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Best Western Plus Columbia River Hotel

Expedia.comUS$118*
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#1 of 3 Hotels in Trail
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Columbia River Hotel
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216 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Cranbrook
Reviewed yesterday NEW

Best service - best beds - best location. Easy access to all city services - walking trails - shopping - hiking - skiing - cross country and down hill at Red Mountain. If you like being pleasantly received and treated during your stay, stay here and prove me right!

Review collected in partnership with Best Western
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Helpful?
Thank William. P
Oliver, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 15 April 2017

Recommended to us by AM Ford dealership while we awaited spare parts for our car. The hotel was modern clean and the beds extremely comfortable. Staff was so friendly and helpful. Enjoyed a well presented and enjoyable supper in Foxies grill,taking full advantage of the happy hour specials,after an eventful journey over the Kootenay Pass.

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1Thank Au_NaturelAlberta
About Hotel's Favourite Review
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We're pleased our friends at AM Ford sent you our way. While you might have come to us due to an unforeseeable car issue, I'm glad you found us. I do hope we see you again soon, hopefully by choice next time. Guest Relations Manager

Cranbrook, British Columbia
Reviewed 2 days ago NEWvia mobile

Quiet, clean, comfortable, pleasant stay. Staff is helpful and warm. Delicious hot breakfast included. Fresh and several choices. Will definitely stay here again on our future visits to the beautiful West Kootenay area.

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Thank Dave C
Saskatoon, Canada
Reviewed 4 days ago NEW

Very good service. Rooms are excellent with good wifi. Breakfast is great in a good atmosphere. Located in downtown Trail close to all facilities. Staff were very good on check in - we used the express checkout.

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Thank 492dereko
Vancouver, Canada
Reviewed 4 weeks ago

I've stayed at the Best Western Columbia River Hotel many times over the years on business travel. It truly is the best hotel in the West Kootenays. The property is so well run and maintained with wonderful staff who truly put great care in customer service and providing a pleasant guest experience. The rooms are extremely clean and well kept,...

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1Thank 2000neon
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. What we hope to do here in Trail is exactly this. We want to make people feel welcomed, and happy to be back. I think when you have employees who enjoy their work it shows, and makes guests feel welcomed. I hope we see you again soon!...

Fort Macleod, Canada
Reviewed 15 April 2017

My stay at the Best Western Columbia River was excellant. Arron at the front desk has a passion for customer service that is unparralled. Holly was extremely helpful in regard to local restaurants and points of interest. Christie in the Breakfest area is a joy to start the day with. So kind! The hotel is clean. The Breakfest is- well...

Review collected in partnership with Best Western
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1Thank mattwE977FQ
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I really enjoyed reading your review. Thank you for taking the time to call out the members of our team who gave you great service. Not everyone does that, and we greatly appreciate it. I know I speak for everyone here when I say I hope we...

Trail, Canada
Reviewed 13 April 2017

Stayed here on Buisness for six weeks, would definitely come again, and it was great, free hot breakfast. Hotel staff were always going the extra mile here. Thanks best western trail! See you again soon.

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1Thank 230brycej
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We're always excited to see have someone in with us, from one night, to six weekend. I'm happy we could be your home during your time in Trail, and I too hope we see you again soon! Guest Relations Manager

Reviewed 3 April 2017

The beds are very comfortable. The rooms are clean with attractive decor. All the staff friendly, pleasant and helpful. The convenience of an elevator and the morning breakfast room was appreciated. The location was central to where I wanted to go. Very enjoyable and comfortable stay.

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1Thank carolpM5863WX
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. It looks like you enjoyed almost everything we have to offer here from a comfortable bed, clean room, great staff, and a breakfast to start the day off right. Our location is just one more bonus when you stay with us here, and we're happy to be...

Seattle, Washington
Reviewed 3 April 2017

We stayed several days while skiing at Red Mountain. The hotel is conveniently located to walk to the city center or take advantage of a walk on the River Trail. The room and bed were clean and comfortable. The heater worked. The hair dryer is hanging in the closest, so couldn't find it. The closet is very narrow and is...

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Thank Deguida
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. I'm happy you were able to find the hair dryer. While we don't have microwaves stock in our rooms they are available upon request. For our in room amenities we do keep it to a standard amount, then always restock them anytime they are needed. It's just...

Grand Forks
Reviewed 2 April 2017

This Best Western is what you are to expect. Which is good. Unfortunately the price was steep for a place like Trail. In fact it was more then in some major tourist and business centers of gone too. And the room was nice but on the small size.

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Thank John V
GuestRelationsMangr, Guest Relations Manager at Best Western Plus Columbia River Hotel, responded to this review

Hi, Thank you for completing the survey regarding your recent stay with us. We always appreciate any feedback we get. We work hard to make our guests feel like they are getting their moneys worth with us. We try to include extras to make it a good value such as our hot breakfast bar, in room amenities, and the most...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Situated on the mighty Columbia River in the West Kootenay region of British Columbia, Trail is a special place of international sport and civic pride, of natural beauty and industry. You will find our award winning boutique hotel downtown in the heart of Trail's business district - your own personal oasis and a true home away from home. ... more   less 

Additional Information about Best Western Plus Columbia River Hotel

Address: 1001 Rossland Ave, Trail, British Columbia V1R 3N7, Canada
Region: Canada > British Columbia > Kootenay Rockies > Trail
Price Range: RM488 - RM615 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Columbia River Hotel 3*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Trail
Trail Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Columbia River Hotel staff and other travellers.
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Questions? Get answers from Best Western Plus Columbia River Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the king room if possible, unless you're traveling alone...beds are Full Size only!”
426CTS, 15 Nov 2016 | Read review
“This hotel is on the highway, so the views are not great on any side of the building.”
635darcyn, 29 Jul 2016 | Read review
“we did have highway side . Better view then the other side.Noice from Highway was not a factor .”
NorbertS608, 13 Jul 2016 | Read review
“Best views from rooms on East side, overlooking the town centre”
mjhullah, 7 May 2016 | Read review
“Get the highway side if you are there on warm weekend nights as the bar belches drunks in the early AM.”
geoqwest, 15 Mar 2016 | Read review
5 of 5
Expedia.com
US$118* /night
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Prices are for 1 room, 2 adults
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