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07/05/2017 08/05/2017
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    Prestige Rocky Mountain Resort and Convention Centre

    209 Van Horne St S, Cranbrook, British Columbia V1C 6R9, Canada
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (27)
    Room & Suite (17)
    Dining (2)
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    Overview

    • Excellent43%
    • Very good41%
    • Average7%
    • Poor5%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from Prestige Rocky Mountain Resort and Convention Centre
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    Hotel packages
    BEST WESTERN Cranbrook Hotel
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 6 January 2017 via mobile

    For being called " The Prestige" I was quite upset after staying in the " Premiere " suite for a week to find there was no microwave in my room and how outdated the room was. Since there was no microwave we ended up going...More

    Helpful?
    Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre

    Thank you for taking the time out of your busy schedule to post your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

    Reviewed 30 December 2016

    Nice friendly staff and clean comfortable rooms. A nice hotel to stay at in Cranbrook. The cafe has nice healthy breakfast options like homemade muesli, oatmeal, etc. The pool and hottub are nice and the hotel has a fantastic fully-equipped gym!

    Review collected in partnership with this hotel
    Helpful?
    Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre

    Thank you for taking the time to post a review! We appreciate the wonderful feedback. We look forward to seeing you on your next trip to Cranbrook. Jessica O. Guest Services Manager

    Reviewed 16 December 2016

    When we arrived in Cranbrook, the almo court motel refused our reservation because we had a relative in a wheelchair. We didn't understand the discrimination. We crossed the street late at night to the Prestige Rocky Mountain Resort and they rented us a beautiful room...More

    Helpful?
    Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre

    Thank you so much for your kind comments regarding our staff and service! We were so pleased to be able to provide you with a comfortable stay. It is our pleasure to be able to accommodate such kind guests! We hope to see you again...More

    Reviewed 4 December 2016

    Clean , quiet comfortable place to stay while visiting Cranbrook. Hotel staff pleasant and courteous and knowledgeable about the local area Easy to find location Coffee shop has fresh baked muffins in the morning! free parking and many entrances so easy to park close to...More

    Review collected in partnership with this hotel
    Helpful?
    Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre

    Thank you for such a complimentary review! I appreciate the recognition of our staff. They work hard to ensure every guest has a great stay. We love being able to offer our fresh baked goods daily as well! We hope to see you again soon....More

    Reviewed 23 November 2016

    For a "presitige inn" the place looked a little weathered. Food was expensive and not really matched by quality one would expect for the $$. Fitness center and pool appeared to be very good, however i did not use them. Staff were friendly and helpful.More

    Review collected in partnership with this hotel
    Helpful?
    Response from David K, General Manager at Prestige Rocky Mountain Resort and Convention Centre

    Thank you for taking the opportunity to tell us about your stay and sharing your review. We appreciate your patronage and hope you will stay with us at the Prestige Rocky Mountain Resort again the next time you are in Cranbrook. We look forward to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$129 - US$168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (27)
    Room & Suite (17)
    Dining (2)
    Pool & Beach (1)
    Nearby
    Nearby Hotels
    Days Inn Cranbrook
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    1.74 km away
     
    Mount Baker Hotel
    11 reviews
    .99 km away
     
    Almo Court Motel
    85 reviews
    .18 km away
     
    Sandman Inn Cranbrook
    94 reviews
    1.42 km away
     
    Nearby Restaurants
    The Heid Out Restaurant and Brewhouse
    276 reviews
    .82 km away
    Sakura Sushi & Grill
    163 reviews
    .98 km away
    Spice Hut
    130 reviews
    1.26 km away
    The Cottage Restaurant
    85 reviews
    .78 km away
    Nearby Attractions
    Canadian Museum of Rail Travel
    108 reviews
    .49 km away
    Key City Theatre
    14 reviews
    1.32 km away
    Cranbrook Aquatic Centre
    9 reviews
    1.71 km away
    Cranbrook Farmer's Market
    9 reviews
    .82 km away
    Questions & Answers
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    Room Tips
    "If you're a light sleeper, ask to be on the side away from the rail yard - or bring ear plugs if you feel..."
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    "Speak to the staff about any questions you may have."
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    "Try a different hotel"
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    "Don't get a room close to the ice or vending machine,you will hear it operate all night."
    Read review