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Holiday Inn Truro

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281 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Sydney Mines, Canada
Reviewed 2 weeks ago

Hotel staff was extremely accommodating to our hockey team. Clean rooms. Very friendly service. Highly recommended. Parking was limited one night of the stay but it wasn't a big deal. We will definitely stay again

Review collected in partnership with this hotel
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Helpful?
Thank wmorrison443
Management response:

Thank you for your feedback! I am so happy to hear you enjoyed your stay and we hope to see you again soon. Feel free to reach out if you need anything in the future! Jenn Mantin Sales Manager (902) 897-8002 sales@hitrurohotel.com

Moncton, Canada
Reviewed 2 weeks ago

It was a great hotel and the food was amazing at the Bistro restaurant. The price of food was great and the kids ate for free! Bonus! Although it was very noisy all thru the night as the hotel was full with sport teams. Some people were honking a bus outside all night? I barely slept but the staff gave...

Review collected in partnership with this hotel
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Helpful?
Thank Martin L
Management response:

Hi Martin! Thank you for your feedback. I am very happy to hear that you received great service and were able to enjoy our on-site restaurant. I apologize about the noise and I will definitely pass along your comments to our front desk agents to make sure that moving forward they are monitoring the noise levels over night. Thank you...

Annapolis Royal, Canada
Reviewed 2 weeks ago via mobile

First off we booked an executive queen room, stating there were two queen size beds. When we arrived we soon realized there were two double beds instead. Not the biggest deal, besides the difference in price and false advertising. My boyfriend and I were in town for his Rugby tournament and were told upon check in we had to pay...

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Helpful?
Thank Jenni H
Management response:

Hi Jenni! Thank you for your feedback. I am sorry to hear that our guestrooms did not meet your expectations, however all of our beds are in line with our brand standards and meet the measurements to be qualified as a standard queen bed. I also apologize for the confusion with the $500 damage deposit and the $100 incidental fee....

Grand Etang, Canada
Reviewed 2 weeks ago

Very good service, the room was clean, only a double bed, room only had a small window on the side, however considering the room was a gift certificate given by the hotel, it is acceptable. The staff was very friendly and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank leandreleblanc
Management response:

Thank you for your feedback. I am glad to her you received good service and our staff were accommodating. We hope to have you stay with us again soon! Jenn Mantin Sales Manager (902) 897-8002 sales@hitrurohotel.com

Reviewed 2 weeks ago

I expected a basic chain hotel. The temperature control in the room actually worked - which, in my experience, is not always the case. The bed was comfy and the pillowcases were embroidered with labels describing the pillow within - "soft, medium or firm". The staff were friendly but the real surprise was the restaurant - the food was amazing....

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Helpful?
Thank Penny K
Management response:

Hi Penny! Thank you so much for your feedback. I am so glad to hear you had such a positive experience in our restaurant. I will be sure to pass along your kind words to our kitchen and wait staff. Thank you again and we hope to see you sometime soon! Jenn Mantin Sales Manager (902) 897-8002 sales@hitrurohotel.com

Coldbrook, Canada
Reviewed 3 weeks ago

Have stayed at this hotel many times for sport competitions and have never experienced a bad stay. Staff is pleasant, and place is always clean. Some rooms are a bit out dated than others but the beds and pillows are comfy and comfortable. I have never been in the pool as I find the chlorine levels high but my daughter...

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Helpful?
Thank Bfly217
Management response:

Thank you for your feedback. We appreciate the nice comments! The building is older, as you mentioned, but we are working hard to slowly make updates and small renovations to improve the experience for guests like yourself. Thank you again and we hope to see you sometime soon! Jenn Mantin Sales Manager (902) 897-8002 sales@hitrurohotel.com

Virginia Beach, Virginia
Reviewed 4 weeks ago

The staff was great. Finding your room is tricky, as the halls are a bit of a maze. The restaurant was nice, not great, but certainly there were no complaints. The bathrooms are small and the decor a bit tiny. This is not a new, shiny Holiday Inn.

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Helpful?
Thank 922PaulE
IHGService, Guest Relations Manager at Holiday Inn Truro, responded to this review

Dear 922PaulE, Thank you for taking the time to express your thoughts and concerns. We are glad to know you liked the friendliness and the service of our staff. On the other hand, we are sorry for the challenges you had in finding your room and the size of your bathroom and the design was not to your liking. We...

