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Sheraton Parkway Toronto North

Booking.comUS$94*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$94*
US$94*
US$94*
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Sheraton Parkway Toronto North
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557 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Parkway Toronto North
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Showing 539: English reviews
Guelph, Canada
Reviewed 11 November 2015 via mobile

As a Starwood member I was immediately upgraded to a suite. The room was clean enough but definitely needs updating and repairs to meet Sheraton standard as I have experienced them. What was the most pleasant surprise was the food provided for our convention. Breakfast was very nice, lunch was quite good, and the banquet at dinner of fillet mignon...

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Helpful?
Thank Foodfortwo
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for taking the time to write us a review! We are so glad that you enjoyed your stay with us! Please know that we will be undergoing renovations for the rest of our guest rooms in the upcoming year. We hope to welcome you back again soon. Have a wonderful week!

Reviewed 11 November 2015

I can't begin to express how disappointed I am in this hotel. I travel to Toronto regularly and I can tell you I will never stay here again. And I am a Starwood Gold Member as well. The bed in my room had bed bugs and I was bitten all over my arms and back. I complained to the staff...

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2Thank Tony F
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello Tony, Thank you for taking the time to provide us with your feedback. Please accept our sincere apologies in regards to your disappointing experience at our property. Tony, upon looking into your file, our records show that our General Manager has returned your call and reached out to you on Nov 9 at 4:44pm. Our Executive Assistant and Director...

Lindsay, Canada
Reviewed 10 November 2015

I wanted to stay here because of its proximity to a conference I was attending. I was already on route when I called to make the reservation. The young man that answered the phone was speaking so quickly that I could not understand him... when I asked him to slow down he recommended that I hang up and use the...

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Thank AlwaysAskALocal
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Please accept our apologies in regards to your experience at our property. We are very sorry that you were disappointed in the amenities we have to offer. We will be sharing your comments with the rest of our team so that we can aim to improve on our services. Thank you for providing us with your feedback and we...

Reviewed 10 November 2015 via mobile

I have now stayed here twice in the past year for work conferences and had great service both times! Would stay here again in a heart beat! The staff are fantastic, rooms great, business rooms great and excellent food! Hopefully see you again soon!

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Thank Emerz20
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for your review and kind words about our staff. We really appreciate your loyalty and we are so glad to hear you always enjoy your stay with us. I hope we can welcome you back again soon! Have a wonderful week!

Vancouver, Canada
Reviewed 10 November 2015

Stayed here multiple times for business. Hotel staff are friendly and the rooms are nice. Only negative is the breakfast/food in the club lounge could be better and they could use an extra staff in there during the busy mornings to help clear off tables.

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Helpful?
Thank Ashton K
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for your review! We are so glad that you enjoyed your stay with us and thank you for your loyalty. We appreciate the constructive feedback and we will use this to improve on our services for future guests. We look forward to welcoming you back!

North Vancouver, BC
Reviewed 4 November 2015

Have stayed here many times over the years and always find the rooms clean, comfortable and spacious. Would recommend the Sheraton to any traveller heading to Richmond Hill or the immediate area. Enjoy the hospitality and check-in always goes smooth.

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Thank paulowlcourt
SheratonParkway221, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for your review and we appreciate your loyalty! We are so glad to hear that you always enjoy your stay with us. I hope that we can welcome you back again soon!

Reviewed 29 October 2015

Stayed there at the weekend - on the executive floor with my wife - got kept awake by the party being held in the next room. Reception was permanently engaged so had to ring reservations to speak to a person but even they could not contact the hotel. The Manager was very professional and sorted the situation out the next...

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Helpful?
2Thank Richard D
ParkwayHotels, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Please accept our sincere apologies in regards to your stay. We have noted your other reviews on our sites and our Front Desk Manager has contacted you in regards to your disappointing experience. Thank you for providing us with your feedback and we hope to rectify the situation with you as soon as possible.

Montreal, Canada
Reviewed 24 October 2015 via mobile

Spent one night here in October 2015 for a conference. The hotels attached to a conference center and a shopping mall in Richmond Hill. The lobby was recently renovated and looks really nice. The room was clean and well appointed. Very good value. Nice touches like free bottled water and coffee maker. Bed was very comfortable. Free parking as well....

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Thank RobertService
Reviewed 20 October 2015

With an office in the area, I stay in Richmond Hill quite often, but normally at the Hilton Garden Inn or Holiday Inn Express due to cost considerations. The Hilton was full yesterday, as were several other hotels in the area, so I tried out the Sheraton. I will first admit that the apartment suite I was comped was an...

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Helpful?
Thank Trevor P
ParkwayHotels, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for taking the time to write us a very detailed review! We appreciate your feedback and it is so great to hear that you enjoyed your overall stay with us. We look forward to welcoming you back to our property. Have a wonderful day! Kindest regards

Cedar Park, Texas
Reviewed 15 October 2015

This was convenient to where we were and as Starwood members it seemed like the best choice. We had Jr. Suite rooms on the same floor and it was obvious that they have not been part of the current renovations going on. On one room there was hair on the sink, and the room was well worn. The other smelled...

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Helpful?
Thank kdt2010
ParkwayHotels, Guest Relations Manager at Sheraton Parkway Toronto North, responded to this review

Hello, Thank you for your feedback. Please accept our apologies in regards to your disappointing experience at our property. Please know that we do have newly renovated rooms available and we will be renovating the rest of our guest rooms in the upcoming year. If you should require any assistance in reserving a newly renovated room please do not hesitate...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Crave Restaurant
Crave Restaurant
Cuisines: American, Canadian, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Parkway Toronto North Hotel in Richmond Hill has one of the largest convention centers in Toronto. Our hotel features an on-site Spa, 30 meeting rooms, and is close Canada's Wonderland. ... more   less 

Additional Information about Sheraton Parkway Toronto North

Address: 9005 Leslie Street, Richmond Hill, Ontario L4B 1B2, Canada
Region: Canada > Ontario > Richmond Hill
Price Range: RM430 - RM729 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Parkway Toronto North 3.5*
Number of rooms: 312
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Also Known As:
Sheraton Parkway Toronto North Hotel Richmond Hill
Sheraton Hotel Richmond Hill
Sheraton Richmond Hill
Richmond Hill Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Parkway Toronto North staff and other travellers.
5 questions
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Questions? Get answers from Sheraton Parkway Toronto North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Remember to ask for a room closer to the elevator if you are disabled and walk with a cane.”
  • Hide-away fridge added to the ambiance of the room
  • Hide-away fridge added to the ambiance of the room
H3115YGanat, 8 May 2017 | Read review
“worth the $ to (a) have king suite AND (b) add the FULL breakfast option (vs "free" continental)”
DnAC, 7 May 2017 | Read review
“Rooms were fine. It would have been nice to have a mat or something in the bathtub to prevent falls and slipping. ”
979bonniec, 11 Apr 2017 | Read review
“Ask for newer wing...”
ryanaP5278YP, 5 Apr 2017 | Read review
“Club Level is Great!”
cbacich, 3 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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