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About
Location
Cleanliness
Service
Value
Welcome to the Quality Inn & Suites. Each room is fully equipped with cable satellite television and high speed and wireless Internet access. Business guests staying at this Ontario hotel will appreciate the business services and meeting banquet facilities. Located less than 15 kilometers from the Hawkesbury Sports Complex, The Ottawa River and the Golden Anchor Arena. This Ontario hotel is ideal for the outdoor sportsman offering easy access to a variety of outdoor activities including golfing, curling, fishing, boating, swimming, biking and rafting.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Golf course
Horseback riding
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Heated pool
Meeting rooms
Spa
Non-smoking hotel
24-hour check-in
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
Location
1575 Tupper St, Hawkesbury, Ontario K6A 3T5 Canada
Getting there
Car HireSee all Hawkesbury car hire
141Reviews3Q+A22Room tips
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We spent one night here whilst making a leisurely journey from Montreal to Ottawa. The hotel is on Highway 17 someway out of Hawkesbury itself. Not that there is much to see or do in Hawkesbury :-) The room we had was clean and reasonably spacious with a comfortable bed. The buffet breakfast was standard for this type of hotel but we didn't use any of the other facilities. The guy at the front desk was helpful but didn't seem to know much about the area. For example, as we didn't know the area at all, a little more help with finding somewhere to eat in the evening would have been useful. OK for a one night stop over on a journey to somewhere else.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The website did a great job at attracting us with its low cost, unfortunately, this place was horrible. The only reason I gave it two stars is because the bed was sort of decently comfortable and the room was at best, cleanish. The entire hotel is FILTHY. We walked down our hall and saw a bag of garbage that sitting there the entire visit. It never got picked up. It was, moved from one side of the hallway to another. You walk in and the first thing you see is a destroyed dirty couch and floor that have never seen a broom or a vacuum, let alone a mop. The carpets are deplorable and the state of the hotel is honestly gross. There was dirt and stains everywhere we looked. The pool is clean however too cold to even swim in and the hot tub is so dirty you cannot see your feet in the water when the jets are on. The floors in the pool are also filthy. I was shocked at how dirty this place was. We were too grossed out to even entertain looking at the complimentary breakfast. It was unfortunately money we will never get back and a sour 12 hours in our trip. To top it off the majority of the guests were unmasked in the hallways. The staff was courteous although we only saw them once during our stay. Overall, I would not recommend this hotel.…
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Extremely dirty hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Quality Inn & Suites Choice Hotels Canada, General Manager at Quality Inn & Suites
Responded 20 Apr 2022
Dear Alli thank you for the reviting review , we are sorry you did nt like your stay with us ,yes our couch at the reception has seen better days if you came on april 18 , we had a hockey tournement with kids running around and a wedding party and we tried our best to have all the rooms early if you came during the day and saw garbage bags in the hallway its probably cause the cleaning staff left them there while they clean the rooms or a customer set it aside cause we are still cleaning rooms with covid restrictions ,i am sorry you did nt enjoy your stay with us and since we are in ontario the mask is no longer necessary ,it seem there is nothing you like about this hotel ,we do apolgize and wish you a nice day
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This motel is dirty and smelly with mildew in grout and calking. The uncleanliness is alarming. I had to go out and buy sanitizing wipes before I would use the bathroom. I cleaned all surfaces we would touch. The odor of mildew and who knows what else is overwhelming. The bathroom lighting is very dim so hard to do makeup. The airconditioner had a terrible rattle that only stopped if I put a pillow over one end to ease the vibration. The linens seemed clean and the pillows were good. The wifi would not work. There is not much to choose from in this area. I would advice driving further and finding something else.
