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Days Inn Golden

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Days Inn Golden
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436 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Reviewed 7 September 2016

We had just an okay stay in this hotel. On the bright side, the bed was reasonably comfortable and the place was clean. But there were a lot of negatives: the toilet needed plunging, the bathtub backed up during our showers, the wifi didn't work for more than 20 seconds at a time, and the kitchen was very poorly equipped....

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Helpful?
Thank Christina T
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for sharing your feedback with us. We are glad to read that you found us to be clean and comfortable. We apologize that your stay was not entirely satisfactory. All the rooms have new water efficient toilets that require you to hold down the handle for it to work. These are excellent water conservant options. This is what...

AJ
Reviewed 7 September 2016

We stayed here during our vacation last month and I must say I was quite impressed with the staff service. They went out of their way to help us whenever needed. We were given a warm welcome and when we inquired about places to see in Golden, the front desk staff gave us a detailed map of everything around town...

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Helpful?
Thank J_S1ngh
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for your feedback with us. We are delighted to read that you had a fabulous stay here. Our staff members work really hard to ensure that every guest feels valued and it's wonderful to hear that they were able to assist you well. We appreciate all your kind comments about our rooms and services. The panoramic views at...

Reviewed 6 September 2016 via mobile

The first room smelt wet & mouldy. Luckily we were able to be moved to a front facing room near our friends. 'Breakfast included' in our room rate was continental breakfast, very limited selection, on paper plates, paper cups & plastic cutlery dispenser!!! Charged the highest amount of taxes out of 8 hotels in BC/Alberta. This room rate was up...

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Helpful?
Thank Lizj76
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for sharing your feedback with us. We apologize for the inconvenience you faced, but are glad to read that our staff members were able to move you to a room near your friends! We offer a complimentary full hot breakfast buffet that has over 29 items. We have recently added two more items to offer more selection for...

Reviewed 5 September 2016 via mobile

I was hesitant to write this review as I have noticed some negative comments come with an aggressive, defensive response from management. However 2 months later I still regret staying there. I will say I found the staff very nice in person and the view is picturesque. The room was not clean and very stuffy, it had an odd smell...

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Helpful?
1Thank Elizabethyyc
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for taking the time to share your feedback with us. We are sorry to hear that you were hesitant to share your review. Guest feedback is invaluable for us as it helps us stay in line with our guests' needs. We were compelled to respond in that manner to a past negative review as we were aware that...

Mississauga, Canada
Reviewed 4 September 2016

One night stay in July, while driving from Whistler to Banff. Motel wasn't easy to locate (address didn't show up in our GPS), but Google Maps found the way. It is very close to the highway, so easy on/off. Arrived @ midnight, and the motel was packed (we received a phone call several hours earlier asking to confirm if we...

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Helpful?
Thank Traveller-BL
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for sharing your feedback with us. We are not quite sure as to why our location did not show up on the GPS, but we're glad Google Maps was able to find the way! We are extremely busy during the summer months so we usually call our guests after 8p.m. to secure the rooms for late arrival. We...

Saskatchewan
Reviewed 31 August 2016 via mobile

Love that you can park right in front of the rooms on the lower levels. It is so convenient! No dragging luggage up and down long narrow hallways! The view from the rooms and parking lot is amazing and I love the easy access to outdoors and fresh air. Rooms convenient enough, but a bit tired. Breakfast room has a...

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Helpful?
Thank gulietta
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for sharing your feedback with us! We are absolutely delighted to read that you had a wonderful stay with us. We appreciate all your kind comments about our facilities and services. We are blessed to be located at such a pristine spot; the views are indeed, breath-taking! We try our best to make guest experience as seamless as...

Reviewed 29 August 2016 via mobile

We stayed there as we could not find any vacancies in the national park. This motel is OK but nothing more than that. The place is not very clean, although the bathroom was clean, not the carpet, the walkways etc. The Internet is unusable : much too slow. The swimming pool looks OK but we didn't use it due to...

