We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Kitchener

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Holiday Inn Kitchener
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Kitchener
See the most recent reviews
Showing 259: English reviews
London, Canada
Reviewed 15 December 2014

Great hotel. The staff at the front desk were very welcoming and professional. Our room was recently renovated. Very clean and was pleasantly surprised by the lack of carpeting. Had lament flooring....much easier to keep clean. Washroom was also renovated and was spotless. Newly installed ceramic floor tile was heated. Nice surprise. Will stay there again when in Kitchener.

 Report
Helpful?
Thank 776mario26
Managerofthenight, Front Desk Supervisor at Holiday Inn Kitchener, responded to this review

Dear 776mario26, I would like to thank you for taking a few minutes out of your busy schedule to share your experience at the Holiday Inn Kitchener. We appreciate all your compliments about our hotel and our staff as it motivates us all to keep doing the best job we possibly can for our guests. Your comments about the cleanliness...

Cambridge, Canada
Reviewed 4 December 2014

We stayed the night here last weekend while attending my wifes Christmas party. We stayed in a recently renovated room that was quite nice and the first one I had been in without carpet on the floor. Loved the room, The staff was very good from the front desk to the staff that served us at the party. We also...

 Report
Helpful?
Thank CanadianFlatlander
Managerofthenight, Front Desk Supervisor at Holiday Inn Kitchener, responded to this review

Dear CanadianFlatlander, We would like to extend our great appreciation to you, for sharing your kind comments with other Tripadvisor readers. We appreciate your comment about the newly renovated rooms and we are so glad the staff was able to help you out. We pride ourselves on going the extra mile to ensure you had a memorable stay with us....

Reviewed 6 November 2014 via mobile

I am basing this visit not only by my own experiences, but by my colleagues' experiences as well, as I doubt they will post a review of their own. I did not have a good experience at all: My air conditioner was acting up and made a high pitch sound every once and a while, it woke me up on...

 Report
Helpful?
1Thank Dan B
Managerofthenight, Front Desk Supervisor at Holiday Inn Kitchener, responded to this review

Dear Dan B, I would like to send you a personal thank you for taking the time to comment on your stay with us. I am very disappointed that we were unable to resolve the issues you experienced while you were with us. I have taken your comments to our service team and we have our housekeeping department investigating the...

ottawa canada
Reviewed 27 October 2014

We stayed here with the atom hockey team. They were really well organized for this, most of the kids and parents were together on one floor side by side. Pretty lenient on the knee hockey in the halls. Pool was great for the kids, also lots of freedom. Been on these many times and usually the problem is complaints, staff...

 Report
Helpful?
Thank Barry H
Managerofthenight, Front Desk Supervisor at Holiday Inn Kitchener, responded to this review

Dear Barry H, We would like to extend our great appreciation to you, for sharing your comments with other Tripadvisor readers and would like to thank you for choosing the Holiday Inn Kitchener for your team stay. Without a doubt our Hotel is the best family oriented Hotel in Kitchener, in addition to the indoor swimming pool that we have...

Mallorytown, Canada
Reviewed 16 October 2014

We booked a room through Hotwire, mistakenly believing that we would get a better value booking online. However, this hotel, ill-advisedly, uses this opportunity to book their aging rooms in a dingy and remote section of the hotel. Rather than receiving a value on what we believed was a 3.5-star hotel, we received a 2-star room in the "cheap" section....

 Report
Helpful?
5Thank Tankmuse
Managerofthenight, Front Desk Supervisor at Holiday Inn Kitchener, responded to this review

Dear Tankmuse, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor website. I am very disappointed that your room did not meet your liking in comparison to the tower. Witth regards to the guest services provided by the guest service representative during your stay, rest assured I...

Niagara Falls, ON
Reviewed 14 October 2014

We booked this room using our Air Miles. The lobby & restaurant/bar area was very nicely decorated. Considering it was Oktoberfest weekend, and there were also several baseball teams & some hockey teams in the hotel, we never had a noise issue & had a great sleep both Friday & Saturday night. We were missing the roll that held the...

 Report
Helpful?
Thank LL44
Managerofthenight, Front Office Manager at Holiday Inn Kitchener, responded to this review

Dear LL44, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor and thank you for choosing the Holiday Inn Kitchener for your recent stay. I am very disappointed to hear that you did not enjoy your stay with us. As a Quality Excellence Award Winning hotel our...

London, Canada
Reviewed 1 October 2014 via mobile

Second stay here. Decided to give it another try as the location is great, the staff are wonderful and the food is great at both the buffet breakfast and the restaurant- Embers. It is the rooms and the hallways that are really, really tough. The place is clean-the towels are ok, not soft but adequate. Two examples- cracked and poo...