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Date of stay: August 2021
Value
Cleanliness
Service
Room Tip: If you have to stay here ask for an up-dated remodeled room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I recently stayed at the hotel as it was close to everything I wanted to do and there isn't much choice in ways of hotels in Hawkesbury. The hotel is ok for one night but I would not have wanted to spend any more time there. The room was ok but needs work. The paint was chipping off the wall and the desk chair needs to be replaced and the night table by the bed had not been dusted. There were stains on my bedspread as well as the chair (which I washed off). The bathroom floor under the sink was covered in dirt or mold. I am not sure what was on the floor as I did not want to get any closer than I had too but it definitely had not been cleaned for months. The fan in the bath was broken so taking a shower really steamed up the bathroom. The hotel owner needs to invest in to some paint and updating some of the furniture as well as ensuring that every room is cleaned before guests are allowed in. On a positive side, the employees were very friendly and welcoming and the small breakfast buffet was very reasonable.…
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Date of stay: July 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Very happy with out stay. Beds were amazing. Super soft and fluffy. Room was very clean. Front desk fellow very helpful and brought extra towel and coffee to the room. Shower pressure not super strong but hot. Due to covid pool and hot tub closed which was disappointing. We would stay here again
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Great place mid way to Montreal. Freindly people, now my husband would like to point out the lady in the front (Sonia) was complaining about the staff and management to a few of your clients. She even said she could run the place better. My husband told he she was onprofessionnal and he would put a complaint in.
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Inn & Suites Choice Hotels Canada, General Manager at Quality Inn & Suites
Responded 19 Jan 2021
Dear Valued Customer Thank you for taking the time to fill our online survey ,we are happy your stay was a good and positive one ,thank you for bringing the front desk clerck attitude rest assure we will deal with this individual ,i hope this wont differ from staying with us again , we would be happy to have you back . Yours Truly Kent Couture Front desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were there on Dec 25th for an over nighter. Reception was pleasant and the room was clean, except our sheets had nubs. I would like to give a shout out to Holly who managed their breakfast lounge. There was a lovely choice of breakfast foods and it was very clean. Holly’s smile left us smiling
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice experience from start to finish. Check in with Kent Couture was enjoyable. Travelling with two seniors, he did his best to give us a good room location. Comfortable beds. Great start to the day with a wonderful breakfast. Clean, comfortable and affordable.
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Date of stay: September 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Inn & S... C, Manager at Quality Inn & Suites
Responded 28 Sep 2019
Dear Valued Customer Thank you for taking the time to summit your comments and views n your last stay ,was a pleasure to have you and your spouse with us ,we are happy the room was up to your desired standards in the hope that we see you again some time soon in the near future . Yours Truly Kent Couture Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was well rested after staying one night here. My mattress was fantastic. The presentation at the breakfast area was exceptional. My only issue worth mentioning, as the room floors are hard surfaced, I kept hearing walking activity from the room above me. This was annoying. Be sure to ask for an upper level room.
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Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Inn & S... C, Manager at Quality Inn & Suites
Responded 27 Oct 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kent Couture
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My son and I were traveling from Huntsville, ON, to Boston and after a late start, we were thinking of staying overnight some place in the neighborhood of Rigaud, QC. We had stayed at a hotel (once a HoJo's, but now uses another name) there while traveling up from Boston and we were less than impressed. Really, really wanted some place clean and with a hot tub to relax those achy spots. Found this place via a search engine and called directly to reserve. Was very pleased that it was only a few dollars more per night than the not-so-nice place in Rigaud. The room was clean, the beds comfortable, and the hot tub felt so good. Next morning's breakfast was much, much better than the other place. So glad to have found this hotel in Hawkesbury.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Quality Inn & S... C, Manager at Quality Inn & Suites
Responded 27 Oct 2019
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Kent Couture
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$111 - US$135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hawkesbury, hawkesbury best western
FORMERLY KNOWN AS
BEST WESTERN PLUS L'Heritage
LOCATION
CanadaOntarioHawkesbury
NUMBER OF ROOMS
50
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Claim Your ListingQUALITY INN & SUITES: UPDATED 2022 Motel Reviews, Price Comparison and 127 Photos (Hawkesbury, Canada) - Tripadvisor
Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Garden Path Homemade Soap (5.3 km), Centre Culturel Le Chenail Cultural Centre (2.6 km), and Les Tresors de Jacob (2.5 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include Bakery Le Petit Pain, Stephanie's Grill & Bar, and Le Vieux Chateau Restaurant.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Quality Inn & Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Quality Inn & Suites?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Ancienne Prison de L'Orignal Old Jail (8.4 km).
Is Quality Inn & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.