Prestige Rocky Mountain Resort and Convention Centre
358 reviews
#2 of 16 Hotels in Cranbrook
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About
#2 of 16 hotels in Cranbrook
Location
Cleanliness
Service
Value
Travellers' Choice
Elegant full service resort and convention centre offering exquisite deluxe rooms, designer suites, restaurant, bar & grill, cappuccino bar & bistro, fitness centre, indoor pool/hot tub, day spa, hair salon and boutique shops. Customized Adventure and Lifestyle package available.
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Room & Suite (25)25
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Kids' meals
Skiing
Board games / puzzles
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Location
Full view
54Somewhat walkable
Grade: 54 out of 100
18Restaurantswithin 1 km
7Attractionswithin 1 km
Contact
209 Van Horne St S, Cranbrook, British Columbia V1C 6R9 Canada
Getting there
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358Reviews1Q+A55Room tips
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Popular mentions
Crystal and her team at the Prestige are amazing. Very accommodating and pleasant to work with. Hotel is clean and has all necessary amenities, and the attached restaurants are great too. PRMR is the only place I stay when in the Cranbrook area.
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Review collected in partnership with this hotel
Date of stay: January 2021Trip type: Travelled on business
Helpful
Response from David Kroeker, General Manager at Prestige Rocky Mountain Resort and Convention Centre
Responded 4 weeks ago
Thank you for sharing your comments with our online readers. I am so happy to hear of your wonderful stay with us and that you found your accommodations very spacious. I am also pleased that you had the opportunity to try out our onsite restaurant Fire and Oak for your dining option. Dadskinurse, it is experiences like yours that really keep us motivated in this unprecedented times so thanks again for your kind comments and we look forward in welcoming you back on your next trip to Cranbrook. Kind regards, Warren Bent Assistant General Manager
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Hotel's Favourite
We booked 3 rooms from August 23-29. The Prestige had amazing Covid protocol with respect to Check-in, cleaning, pool, hot tub , restaurant’s and gym! Our room was the executive suite which had a full kitchen with separate bedroom. Lots of room and very comfortable! The staff were outstanding. From check in to checking out. Warren at the front desk was extremely helpful and knowledgeable. Both restaurants on the premises were excellent with both service and food. The gym was incredible! Cardio and weights for both casual and serious. Added bonus of personal trainer on site! I would highly recommend the Prestige Rocky Mountain Resort!
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Date of stay: August 2020Trip type: Travelled on business
Helpful
Went to Cranbrook for a family birthday visit. Stayed at the Prestige and we were very happy with our choice. We recently had twins and the Manager, Crystal, was very helpful with making our family comfortable and the room set up for our 3 night stay. The staff was very friendly and the front desk was organized and expecting our arrival. The hotel was set up for anyone to feel safe during the covid times. The hotel felt clean and the stay was great. Would definitely recommend.
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Our reservation agent, Tina was attentive and helpful; our check in was smooth and Covid prepared; our Louis XIV room beautiful and clean - worth the extra upgrade; upon check in, I recieved a birthday card and gift basket to celebrate. Definitely above and beyond expectations!
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Date of stay: October 2020
Cleanliness
Service
Sleep Quality
Helpful
We stayed here while golfing and enjoyed the stay very much. The room was clean, well appointed, large. The staff were very friendly at check in/out. Thanks to a previous post, we asked for a room facing the road, not the railway tracks, so we didn’t hear anything with respect to the trains. I would definitely stay here again. They were great. We ate at the restaurant in the same building, and had a good meal at a reasonable price..no complaints.
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Date of stay: September 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from David Kroeker, General Manager at Prestige Rocky Mountain Resort and Convention Centre
Responded 24 Sep 2020
Copper2839, we strive for 100% satisfaction, and it is great to see you had such a positive experience on your recent stay with us . We are so pleased to know you found our staff most courteous and that you enjoyed your clean and comfortable accommodations. I will also pass on your kind comments to the Management Team from the restaurant as well . Thanks again for awesome review and we look forward in welcoming you back on your next trip to Cranbrook. Warren Bent Guest Services Manager
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PRICE RANGE
US$121 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prestige rocky mountain cranbrook
LOCATION
CanadaBritish ColumbiaKootenay RockiesCranbrook
NUMBER OF ROOMS
110
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Claim Your Listing Frequently Asked Questions about Prestige Rocky Mountain Resort and Convention Centre
Which popular attractions are close to Prestige Rocky Mountain Resort and Convention Centre?
Nearby attractions include Elizabeth Lake Lodge Mini Golf (1.1 km), Cranbrook History Centre (0.4 km), and Cranbrook & District Arts Council (0.9 km).
What are some of the property amenities at Prestige Rocky Mountain Resort and Convention Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Prestige Rocky Mountain Resort and Convention Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Prestige Rocky Mountain Resort and Convention Centre?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Prestige Rocky Mountain Resort and Convention Centre?
Yes, free parking is available to guests.
What are some restaurants close to Prestige Rocky Mountain Resort and Convention Centre?
Conveniently located restaurants include The Heid Out Restaurant and Brewhouse, Sakura Sushi & Grill, and Soulfood Farm to Table.
Are there opportunities to exercise at Prestige Rocky Mountain Resort and Convention Centre?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Prestige Rocky Mountain Resort and Convention Centre located near the city centre?
Yes, it is 0.9 km away from the centre of Cranbrook.
Are any cleaning services offered at Prestige Rocky Mountain Resort and Convention Centre?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Prestige Rocky Mountain Resort and Convention Centre?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Prestige Rocky Mountain Resort and Convention Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.