 Report
Helpful?
Thank onejasper
Managerofthenight, Front Office Supervisor at Holiday Inn Kitchener, responded to this review

Dear onejasper, We thank you for choosing the Holiday Inn Kitchener; it was a pleasure to have you stay with us and thank you for your loyalty. We are thrilled to hear good compliments about our service oriented staff and how hard they work. We are also thrilled to hear you enjoyed the buffet breakfast in our restaurant, Embers. I...

Prince George, Canada
Reviewed 30 September 2014

It seemed as though I was the first person ever to stay in this new renovated room in the tower part of the hotel. Very we'll done renovation, and very comfortable bed. Bathroom was laid out well, but the shower curtain was mounted to high, so the water ran out onto the floor. The lounge area was disappointing. Very poor...

 Report
Helpful?
Thank GTH275
Managerofthenight, Front Office Supervisor at Holiday Inn Kitchener, responded to this review

Dear GTH275, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. We really appreciate the compliments on the newly renovated rooms and the comfortable beds. I am sorry to hear about the shower curtain mounted to high up, please note my General Manager, Salim Mukadam will be...

Ottawa, Canada
Reviewed 26 September 2014

We booked this room based on an online description that the rooms were suites. This was not the case. Although we had the largest double queen room for4 of us,there was no room to spread out at all. Service was average and cleanliness - average. I don't like looking up at stains on the ceiling paint. Would love to see...

 Report
Helpful?
3Thank ottravel5
Managerofthenight, Guest Services Supervisor at Holiday Inn Kitchener, responded to this review

Dear ottravel5, I would like to send you a personal thank you for the comments concerning your recent stay at the Holiday Inn Kitchener on Tripadvisor. I am so terribly sorry to hear that your breakfast experience was not up to our standards along with the stains you noticed on the cieling. I will investigate the issue with both the...

Cornwall, Canada
Reviewed 20 September 2014

We initially had room concerns which were admirably improved upon by manager Vivian who patiently listened to our concerns. I suggest for your stay book a renovated room in the tower portion of the Inn. These rooms are stunningly beautiful with very comfortable beds. We decided to check out the Steak House across the street in front of the Radisson...

 Report
Helpful?
3Thank lappysr
Managerofthenight, Front Office Supervisor at Holiday Inn Kitchener, responded to this review

Dear Lappysr, We thank you for choosing the Holiday Inn Kitchener; it was a pleasure to have you stay with us twice now and can’t wait to welcome you again in the future. We really appreciate the compliments on the newly renovated rooms in the tower. A lot of our staff put a lot of effort into making sure these...

129 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (29)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (6)
Viewed
View from Room (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (100)
Viewed
View from Room (1)
Viewed
Room/Suite (31)
Viewed
Hotel & Grounds (21)
Viewed
Business Centre/Function Rooms (22)
Viewed
Dining (7)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (4)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kitchener hotels
Radisson Hotel Kitchener
#2 of 14 in Kitchener
593 reviews
Show Prices
Show Prices
Show Prices
City Commercial Core
Crowne Plaza Kitchener-Waterloo
The Walper Hotel
#5 of 14 in Kitchener
27 reviews
Knights Inn Kitchener
#9 of 14 in Kitchener
119 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Kitchener - Waterloo Hotel & Conference Centre, winner of the Reader's Select Diamond Award for five consecutive years, offers you the finest smoke free hotel in the Kitchener area.Corporate guests looking for Kitchener or Waterloo hotels appreciate our location just minutes from Highways 401 & 8. We're close to area manufacturers and 10 km from the Technology Triangle. In Kitchener and Waterloo, our conference centre's 13,000 sq. ft. and 13 meeting rooms are unique. We can handle a board meeting or a major event for 600 guests. Naturally, we have a 24-hour business centre and free high-speed, wireless Internet access in every room. ... more   less 

Additional Information about Holiday Inn Kitchener

Address: 30 Fairway Rd S, Kitchener, Ontario N2A 2N2, Canada
Region: Canada > Ontario > Region of Waterloo > Kitchener
Price Range: RM384 - RM602 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kitchener 3*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, Priceline and Travelocity so you can book your Holiday Inn Kitchener reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Kitchener Hotel Kitchener
Kitchener Holiday Inn
Holiday Inn Kitchener Region Of Waterloo, Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Kitchener staff and other travellers.
3 questions
Ask a question
5 months ago
5 months ago

See all questions (3)

Questions? Get answers from Holiday Inn Kitchener staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book in advance, hotels was overbooked when I was there”
 of 5 bubbles 54michalw, 28 Dec 2016 | Read review
“stay in the tower, the rooms are a lonnnng walk to reception.”
 of 5 bubbles Rob181734, 7 Dec 2016 | Read review
“my room was in the main tower sixth floor which i liked no carpet. King bed was nice.”
 of 5 bubbles michelea413, 1 Dec 2016 | Read review
“dont bother”
 of 5 bubbles carolhG322LU, 14 Nov 2016 | Read review
“We were in the tower and the rooms were quiet.”
 of 5 bubbles WendyA255, 7 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay