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Sunrise Ridge Waterfront Resort

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sunrise Ridge Waterfront Resort
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201 Reviews from our TripAdvisor Community

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Showing 198: English reviews
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Reviewed 2 weeks ago

Sunrise Ridge Waterfront Resort in Parksville BC was a marvelous place for our Easter Holiday! Our unit was gorgeous! The kitchen was well equipped. We had 3 bedrooms and 3 bathrooms, so one for each of us! The pool looked great but not quite warm enough for us. The staff were all friendly and helpful. We especially appreciated all the...

Thank Deborah M
Nanaimo, Canada
Reviewed 16 April 2017

had a flood and needed to stay for a month, the underground parking was nice. the room was large with 2 bedrooms had a nice large tub, 2 bathrooms, large kitchen and a great view. the cleaning ladies (Rhonda and Quinn)made my wife feel very welcome they even brought some flowers ...nice touch rooms were a little warm but we...

Thank mudduck300
Reviewed 25 February 2017

This place is nice in the summer due to the outdoor pool. My kids love using the outdoor pool in the summers when we visit. The rooms are nice and clean and the beds are comfortable as well. These are more like condos than hotel rooms. Have nothing bad to say so far.

2Thank VanCanDan
TrueKeyHotels, Public Relations Manager at Sunrise Ridge Waterfront Resort, responded to this review

Hi VanCanDan, Thank you for your lovely review of our Resort, the outdoor pool is definitely a great asset! We hope you'll come and stay again this summer. Cheers, Katie Wallace Marketing Manager

Reviewed 25 January 2017 via mobile

We stayed in a small B unit in the 200 block We could hear the person in the adjoining unit coughing for the entire stay, all night and day. The beach or so it was called, is very rough rocks and driftwood. The B unit had poor airflow and no Air Conditioning. The one Window and door opened on to...

Thank Alex M
TrueKeyHotels, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Dear Alex, It appears that you and the party you shared the room with both took the time to write a post on the same subject. Please see below for the response made to the first of the two posts your party has made: Thank you for taking the time to provide us with detailed comments from your recent stay....

Kitchener, Canada
Reviewed 25 January 2017

I have just left after 2 nights in a week exchange from Interval. DO NOT RENT or Stay any B units PLEASE READ ALL THE POOR REVIEWS !!! The place is knowingly renting out units with MAJOR DESIGN ISSUES We went for one week starting Jan 6th to Jan 13th, upon arriving in 222B the room was freezing much like...

2Thank TiaMariaMorrison
TrueKeyHotels, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Dear TiaMariaMorrison, Thank you for taking the time to provide us with detailed comments from your recent stay. We sincerely apologize for the heat issues which proved more difficult to resolve in your unit than we had anticipated (there were no other complaints for any other B units at the time). As mentioned, during your Jan 6th – 13th stay,...

Reviewed 23 January 2017 via mobile

Beautiful, clean units. Some with full kitchens. Spacious. Two restaurants within walking distance. One 4 star and one pub style. Descriptions are accurate. Some high end water view units nearer to the water. Beach access within walking distance down a path.

Thank Christina H
TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront Resort, responded to this review

Thank you Christina, what a great review! I'm glad you enjoyed your stay and we hope to welcome you again soon. Cheers, Katie Wallace Marketing Manager

Reviewed 1 January 2017 via mobile

Lovely stay. Booked online through trip adviser was fine. But to try get a hold of anyone to try downgrade the room was difficult. Best advice I say is book over the phone with the hotel instead if you want to make changes. Beds super comfy had a good sleep Fire place kept our room just right temp Shower and...

Thank Lee A
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Hello Lee, Thank you so much for taking the time to share the experience you had while at our resort. We are very pleased to hear that you enjoyed your stay, and look forward to welcoming you back again! Have a wonderful day! Robynne Shaw General Manager

Hayden, Idaho
Reviewed 27 December 2016 via mobile

My husband and I wanted to get away from home for Christmas and picked this condo. The location is great, next to a provincial park with great running trails and very near town. The place seems quite deserted, which is fine and quite quiet. However, finding staff is almost impossible, unless you are in the parking garage where it seems...

Thank nancert
Sunrise08, General Manager at Sunrise Ridge Waterfront Resort, responded to this review

Hello Nancert, Thank you for taking the time to write this review. It is concerning that you had such a difficult time getting hold of staff. Our front desk team does occasionally leave the desk to assist guests with needs that may come up however they are normally back within a few minutes. What is equally concerning is your assertion...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 23 November 2016 via mobile

We just walked in and asked for a room for one night as we were visiting a friend. From the moment we walked in till we left, we experienced great customer service from Jack. Great place to stay, clean and close by everything. We will come back here if we need a place to stay in Parksville!!!

1Thank A TripAdvisor Member
TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront Resort, responded to this review

Thank you for the great review and for mentioning Jack. He is definitely a star! We hope to see you again soon. Cheers, Katie Wallace Marketing Manager

Seattle, WA
Reviewed 16 November 2016

We had the opportunity to stay at this hotel on our way to Tofino last August. The rooms are spacious with a full kitchen in condo-style rooms. The style of the rooms is pretty modern. There was no A/C so we had to sleep with the windows open which wouldn't have been an issue if it hadn't been for a...

Thank sandydlc
TrueKeyHotels, Marketing Manager at Sunrise Ridge Waterfront Resort, responded to this review

Hi Sandy, Thank you very much for taking the time to write a review. I am so glad that you still had a nice time at our Resort even with the noisy neighbours. We hope that you will stay with us again soon :) Cheers, Katie Wallace Marketing Manager

120 photos of this hotel

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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Sunrise Ridge Waterfront Resort is the perfect place to start your Vancouver Island vacation. Located just 37 km north of Nanaimo, Parksville is situated in a spectacular natural setting, surrounded by beautiful beaches, mountains, lakes and rivers. At Sunrise Ridge pamper yourself with in suite features including top quality furnishings, soaker tubs, open and spacious kitchens, natural timber, stone, granite and stainless steel appliances. ... more   less 

Additional Information about Sunrise Ridge Waterfront Resort

Address: 1175 Resort Dr, Parksville, British Columbia V9P 2E3, Canada
Region: Canada > British Columbia > Vancouver Island > Parksville
Price Range: RM529 - RM1,167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunrise Ridge Waterfront Resort 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
Sunrise Ridge Waterfront Hotel Parksville
Sunrise Ridge Waterfront Parksville
Hotel Style:
#4 Top resorts Hotel in Parksville
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Questions & Answers

Here's what travellers have asked, with answers from Sunrise Ridge Waterfront Resort staff and other travellers.
3 questions
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Alberta, Canada
over a year ago
Loreto, Mexico
over a year ago

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Questions? Get answers from Sunrise Ridge Waterfront Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“buildig 2 2nd floor”
mudduck300, 15 Apr 2017 | Read review
“Please read the poor reviews, look at the similarities over the last few years,”
TiaMariaMorrison, 24 Jan 2017 | Read review
“Corner suite high floor is best option although units were quiet.”
loisp931, 17 Oct 2016 | Read review
“Bring family and go BIG on the room. Saving money here will leave you disappointed. Book directly with hotel to get best offer and room.”
Mr_Jones2, 11 Oct 2016 | Read review
“If you are planning to cook your own food: be sure you have a BBQ. Not all units do.”
lwasyl, 25 Aug 2016 | Read review
5 of 5
US$126* /night
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