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Hidden Valley Resort

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Hidden Valley Resort
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420 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Georgetown, Canada
Reviewed 18 October 2016

We went to their restaurant to celebrate Thanksgiving. My mother just recently finished treatment for cancer so we decided to eat out and make it easier on my mom. My sister arrived 15 minutes before the rest of the family & no one had come near the table. We waited another 15-20 minutes and got a servers attention who said...

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Helpful?
1Thank Karry-Lee R
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear Karry-Lee R, Thank you for taking the time to complete your trip advisor response regarding your recent time at our resort. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we...

Frome, United Kingdom
Reviewed 17 October 2016

Just a lovely spot for an Autumn stay of 2 nights especially with the leaf colour and the lake. The rooms are comfortable - bed, walk in shower, but the decor is dated and tired - e.g. wallpaper particularly. Housekeeping could be hit and miss. Rooms are on three floors (no elevator) and rooms at the back of the hotel...

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Helpful?
Thank lgmsomerset
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear Igmsomerset, We would like to thank you for taking the time to complete your feedback on trip advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the...

Motherwell, United Kingdom
Reviewed 15 October 2016 via mobile

Stayed here for four nights Thursday 6th Oct to Monday 10th Oct. As I was attending a family wedding on the Saturday,hotel it's self is clean and tidy , rooms have two double beds and enough storage space though they are a bit dated and could do with a lick of paint , bathroom was clean but dated , hotel...

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Helpful?
Thank Tom B
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear Tom B, Your feedback is very important to us and we thank you for your positive comments during your stay with us at Hidden Valley Resort. On behalf of my entire team, I would like to say we appreciate your wonderful comments and look forward to your next visit. Warm Regards, Scott Doughty General Manager Hidden Valley Resort

Chippenham
Reviewed 8 October 2016

This was an interesting place to stay; the contrast between the accommodation and the restaurant was very curious. Our room was a little tired to be honest with old wallpaper and furniture. There was at least a coffeemaker but no safe - when I went to ask at reception about this I was told, rather curtly, that there was a...

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Helpful?
2Thank Chris M
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear Chris M, Thank you for taking the time to complete your survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Warm...

Reviewed 5 October 2016 via mobile

Terrific visit. Awesome staff from front desk to dining room. Comfortable bed and very clean room. Dining room was able to manage bus loads of tourists easily and we never felt neglected or cramped. Food was good and nicely presented. More rustic than the Deerhurst and less expensive. I would stay here again.

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Helpful?
Thank Marcia E
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear MarciaE, Thank you for taking the time to complete your survey regarding your recent stay at our resort. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve our service to our guests. We look forward...

Billericay, United Kingdom
Reviewed 5 October 2016

Such a disappointment. Our room,227, had not been properly cleaned or refreshed. It had the noisiest aircon but unfortunately its biggest problem was a lack of light. I could not determine the colour of the clothes I was removing from my suitcase even with the meagre room lights all on. Reception staff were poorly informed and the only saving grace...

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Helpful?
Thank Terry H
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear TerryH, Thank you for taking the time to complete your survey regarding your recent stay at our hotel.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with my team to ensure we handle these types of situations differently in the future. Again, thank you...

Barrie, Canada
Reviewed 4 October 2016 via mobile

My wife and I had our wedding here .. the staff were amazing and made our wedding night the best it could have been ! I would recommend this resort to anyone for a getaway or even there wedding . The chef also did an amazing job on our reception dinner, definitely an amazing experience and we will definitely be...

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Thank JSedore5
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear JSedore5, Thank you for taking the time to complete your survey regarding your recent stay at Hidden Valley Resort, an Ascend Hotel Collection Member. My team was very happy to provide both of you and your friends and family a wonderful experience on your special day. We look forward to having you back on your one year anniversary. Once...

Toronto
Reviewed 2 October 2016

We stayed here this weekend to tour Algonquin Park for the colours..... Hidden Valley Resort is a gem. Located on a beautiful lake, just beside the larger and less personal Deerhurst, HVR is a comfortable, homey place. From the moment we checked in to the moment we checked out, every staff member was super friendly, competent, and helpful. We honestly...

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Helpful?
Thank MaraFromToronto
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear Mara, Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great experience for our guests at Hidden Valley Resort. I will make sure to pass onto my co-workers your wonderful comments about them. We also look forward to providing you the same pleasant accommodations and...

brampton
Reviewed 1 October 2016

My wife and I stayed at Hidden Valley Resort for a night on a business trip combined with pleasure. Beautiful location, very nice staff, clean room, good beds, nice pool and sauna. We enjoyed our time there.

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Helpful?
Thank bakinets
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear bakinets, Thank you for taking the time to fill out your survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Warm Regards, Scott Doughty...

London, Ontario, Canada
Reviewed 1 October 2016

Great view, staff was excellent and responded quickly. Room quality is variable from excellent to poorly maintained and needing redo. We visited for late September getaway. We based our decision partly on the Choice Hotels website description of this place. Quite a joke .. Listed microwave .. no microwave Listed canoes .. nowhere does it state that this ends when...

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Helpful?
Thank Paul M
Scott D, General Manager at Hidden Valley Resort, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. None of our rooms have microwaves in them and don't...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Hidden Valley Resort

Address: 1755 Valley Rd, Huntsville, Ontario P1H 1Z8, Canada
Region: Canada > Ontario > Muskoka District > Huntsville
Price Range: RM366 - RM625 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hidden Valley Resort 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hidden Valley Hotel Huntsville
Hv Hidden Valley Hotel
Hv Hidden Valley Huntsville
Hidden Valley Resort Huntsville, Canada - Ontario
Hotel Style:
#2 On the Beach Hotel in Huntsville
#2 Top resorts Hotel in Huntsville
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Questions & Answers

Here's what travellers have asked, with answers from Hidden Valley Resort staff and other travellers.
2 questions
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Toronto, Canada

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Questions? Get answers from Hidden Valley Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Lakeside View rooms.”
 of 5 bubbles 62kurtisj, 5 Dec 2016 | Read review
“They all looked the same - I don't think you can go wrong!”
 of 5 bubbles tweeddoc, 5 Dec 2016 | Read review
“There is a large indoor heated pool and a sauna as well as a games room. Outdoor pool in the summer.”
 of 5 bubbles 340jonm, 4 Dec 2016 | Read review
“Lake views rooms are great.”
 of 5 bubbles Nuffin2du2, 4 Dec 2016 | Read review
“Avoid this hotel ,Terrible”
 of 5 bubbles 155019Paul, 4 Dec 2016 | Read review
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