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Helpful?
Thank DVreis
Andy S, Public Relations Manager at Days Inn Golden, responded to this review

Thank you for taking the time to share your feedback with us. We are disappointed to read that you were not entirely happy with your experience staying here. This is most certainly not the standards that we are known and loved for. Please be assured that all your comments have been shared with the relevant departments. Guest feedback is invaluable...

Reviewed 28 August 2016 via mobile

This is the first hotel in decades that required a $100 deposit in addition to the room fee. Yet there was food left in the microwave, a gooey mess on the vinyl floor, mold in the shower curtain, black marks on the wall and coffee stains on the inside of the bathroom door. We didn't dare use the hide abed....

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Helpful?
Thank Pamala K
Andy S, Public Relations Manager at Days Inn Golden, responded to this review

Thank you for taking the time to share your feedback with us. We pride ourselves on delivering a great hotel experience and we are disappointed to read that we have fallen short of our goal in this case. Please accept our sincere apologies for the inconvenience you encountered. However, it is a fairly common practice amongst all hotels to do...

Vancouver
Reviewed 25 August 2016 via mobile

We booked months ago. Took 5 rooms and every room was remodelled but every one was very dirty. We had long black hair stuck to our toilet and tub. We talked to the front desk woman who didn't care. Actually so disgusting we didn't do the indoor pool which was heavily chemicaled. The breakfast was cold so we all had...

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Helpful?
Thank Brewster S
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for sharing your feedback with us. Firstly, I am the person who addressed your concern that day and I also happen to be the same person who created the reservations for your group. I think it's absolutely unfair of you to state information so deceptively. We take great pride in our dedicated house-keeping team who works really hard...

Vancouver BC
Reviewed 24 August 2016

Its a bit older hotel but is decent and has a good full breakfast. Golden is a stop over town on a road trip and this hotel did the job. Its located right off the highway. The beds were small, room was very clean. Breakfast was good they always had plenty of food out.

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1Thank js2528
Andy S, Guest Relations Manager at Days Inn Golden, responded to this review

Thank you for sharing your feedback with us. We are happy to read that you enjoyed our complimentary hot breakfast buffet! Your remarks were well received and shared with our team. We appreciate you taking the time to write us a review. We certainly look forward to welcoming you again! Thanks & Regards!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the unforgettable, spectacular views of the Rocky Mountains from your spacious hotel room. Days Inn Golden is the ideal destination for travelers, families and outdoor adventure enthusiasts. Experience the best patio in town as you sit for dinner at our on-site Restaurant, 'The Golden Grill & Pizza'. Transform your stay into an ultimate Rocky Mountain experience, we offer magnificent packages on golf, skiing, rafting, and sledding. ... more   less 

Additional Information about Days Inn Golden

Address: 1416 Golden View Rd, Golden, British Columbia V0A 1H1, Canada
Region: Canada > British Columbia > Kootenay Rockies > Golden
Price Range: RM351 - RM907 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Days Inn Golden 3*
Number of rooms: 81
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Questions & Answers

Here's what travellers have asked, with answers from Days Inn Golden staff and other travellers.
3 questions
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Ottawa, Canada
over a year ago
2 months ago

See all questions (3)

Questions? Get answers from Days Inn Golden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room with a view of the ski resort.”
  • view of Kicking Horse ski resort from the window
 of 5 bubbles LindyW_11, 23 Feb 2017 | Read review
“3rd floor rooms on the back side have excellent view! No elevator but lots of ground level rooms.”
 of 5 bubbles 379janen, 23 Jan 2017 | Read review
“Back View on patio side”
 of 5 bubbles ILA855, 14 Nov 2016 | Read review
“Get a room looking over the valley, not the highway”
 of 5 bubbles Frankie_Hummus, 23 Oct 2016 | Read review
“Ask for Valle view”
 of 5 bubbles travelershelper2016, 17 Oct 2016 | Read review
5 of 5