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St. Eugene Golf Resort & Casino

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St. Eugene Golf Resort & Casino
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684 Reviews from our TripAdvisor Community

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Showing 680: English reviews
Reviewed 22 May 2016 via mobile

The hotel is lovely. Staff are friendly and helpful. We stayed in the refurbished Mission with its lovely brick and stone walls. The room was large and well laid out. It was clean and looked fairly recently updated. Bed was amazingly comfortable. Expresso coffee maker in room very nice. I slept through the night for the first time in decades....

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Helpful?
Thank KeelieAB
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear KeelieAB, I truly appreciate you taking the time to draft such a warm and positive review surrounding your latest stay with us at St. Eugene. We strive to ensure that each and every guest is treated to the best resort experience possible, and it is always rewarding to hear from our satisfied guests. I look forward to welcoming you...

Airdrie, Alberta
Reviewed 21 May 2016

I have been here twice before, in May and September, 2015. Couldn't wait for the deal to come around again and jumped at the chance to return. Great course, extremely friendly staff and plenty of facilities to use. Amanda at the 19th hole was very helpful and good fun. Hopefully the same deal will come up again in September.

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Helpful?
Thank Andy G
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Andy, Thank you so much for you kind words regarding your latest trip to St. Eugene. We appreciate your warm review and I will pass along your kudos to Amanda. I'm glad we were able to provide you with a positive experience! My best, Sandra Van Steijn Resort General Manager

Reviewed 21 May 2016 via mobile

Made a trip there in may with 10 people in total. The staff from the front desk, restaurant and golf pro shop were amazing. Max the golf pro was so friendly and welcoming and was an absolute pleasure to deal with when shopping in the club house. Food at the 19th hole was very good Pool and hot tubs were...

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Helpful?
Thank Jonathon G
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Jonathon, I wanted to reach out and thank you for writing such a positive and warm review after your latest golf getaway at St. Eugene. We appreciate you letting us know that we were able to provide you with a great experience, and I sincerely hope you will consider making St. Eugene a yearly retreat! Wishing you an enjoyable...

Edmonton, Canada
Reviewed 18 May 2016 via mobile

We stayed here for one night as we had two elderly ladies who love the casino. We stayed in the new part of the hotel ! Check in staff were great and were able to move us up to a balcony room. This hotel is situated outside of Cranbrook and not far from Kimberly there are several golf courses in...

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Helpful?
Thank Michelle60_11
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Good Day Michelle, I wanted to reach out and thank you personally for your warm review of St. Eugene. I am so pleased that we were able to provide you with a positive experience, and that you will keep us in mind for future stays. I have passed along your comments regarding Craig to our Executive Chef and look forward...

Calgary, Canada
Reviewed 17 May 2016

We thoroughly enjoyed our golf and stay at the hotel. We checked in a little earlier in the afternoon and got a lovely room with angled high ceilings. Had a great dinner that night in the smokehouse. The menu was very broad in both tastes and price range and the dining room looks like it has just been refreshed as...

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Helpful?
Thank amtourigny
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear amtourigny, Thank you for your most complimentary review! I appreciate you taking the time to let us know that we were able to meet your expectations during your time with us at St. Eugene. I have passed along your comments regarding the Smokehouse to our Executive Chef. I look forward to welcoming you back again at some point in...

Ponoka, Alberta, Canada
Reviewed 17 May 2016

The resort is an excellent and affordable option for adults to golf and gamble. Rooms were clean, spacious and the beds/pillows were extremely comfortable. Excellent front desk service and the Smokehouse Restaurant provided two suppers and a breakfast that was A+. On a lesser note, some type of bell boy service would have been appreciated. There was no assistance getting...

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Helpful?
Thank Carla P
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Carla, Thank you so much for taking the time to write a review after your recent stay at St. Eugene. I appreciate your mention of affordability, comfort and the cleanliness of your room. I have also noted your comments regarding bell service and passed this along to our operations team for further review. Additionally I have noted to discuss...

Reviewed 2 May 2016

Front desk staff very unfriendly. Catering staff was amazing. Request a room in the main building as they have charm. The beds and pillows are very comfortable and the resort is in a quiet location. Restaurant food was very good as was the buffet meals during the conference.

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Thank Susan R
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Susan, I appreciate you taking the time to share a review of your recent stay at St. Eugene. I'm troubled to learn that you had an unsavory experience with our front desk staff, and I invite you to contact me directly should you wish to further discuss what you found unsatisfactory. We do strive to ensure that each and...

