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04/02/2018 05/02/2018
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    Sheraton Parkway Toronto North

    9005 Leslie Street, Richmond Hill, Ontario L4B 1B2, Canada
    1 (905) 881-2121
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    04/02/2018 05/02/2018
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    US$113
    US$100
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    Traveller (140)
    Room & Suite (68)
    Dining (15)
    Overview
    • Excellent31%
    • Very good33%
    • Average19%
    • Poor9%
    • Terrible8%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Offers from Sheraton Parkway Toronto North
    Special Offer: Breakfast for 2 Included
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (642)
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    1 - 5 of 621 reviews

    Reviewed 1 week ago via mobile

    Check in was handled beautifully. After a minor incident was handled, our stay was fine. The property is well kept and the staff are great. We were pleasantly surprised after reading the mediocre ratings left by other guests. The concierge lounge is clean, well stocked...More

    Thank Fawn H
    Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 6 days ago

    Good morning, Thank you so much for leaving such a kind review. We always strive to exceed expectations and I am so glad we were able to do that with you. We look forward to seeing you again in the future! Warm regards, Melissa

    Hotel's Favourite
    Reviewed 25 October 2017

    I was a guest and a speaker at a conference held at the Sheraton from Monday May 29, 2017- Thursday June 1, 2017. My stay was fantastic, your staff of Ashor , Nanooh ,Alex, Grace and Karen at the front desk was over the top!!...More

    Thank twa4ever
    Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 26 October 2017

    Good morning twa4ever, Thank you very much for your review. I will be sure the staff members mentioned receive the recognition they deserve for going above and beyond to stand out to you! As for the pool, I would like to deeply apologize about those...More

    Reviewed 2 weeks ago

    The front desk is very friendly and room is clean. However, the swimming pool is small and allow private swimming lessons from around 11am to 5pm. There is a pool rule that no street clothes at pool side. The parents of the swim students sat...More

    Thank dorothychun
    Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 1 week ago

    Good afternoon, I know you have been in communication with myself, along with the general manager. We have clarified the issue and given you all the tools to feel safer at our hotel, including the security manager's direct phone number. I can assure you that...More

    Reviewed 2 weeks ago

    Very friendly and professional front desk. Nice, clean and inviting lobby area. Lots of room to sit in lobby lounge and enjoy a full Starbucks location. We met a family member there for supper at Crave (off the lobby) - very friendly service but the...More

    Thank CdnFullofWanderlust
    Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 2 weeks ago

    Good afternoon, Thank you for reviewing your stay! I am glad you found it to be comfortable and inviting. I would like to apologize about the cleanliness issues you experienced - this is not typical and we do take these things very seriously. Please know...More

    Reviewed 2 weeks ago

    The customer service was excellent, especially during the busy holiday season. I also appreciate that they were flexible with the checkout time at no extra charge. The room was spacious and very clean. I absolutely love that there is a Starbucks inside the hotel that...More

    Thank StephS5623
    Response from SHParkway, Guest Experience Ambassador at Sheraton Parkway Toronto NorthResponded 2 weeks ago

    Good morning! I would first like to wish you a happy new year, and to thank you for reviewing your stay at our hotel. I can appreciate your comments regarding the room service charges, so I will be sure to pass these comments along for...More

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$105 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 312
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, getaroom.com, Orbitz, HotelQuickly and TripOnline SA so you can book your Sheraton Parkway Toronto North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Richmond Hill
    • Also Known As
    • Sheraton Parkway Toronto North Hotel Richmond Hill ,
    • Sheraton Hotel Richmond Hill ,
    • Sheraton Richmond Hill ,
    • Richmond Hill Sheraton
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    Traveller (140)
    Room & Suite (68)
    Dining (15)
    Pool & Beach (4)
    Hotel & Grounds (57)
    Bathroom (17)
    Business Centre & Event Rooms (16)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Carol M
    12 June 2017|
    AnswerShow all 4 answers
    Response from nidm2017 | Reviewed this property |
    the hotel doesn't provide such service directly. But there are tours which may be arranged to pick you up from hotel. the front desk may give you some suggestion
    1
    Vote
    slprhonda
    3 October 2016|
    AnswerShow all 7 answers
    Response from Dallas3100 | Reviewed this property |
    There is no hotel operated shuttle from Toronto airport to Hotel. There are Limo services that can be arranged by the hotel for a fixed amount. I have to laugh about the thought of bed bugs in this hotel. I have been coming... More
    1
    Vote
    slprhonda
    3 October 2016|
    AnswerShow all 6 answers
    Response from HoiWong | Reviewed this property |
    There is no shuttle service between the hotel and the airport. The hotel is quite far away from the airport and there is no easy or inexpensive way to get there. After all, the hotel is in another city! Calling a taxi is the... More
    0
    Votes
    Room Tips
    "Suites are worth it with a whirlpool!"
    Read review
    "We had a king room suite in the York Tower. It was not bad, but we could here the room above us, which was..."
    Read review
    "There are two towers with rooms and one is very close to the front desk so it's more convenient."
    Read review
    "The hotel did have club rooms available and I was able to enjoy this service and it was excellent and worth..."
    Read review
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