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Traveller (77)
Room & Suite (20)
Pool & Beach (16)
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Overview
  • Excellent43%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible7%
Travellers talk about
“main building”(21 reviews)
“pool side”(20 reviews)
“poolside service”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (958)
There are newer reviews for Hilltop Inn
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943 results
Traveller rating
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294
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68
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393
294
132
56
68
Show reviews that mention
All reviewsmain buildingpool sidepoolside serviceawesome pooltable restaurantcomplimentary breakfasthot tubexcellent stayfront desk staffwould stay againclean roomsbed was very comfortablestayed one nightroad triplong drivewafflesfountain
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11 - 15 of 943 reviews
Reviewed 21 February 2018

This is the second time I've been to the Pollodin. From the moment we walked in we were greeted warmly by Wade who went out of his way to accommodate us with the rooms and check out times. Great customer service. We dined at Table...More

Review collected in partnership with this hotel
Thank Ann H
Response from Lianne J, General Manager at Hilltop InnResponded 1 March 2018

Our team works hard to ensure every guest has a memorable stay and it's rewarding to hear that you enjoyed yourselves. Thank you for taking the time to share your experience. We look forward to welcoming you back next time.

Reviewed 17 February 2018

was a business trip in the winter ,so very quiet , could be very busy in the summer.Clean and well serviced..food quality was good,rooms are very comfortable,staff are very friendly, we highly recommend staying here. has easy access right off no.1 highway:)

Review collected in partnership with this hotel
Thank rnpunga
Response from Lianne J, General Manager at Hilltop InnResponded 1 March 2018

Thank you for your wonderful review. Our team works hard to ensure every guest has a memorable experience and it is rewarding to hear that you had a great stay. We look forward to welcoming you back in the near future.

Reviewed 10 February 2018

Excellent Staycation package, Tuscany room for a romantic evening, chocolate covered strawberry a lovely bottle of wine. Great dinner at Table 24 and a yummy breakfast made to order! Very nice and clean, love this hotel and their packages!

Review collected in partnership with this hotel
Thank Sandi H
Response from Lianne J, General Manager at Hilltop InnResponded 14 February 2018

Thank you so much for your kind comments. Our packages are great and we are happy you enjoyed yours. We hope to see you again when visiting Salmon Arm.

Reviewed 26 January 2018

Both myself and my wife have used this inn for business. Both of us have found the ground level patio doors open un locked upon arrival. Very concerning security risk, especially for a woman travelling alone.More

Review collected in partnership with this hotel
Thank wingnut1970
Response from Lianne J, General Manager at Hilltop InnResponded 1 March 2018

Thank you for taking the time to post your comment. We greatly value guest feedback as it is important in improving our services. Please accept my sincere apologies. It is our standard to inspect every room after it has been cleaned, unfortunately the unlocked patio...More

Reviewed 24 January 2018

An average hotel for the price. Beds are too soft if you like firm as we do. Shower drain was almost plugged, my wife had to stand in my dirty water to take her shower. Continental breakfast was better than some, not as good as...More

Review collected in partnership with this hotel
Thank 228edwins
Response from Lianne J, General Manager at Hilltop InnResponded 1 March 2018

Thank you for taking the time to post your comments; your feedback is instrumental in improving our hotel and service. I apologize that you encountered issues with the shower drain during your stay. We would appreciate the opportunity to regain your confidence in us.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$79 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (77)
Room & Suite (20)
Pool & Beach (16)
Dining (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Tyrena D
26 July 2016|
AnswerShow all 2 answers
Response from Lianne J | Property representative |
Dear Ann Cecilia, Yes, our pool is closed overnight to ensure a quiet a peaceful rest for our guests with poolside rooms. The pool and hot-tubs are open from 9 AM to 10 PM.
1
Vote
Darren M
2 October 2015|
AnswerShow all 2 answers
Response from Lianne J | Property representative |
I am terribly sorry but our pool is an outdoor one and is not open til May.
0
Votes
Ashe G
15 June 2015|
Answer
Response from Lianne J | Property representative |
Thank you for your question and I can easily understand the reason for your request. We would be pleased to accommodate you and allow an hour or two at the pool, after check-out. Please be so kind as to mention this to our... More
0
Votes
Room Tips
"The rooms facing the back mountain are nice and quiet. The rooms facing the highway might be a little noisy ?"
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"The room I had was 3rd floor, back of the hotel facing the pool. It is likely quieter here than anything..."
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"Pool side rooms would be great in the summer. Walk out your patio door and you're there."
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"Main Inn Building has bigger rooms. Some face the pool."
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