Elkford, Canada
Reviewed 26 April 2016

It was amazing, food, room, service, everything. It has a pool, hot tub, exercise room. The people working there where so nice and helpful. We loved our room every time we went. Three times total, but we will go more. It is so beautiful, golfing, gambling, hiking, its just beautiful.

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Thank tumric
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear tumric, Thank you so much for your glowing review! We truly appreciate hearing from our satisfied guests as it solidifies the fact that we are continually providing the very best resort experience possible. It was also great to learn that our staff ambassadors made you feel welcome. I am so glad to learn you are a repeat guest, and...

Port Angeles, Washington
Reviewed 22 April 2016

We stayed at the resort for a couple of nights while on a business trip. While the older building (the one you see in most photos) has some rooms (in addition to the check-in and restaurants), there is an adjoining wing that is newer, and that's where our room was. There is convenient access to the casino and an enclosed...

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Helpful?
Thank Franklin P
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Hello Franklin, I would like to thank you for taking the time to write a review after your recent stay at St. Eugene. I appreciate your positive comments, and am glad we were able to meet your expectations. We do feel truly blessed to be able to provide accommodations in such a magnificent setting, and it is rewarding to know...

Toronto, Canada
Reviewed 21 April 2016

The mission building itself is charming, and the location is spectacular: close enough to Cranbrook and Kimberley, but out of the way to be quiet and isolated. I don't golf, but I have friends who love golfing here. If you like casinos, this is your only bet (har har) for miles, but it's not a very big floor. My only...

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Thank Matt S
StEugene, General Manager at St. Eugene Golf Resort & Casino, responded to this review

Dear Matt, I wanted to reach out and thank you for taking the time to write a review after staying with us. Thank you so much for your kind words regarding the beauty of the Mission building and our surroundings. I value your comments regarding the Lodge addition, and assure you that we will keep your comments on hand for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Framed by the Rockies, the Purcells and the famous St Mary River, the St. Eugene Golf Resort & Casino is a spectacular destination for getaways, vacations, conferences and retreats. The resort is located 10 minutes from Cranbrook, 5 minutes from the Cranbrook Airport and 20 minutes from the picturesque town of Kimberley. Within its historic walls and the connecting Lodge are beautifully appointed, modern guestrooms and conference facilities. Visit our Interpretive Centre operated by The Ktunaxa Nation Council to learn more about the building’s fascinating history, and the people, mythology and culture found only in this part of the world. St. Eugene offers a wealth of culinary experiences to please the palate and delight the senses. Onsite food and beverage choices include informal fine dining in the Purcell Grill overlooking the sun-drenched deck and golf course. For individuals looking for a more relaxed setting, unwind with tapas in the Fisher Peak Lounge, play a game of billiards or simply enjoy the 19th Hole Bar & Grill. Also on site is the Casino of the Rockies – decorated in a "Gold rush Boom town" theme with 224 slot machines, 10 table games and delicatessen style dining in Fred’s Saloon. In its inaugural year, our 18-hole, Les Furber-designed course was named "one of Canada’s top new courses" by Golf Digest Magazine. The pristine fairways and white sand bunkers wind their way through several different environments, creating a unique combination of links, forests and a spectacular view of the St. Mary River. Our fitness centre features a fully equipped gym, steam room, sauna, a heated pool and two hot tubs. ... more   less 

Additional Information about St. Eugene Golf Resort & Casino

Address: 7777 Mission Rd, Cranbrook, British Columbia V1C 7E5, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: RM339 - RM531 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Eugene Golf Resort & Casino 3.5*
Number of rooms: 125
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Also Known As:
St. Eugene Golf Hotel Cranbrook
St Eugene Hotel
St Eugene Cranbrook
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Questions & Answers

Here's what travellers have asked, with answers from St. Eugene Golf Resort & Casino staff and other travellers.
2 questions
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Calgary, Canada
Airdrie, Canada
over a year ago

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Questions? Get answers from St. Eugene Golf Resort & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have been happy with any room in all my stays.”
 of 5 bubbles Active_Oldie1942, 9 Jan 2017 | Read review
“Stay in the "Mission" section, lovely.”
 of 5 bubbles B2560UGchrisf, 2 Jan 2017 | Read review
“Rooms facing the rockies have the best view. Some rooms have gas fireplaces.”
 of 5 bubbles 547bigk, 2 Jan 2017 | Read review
“Main building far better than previous experience in "wing"”
 of 5 bubbles Miraclesmom, 1 Jan 2017 | Read review
“don't stay in 2146”
 of 5 bubbles dirtyminer, 1 Jan 2017 | Read review
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