I have been to this motel several times as it is always clean and has friendly staff. Another benefit is that it is very close to restaurants and grocery store. I would recommend this motel, and will definitely be back :)
At first glance this hotel seemed nice compared to other older ones in Hope, the price of $142.00cdn was higher than most but we were tired from a day of driving so decided to check in. This place is dirty and really needs maintenance, it’s still riding on its previous name of Best Western Take a pass on this one.
Room # 1 toilet had skid marks, toilet paper on floor, changed rooms, shoulda known! We were very tired, bathroom was clean but the headboard fell off in the night, blankets were rough, pillows were flat, 2 of us wear c-paps but only one plug in worked so my daughter didn’t use hers, furniture very dirty! Talked to desk clerk in the morning, he said we should’ve told him and yes we should have but we were exhausted, he just shrugged, didn’t care even tho I told him I was writing a bad review, he didn’t care! How they got a 3.5 review I’ll never know
The first room we were assigned had a dirty bathroom so we asked for a new room. New room appeared clean at first glance but was definitely not clean when we took a better look! The headboard fell off during night, several electrical outlets didn’t work, the bed was very uncomfortable and squeaked every time we moved, and the pillows were lumpy. In the morning, we politely approached the staff to report the problems and he actually shrugged! He said we should have come to him in the middle of the night and because we didn’t, there was nothing he was willing to do. So frustrating!!! I do not recommend staying here!
Stayed here for a few nights recently and thought it was an all right place. Great location whether you're just staying for one night or for longer, since it's just off the highway and near places to eat, and walking distance to the grocery store, liquor store. It's also near the start of the hike up to Hope Lookout, which is great if you're into hiking. Price was pretty reasonable, for a busy summer weekend. Like some other reviewers have said, the room did have a blood stain, and could have been a little more thoroughly cleaned, but I've stayed in worse places than this. The staff were pretty friendly and the front desk is available 24/7 which is nice. Lastly I just want to say I think they're doing a good job with the Covid-19 situation, you can tell they're taking it seriously, which is must for these times! …