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Retro Suites Hotel

474 reviews
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Traveller (202)
Room & Suite (120)
Dining (19)
Overview
  • Excellent86%
  • Very good11%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“chilled cork”(99 reviews)
“one of a kind”(21 reviews)
“different theme”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)Write a Review
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Traveller rating
403
55
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3
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403
55
9
1
3
Show reviews that mention
All reviewschilled corkone of a kinddifferent themedowntown chathamhigh ceilingsthemed roomsunique experiencebanquet hallthe studyeasy rideramazing hotelwedding receptionwet bartheir websitea real gemfun place to staylog cabin
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11 - 15 of 471 reviews
Reviewed 3 weeks ago

We stayed with our family of 5. The room was fascinating and beds very comfortable. Well worth the money spent for an overnight while visiting family in the area. Staff were knowledgeable, friendly, and reliable.More

Thank Michael B
Response from THotelManager2016, Manager at Retro Suites HotelResponded 3 weeks ago

Thank you very much for taking the time to share your feedback. Your kind words directed towards our staff and the service that they provide will be passed along for the entire property to see. We truly appreciate your support, and will look forward to...More

Reviewed 3 weeks ago via mobile

This hotel is amazing. Rooms are all different themes and so clean. The Chilled Cork restaurant is amazing also. Staff are so accomidating and polite. This is our destination hotel every time we visit the Chatham area.More

Thank ScottandConnie
Response from THotelManager2016, Manager at Retro Suites HotelResponded 3 weeks ago

Thank you very much for selecting Retro Suites & Chilled Cork, and for taking the time to share your feedback. We were thrilled to read your comments describing your experience. I will ensure that your kind words directed towards the staff are passed along for...More

Reviewed 3 weeks ago

My husband and I only stayed one night (as we were visiting family in Wallaceburg) and spent very little time in the room. But the impression we got was very favorable. My immediate thought when we first walked into the hotel from the parking lot...More

Thank chakrampro
Response from THotelManager2016, Manager at Retro Suites HotelResponded 3 weeks ago

Thank-you so much for taking the time to write a detailed review on TripAdvisor! We strive every day to ensure our guests have a wonderful experience at our property and it is extremely encouraging for someone to tell us. Thank you so much for taking...More

Reviewed 4 weeks ago

Upon entering the hotel from the parking lot you first see what eventually ends at the front desk, is a hall way with artifacts throughout your walk. The entire hotel has hundreds, if not thousands of retro pieces placed throughout the entire hotel. It is...More

Thank Gerry G
Response from THotelManager2016, Manager at Retro Suites HotelResponded 3 weeks ago

Thank you very much for taking the time to post your detailed review. It was fantastic to read the various reasons why you enjoyed your experience with us! We especially loved seeing how impressed you were with your guest room, and the carpets! We are...More

Reviewed 11 December 2017

We like to get together with friends and family to enjoy a production at the Capitol Theatre at Christmas. The hotel is more beautiful and interesting with each visit. The staff are super friendly and professional. Forgotten tooth brush, no problem. Need more towels, absolutely....More

Thank Jo Anne W
Response from THotelManager2016, Manager at Retro Suites HotelResponded 3 weeks ago

Thank you for choosing to stay with us, and for then taking the time to share your feedback. We simply loved the title of your review. We appreciate your support, and hope to have another opportunity in the near future to welcome you back soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$126 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (202)
Room & Suite (120)
Dining (19)
Hotel & Grounds (158)
Bathroom (38)
Questions & Answers
Ask a question
Laura K
28 June 2017|
AnswerShow all 3 answers
Response from THotelManager2016 | Property representative |
The Mall behind the hotel has an electric vehicle charging station. However it requires service, and as of today this has not been completed.
1
Vote
Tricia A
2 April 2017|
AnswerShow all 3 answers
Response from Antilles_Travelers | Reviewed this property |
The hotel has an elevator for accessing the second floor rooms. Our room had a walk-in shower. The restaurant has ground floor access near the lobby. Beyond that I don't recall. I suggest calling as they are very customer... More
1
Vote
Elaine M
25 September 2016|
AnswerShow all 3 answers
Response from Nathan B | Property representative |
Hello Elaine, Yes we do currently have our Sunday Suite Sale. All suites are $119 (Plus HST) excluding Presidential, Log Cabin and King William which these are priced at $169 (Plus HST). Please let us know if you have any... More
1
Vote
Room Tips
"Need to view the rooms online before booking. Each room has a different theme. It is everyone's own..."
Read review
"There are no bad rooms at this place. Some are more expensive than others, but it's worth it."
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"The hotel is on a city corner and we did not hear any traffic on the third floor."
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"If your have a family the lofts are Great! the Paris room for a romantic couple would be super special!"
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