank you for the 5 Star review complimenting the Hotel. Your feedback is greatly appreciated. Thank you for bringing the subject into our knowledge We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you...More

Reviewed 1 week ago via mobile

Close to the Farmers Market, the St Jacobs Outlet and the Theatre. Clean rooms and spacious. Breakfast had eggs, sausage,pancakes, cereal etc. Kitchen staff worked hard to ensure the pantry was full. With several teams over the weekend from various sports the place was very...More

Thank Kek74
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

Dear kek74, Thank you for the 4 Star review complimenting the Hotel. Your feedback is greatly appreciated, We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back again soon! Thank You! Warm Regards, The Management-...More

Reviewed 2 weeks ago

We stayed as a family of four in a room with two Queen beds for one night - we were attending a robotics tournament at Waterloo university the next day. The room was a decent size - clean with modern furnishings. The breakfast is included...More

Thank jadereview
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 2 weeks ago

Dear jaderview, Thank you for the 4 Star review complimenting the Hotel. Your detailed feedback is greatly appreciated. We endeavor to make improvements to ensure the continued satisfaction of all our guests. Next time please do not forget to try our indoor heated water pool,...More

Reviewed 2 weeks ago

We stayed for 2 nights. Our visit was to attend the GNCTR (Great Northern Concrete Toboggan Race) at Chicopee tubing park. The room was very nice, clean and well appointed. The staff was very polite and courteous.More

Thank jamie r
Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 2 weeks ago

Dear jamie r, Thank you for the 5 Star review and your comments. Your detailed feedback regarding Cleanliness & Service is greatly appreciated. We endeavor to make improvements to ensure the continued satisfaction of all our guests. We hope to welcome you back again soon!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$116 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (97)
Dining (23)
Pool & Beach (9)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
beatroot
24 August 2017|
AnswerShow all 2 answers
Response from Naushad | Property representative |
hello..thank you for inquiry. unfortunately we do not have a nite time bar. see you soon
0
Votes
walt d
21 August 2015|
AnswerShow all 2 answers
Response from Naushad | Property representative |
Only service animals.
0
Votes
walt d
21 August 2015|
AnswerShow all 3 answers
Response from Elaine P | Reviewed this property |
Not really sure, best to contact the hotel directly.
0
Votes
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123
Room Tips
"stay on 6th floor"
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"South rooms face town North rooms face rural farms"
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"Pick a corner room for peace and quiet..."
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"If you get a rear facing room you can see picturesque Mennonite farms and if lucky see the horse and buggies..."
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