Toronto, Canada
Reviewed 27 January 2017 via mobile

I'm starting with the teenie tiny bathroom -- I've had bigger bathrooms on cruise ships. The hotel overall is not consistent with holiday inn standards in my view. Staff are nice and very competent-- no issues there. The accommodations are dark, worn and really need updating. It's a yawner and I'll avoid when in the area again.

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Helpful?
Thank FineThingsinlife
IHGService, Guest Relations Manager at Holiday Inn Truro, responded to this review

Dear FineThingsinlife, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our staff to be nice and very competent. However, we would like to apologize for falling below your expectations regarding our bathroom size and accommodations. Reviews like yours are very valuable as they enable us...

Halifax, Canada
Reviewed 29 December 2016

The rooms were ok, small though, the beds were just ok too.They were clean though and thats important. The pool was cold, the hot tub luke warm at best, it was gross too, I got out immediately after I noticed all the floaties. I was also disappointed there was no complimentary breakfast, nly at holidayinn express's I now understand. The...

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Helpful?
Thank Jason H
IHGService, Guest Relations Manager at Holiday Inn Truro, responded to this review

Dear Jason H, Thank you for staying at the Holiday Inn Truro, NS, CAN. I apologize that your stay was not a complete success., particularly because of the water in the pool and the unclean hot tub and the absence of a complimentary breakfast. On the other hand, I appreciate that you found the service that our hotel staff provided,...

Marietta, Georgia
Reviewed 18 December 2016

This hotel is located in downtown Truro. You are walking distance to several restaurants, which is nice. The property itself is just odd. It starts from turning into the correct part of the parking lot to find the main entrance and check in. Once you have your room assignment, it's a maze in trying to decide how to get to...

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Helpful?
Thank Bulldog82
IHGService, Guest Relations Manager at Holiday Inn Truro, responded to this review

Dear Bulldog82, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the room you received and the found our staff to be friendly. On the other hand, we are sorry for the shortfalls you have noticed with the layout of our property and the facilities we have available. We highly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro on Prince
Bistro on Prince
Cuisines: American, Canadian, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to our Truro, Nova Scotia Hotel Guests of our Truro, Nova Scotia accommodations will discover the many new amenities as well as our convenient location when they stay at the newly renovated Holiday Inn Truro Hotel and Conference Centre. Corporate guests find our hotel in Truro, NS is very convenient to area corporations such as Crossley Carpet Mills, Kerr Controls, Wilson Fuels and Kohler Windows. Our Truro Conference Centre hotel has been designed with the business person in mind. We offer free high-speed Internet access, a 24-hour business centre and more than 11,000 square feet of event space for all your meeting needs in Truro, Nova Scotia. Lodging at our Truro, NS hotel is ideal for the leisure traveler. We are just two km from the Tidal Bore and the Bay of Fundy. Victoria Park with its gorgeous waterfalls and other Truro attractions such as the Truro Farmers Market and the Marigold Cultural Center are nearby. And with easy access to Highways 2, 4 and the 102, the attractions of central Nova Scotia are easy to visit. Our beautiful hotel in Truro, NS is a state-of-the-art oasis for the business and leisure traveler. Among our outstanding amenities are a new indoor, heated saltwater pool and whirlpool, a games room, and a fitness centre. Our welcoming staff will do everything possible to make your Truro, NS hotel experience the best it can be. Reserve your room today for great Truro hotel rates. ... more   less 

Additional Information about Holiday Inn Truro

Address: 437 Prince Street, Truro, Nova Scotia B2N 1E6, Canada
Region: Canada > Nova Scotia > Truro
Price Range: RM383 - RM565 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Truro 3*
Number of rooms: 266
Reservation Options:
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Also Known As:
Holiday Inn Truro Hotel Truro
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Truro staff and other travellers.
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Questions? Get answers from Holiday Inn Truro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only one elevator that takes forever. Stay on a low flor”
 of 5 bubbles christinedG2645RY, 27 Mar 2017 | Read review
“pet-friendly rooms available”
 of 5 bubbles 986pennyk, 11 Mar 2017 | Read review
“No idea about the rooms but can thoroughly recommend the restaurant”
 of 5 bubbles HeyHoOffWeGo, 22 Nov 2016 | Read review
“go elsewhere”
 of 5 bubbles CarrieD913, 23 Oct 2016 | Read review
“Ground floor was great easy access to parking and amenities.”
 of 5 bubbles terris389, 15 Sep 2016 | Read review
5 of 5