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30/07/2017 31/07/2017
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    Holiday Inn Express Hotel & Suites Waterloo - St Jacobs

    14 Benjamin Rd, Waterloo, Ontario N2V 2J9, Canada
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    30/07/2017 31/07/2017
    Savings alert: 10% below average rate

    The price you found is 10% lower than this hotel's average rate of US$104/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$94
    US$94
    US$94
    Traveller (53)
    Room & Suite (76)
    Dining (22)
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    521 reviews
    #1 of 9 hotels in Waterloo
     
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    Courtyard Waterloo St. Jacobs
    316 reviews
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    Four Points by Sheraton Waterloo-Kitchener
    225 reviews
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    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outlet mall” (53 reviews)
    “st jacobs” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites Waterloo - St Jacobs
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    Hotel deals
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    521 reviews
    #1 of 9 hotels in Waterloo
     
    Delta Hotels by Marriott Waterloo
    289 reviews
    #2 of 9 hotels in Waterloo
     
    Courtyard Waterloo St. Jacobs
    316 reviews
    #4 of 9 hotels in Waterloo
     
    Four Points by Sheraton Waterloo-Kitchener
    225 reviews
    #5 of 9 hotels in Waterloo
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (319)
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    1 - 5 of 317 reviews

    Reviewed 1 week ago

    Everything about this hotel was great! Very clean, and spacious rooms. Very quiet, we didn't hear a thing all night. Great location and staff was very friendly and helpful. Would definitely stay here again.More

    Thank McShelley
    Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

    Dear McShelley, Thank you so much for your comments and taking the time to share your recent experience with other travelers. We were pleased to learn that your first stay with us was great over all. Our Amenities are very popular with all of our...More

    Hotel's Favourite
    Reviewed 5 weeks ago

    This hotel is near to the St Jacob's Farmers Market and Outlet Mall. It is also close to the town and all shopping areas. Upon arrival we were greeted by Geeta who was very friendly, helpful and courteous. We were quickly checked in. Likewise, upon...More

    Thank 08Neets25
    Response from Naushad, Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 4 weeks ago

    Dear Valued Guest, Thank you for your review complimenting the Hotel. Your feedback regarding the amenities, location and specifically staff's hospitality is greatly appreciated and will be conveyed it to the relevant staff. We endeavor to make improvements to ensure the continued satisfaction of all...More

    Reviewed 1 week ago

    The check-in staff were very welcoming and informative about the area. I liked how close this hotel was to both the Farmer's Market as well as the Outlet stores. It is also close to St.Jacob's Playhouse. The room was small to average size, with a...More

    Thank silverbrook
    Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

    Dear silverbrook, Thank you so much for taking the time to share your recent experience with other visitors. We are so pleased to learn that you enjoyed your stay with us. Our premier location is what attracts many guests to our hotel, however it is...More

    Reviewed 2 weeks ago

    Very unpleasant experience in the first night itself - set the tone for the full stay as we avoid confrontation and the staff member we interacted with intimidated us, instead of making us feel welcome which, in the HOSPITALITY industry, is a BIG NO-NO! To...More

    1  Thank Anand S
    Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 1 week ago

    Dear Mr. Anand, We apologize for any misunderstanding. We would like to know more in detail about the service from out staff personnel. As you can see from other comments/reviews this is not the service what our guests expect from us. This is so odd...More

    Reviewed 2 weeks ago via mobile

    Everything here is excellent! The rooms are clean and spacious, the staff is friendly and polite and the hotel manager N.I. is the most patient and helpful person I've met. I would recommend this hotel to everyone!More

    Thank Lynner T
    Response from Naushad, General Manager at Holiday Inn Express Hotel & Suites Waterloo - St JacobsResponded 2 weeks ago

    Dear Valued Guest, Thank you for taking the time and sharing your wonderful comments about the experience during your stay at our hotel. I appreciate your positive feedback and thankful for giving us an excellent rating, this is something our staff takes great pride in...More

    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    521 reviews
    #1 of 9 hotels in Waterloo
     
    Delta Hotels by Marriott Waterloo
    289 reviews
    #2 of 9 hotels in Waterloo
     
    Courtyard Waterloo St. Jacobs
    316 reviews
    #4 of 9 hotels in Waterloo
     
    Four Points by Sheraton Waterloo-Kitchener
    225 reviews
    #5 of 9 hotels in Waterloo
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$104 - US$151 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Priceline, IHG, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Waterloo - St Jacobs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Region of Waterloo >
    • Waterloo
    Add Photo Photos
    Traveller (53)
    Room & Suite (76)
    Dining (22)
    Pool & Beach (6)
    Hotel & Grounds (97)
    Bathroom (19)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
    Nearby
    Delta Hotels by Marriott Waterloo
    289 reviews
    5.53 km away
     
    Courtyard Waterloo St. Jacobs
    316 reviews
    .29 km away
     
    Four Points by Sheraton Waterloo-Kitchener
    225 reviews
    2.29 km away
     
    Homewood Suites by Hilton Waterloo/St. Jacobs, Ontario, Canada
    521 reviews
    .22 km away
     
    Nearby Restaurants
    Jack's Family Restaurant
    512 reviews
    .05 km away
    The Crazy Canuck
    405 reviews
    .15 km away
    Kara's Market Cafe
    13 reviews
    .99 km away
    The Bistro at Courtyard
    26 reviews
    .33 km away
    Nearby Attractions
    St. Jacobs Country Playhouse
    146 reviews
    .20 km away
    Market Road Antiques
    37 reviews
    .16 km away
    The Outlets at Jacobs & Market District
    77 reviews
    .07 km away
    St. Jacobs Antique Market
    20 reviews
    .46 km away
    Ask a question
    Questions & Answers
    walt d
    21 August 2015|
    Answer Show all 2 answers
    Response from Naushad | Property representative |
    Only service animals.
    0
    Votes
    walt d
    21 August 2015|
    Answer Show all 3 answers
    Response from Elaine P | Reviewed this property |
    Not really sure, best to contact the hotel directly.
    0
    Votes
    janet f
    5 August 2015|
    Answer
    Response from Naushad | Property representative |
    Hello Janet..Thank you for your message. Our hotel is directly across from the St.Jacobs Farmers Market and is surrounded by Mennonite country. You will need a vehicle to travel around. Many guests rent a car so that it is... More
    0
    Votes
    Room Tips
    "Extra bedding=you'll be treated like a smuggler; WiFi=HORRIBLE; Room A/C air muggy/smelly; Bathroom floor..."
    Read review
    "hot coffee guyss! hot coffee :D"
    Read review
    "We had a corner unit on the second floor. It was quiet."
    Read review
    "Great location to visit St Jacobs market"
    Read review
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