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Comfort Inn

11/06/2017 12/06/2017
1 room 2 adults 0 children
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143 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Cedar
Reviewed 30 September 2016

Stopped to check rates and found the most welcoming front desk I've met in a long time. Room was just what we needed, modern, clean and a few special touches with linens. We wanted to be in town and the hotel overlooks the river (not all rooms). Perfect place for our overnight.

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Helpful?
Thank Diana A
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express you opinion regarding your recent stay at our hotel. It was a pleasure to have you stay at our hotel! Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We...

London, United Kingdom
Reviewed 15 September 2016

This venue is aimed at the budget market but there are better similar hotels.Thevstaff are cold and unhelpful.The reception doubles up as a breakfast room which is inappropriate.We experienced small flies in the room which decor was tired.The breakfast was poor with disgusting eggs and bacon.This was an unpleasant experience.

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Helpful?
1Thank humpty1
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Wolfville, Canada
Reviewed 10 September 2016 via mobile

The staff at the Comfort Inn in Pembroke set me up with a fantastic parking location for my moving truck. We had a cozy room and a solid breakfast, and were located close to other useful stores like coffee shops and restaurants.

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Helpful?
Thank William B
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyabel experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager...

Prince Albert, Sask.
Reviewed 6 September 2016

Stayed one night on route to the Maritimes. We needed a pet friendly room and this is the best we have ever had. The grounds were like a park setting. So nice and safe to walk the dog. The patio furniture was an added perk. So nice to sit and enjoy a glass of wine after a long drive. The...

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Helpful?
Thank 59Sheryl
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, It was a pleasure to have you stay at our hotel. Thank you for taking the time to express your opinion regarding your stay, it is very much appreciated:)! We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager Choice Hotels Pembroke

Sudbury, Canada
Reviewed 2 September 2016 via mobile

This hotel is great, the grounds are great lots of place to relax have a smoke. Mini putt onsite, close to stores and food.The hotel is great love the seating in the front of hotel. The breakfast seating could be a little bigger. The rooms are good, breakfast is good, grounds are good, noise level was average. Defenetly will stay...

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Helpful?
Thank Nathalie M
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to express you opinion regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott Generat Manager...

Reviewed 11 August 2016

Stayed for 4 nights at this Inn hoping that it would be a nice place while visiting family. Definitely a BAD decision. We had pre-booked the room a few days in advance. We read the reviews before booking and thought it sounded like a good hotel. It started out with a second floor room at the end of the hall....

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Helpful?
1Thank Victoria M
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for expressing your opinion regarding your recent stay at your hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expections. Your satisfaction is important to us and we will be using your feedback you provided to make improvements to ensure we offer an exceptional experience for our...

Gananoque
Reviewed 11 August 2016

We had great service, very clean and neat room, great breakfast and a perfect weekend holiday at the Comfort Inn in Pembroke Ontario. Very friendly staff. We couldn't ask for more. Thank you Comfort Inn.

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Helpful?
Thank Anne P
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guest. We hope to see you again soon! Sicerely, Carolyn Aubin-Elliott General...

Port Sydney, Canada
Reviewed 29 July 2016 via mobile

Great stay been coming here for 10 years never disappointed great staff rooms are always clean, breakfast is great, the girl that looks after the breakfast is good at her job. Everyone is so friend they make you feel right at home. Rates are great and lots of restaurants and malls in the area.

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Helpful?
Thank Bill W
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Bill, Thank you for completing our online survey regarding your recent stay at our hotel. It is always a pleasure to see you and we hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General Manager Choice Hotels Pembroke

Toronto, Canada
Reviewed 21 July 2016

Stayed for one night while visiting in Pembroke. Had a room on the 2nd floor which was not a problem but keep in mind there is no elevator. It is handy that a parking lot is available at the rear of the property with a door accessible with your room key. The room was clean and well appointed. Fridge is...

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Helpful?
Thank 155019tripper
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will do everything possible to create an enjoyable experience for all of our guests. We hope to see you again soon! Sincerely, Carolyn Aubin-Elliott General...

Richmond, Canada
Reviewed 29 June 2016

Room was clean and bed was comfortable. A quiet hotel with no noise to disturb us. Walking distance from a couple of restaurants and a large drugstore. Free breakfast in the morning providing enough to keep us going until lunchtime.

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Helpful?
Thank June H
Carolyn A, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The newly renovated Comfort Inn Pembroke is 100% smoke free. All guest rooms have a 32 inch flat screen television, refrigerator, microwave, wireless internet, hair dryer, coffee maker, iron and board. Ground floor rooms have patio door access. Enjoy a complimentary breakfast in the new breakfast room. Items include eggs, bacon or sausage, freshly made waffles, yogurt, fresh fruit, assorted breads and cereal, juice, coffee and tea. The only hotel overlooking the Ottawa River in Pembroke, The Pembroke Comfort Inn offers a large back yard for you to relax in. Putt 9 holes, BBQ your dinner or just lounge on our sundeck and enjoy the sun. ... more   less 

Additional Information about Comfort Inn

Address: 959 Pembroke St E, Pembroke, Ontario K8A 3M3, Canada
Region: Canada > Ontario > Pembroke
Price Range: RM368 - RM552 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 60
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Also Known As:
Comfort Hotel Pembroke
Comfort Inn Pembroke
Pembroke Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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1 month ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 119 was very quiet, and I could park by my large patio door.”
Colin1062, 24 Feb 2017 | Read review
“Since I have limited mobility, getting a room on the main floor was very helpful”
caplanjoel, 16 Feb 2017 | Read review
“facing river would be quieter”
DianaA817, 29 Sep 2016 | Read review
“call the Hotel directly. I went through the online business and was told the hotel was sold out, it wasn't so I booked 2 rooms.”
Chinesefoodlover75, 10 Aug 2016 | Read review
“Rooms on the ground floor have doors onto the parking lot which makes it easy to unpack/pack your car but are more $..”
155019tripper, 21 Jul 2016 | Read review
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