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BEST WESTERN Cranbrook Hotel

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274 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Halifax
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 September 2016 via mobile

Located centrally in Cranbrook, BC. Nice, comfortable and clean. What more could you ask for? Room is spacious and bathroom in functional as one can be in the shower and still allow another to dry hair and apply make up.

Helpful?
Thank Jackale14
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for sharing your review of your recent experience with us in Cranbrook. I’m happy to hear you appreciated the hotel’s convenient location and spacious, comfortable rooms. We look forward to welcoming you back again soon. Regards Lindsay Manager More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 September 2016

My husband and I were coming back from a marathon drive from Surrey BC to Lethbridge Alberta and from Lethbridge back to Siurrey in a weekend. On our way back we decided to stop at a hotel instead of sleeping in our truck (like we did the prior night). We looked on trip advisor for the best hotels in Cranbrook... More 

Helpful?
1 Thank Cheryl B
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service my team strives to provide. Your comment regarding pillow comfort has been passed on to our housekeeping department for further review. Thank you for sharing your review and high recommendation. We look forward to your next stay. Regards Lindsay Manager More 

Surrey, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 September 2016

Everything about this location is very good, impressive, and would certainly recommend to others. Excellent location, the hotel itself is attractive, clean and very nice. No hesitation in suggesting this to anyone, friend, relative or who ever, for a good experience and a great place at which to stay.

Review collected in partnership with Best Western

Helpful?
1 Thank Cliff H
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. I am happy to hear you enjoyed the hotel’s convenient location and spacious, comfortable rooms. We look forward to welcoming you back to the next time you are in Cranbrook. Regards Lindsay Manager More 

Edmonton, Canada
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 September 2016

We stayed in the two bedroom/kitchen family unit overlooking the pool. The accommodations were so VERY clean and comfortable! It was an ideal set up for our group of six! The staff were very friendly! The addition of a free breakfast would have made the stay even more perfect!!

Helpful?
Thank OnTheGoFamily_12
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service my team strives to provide. We hope to see you... More 

Cloverdale, Canada
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2016 via mobile

At time of check in the staff was really friendly. He provided me with an area map and highlighted places to go for dinner. He also provided me with a 15% discount card for the East Side Mario's restaurant which is extremely close by. The remote for the TV did not always work. Think the batteries were weak. There were... More 

Helpful?
Thank Myka2012
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for making us your choice hotel in Cranbrook. We appreciate you taking the time to post your review and give us your feedback. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service the team strives to provide. We look forward to your next visit. Regards Lindsay Manager More 

Sherwood Park, Canada
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 September 2016

I have stayed at many Best Western Properties during the past 30 years both on business and pleasure. This BW has to be my favorite of all time. My satisfaction is noted in my ratings which up until now have NEVER been "10" across the board. Everything about this property is exceptional. Congratulations to the Management and Staff for a... More 

Helpful?
1 Thank redcoat70
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us. It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of your satisfaction. We look... More 

Sherwood Park, Canada
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 September 2016

I have stayed at many Best Western Properties during the past several years, 30 on business travel and many on leisure trips. This property has to rank near the top if not the best in those 30 plus years. My ratings truly reflect my feelings etc with this property.

Review collected in partnership with Best Western

Helpful?
1 Thank redcoat70
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. We look forward to welcoming you back to the beautiful town of Cranbrook! Regards Lindsay Manager More 

Vancouver, Canada
Level Contributor
226 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 5 September 2016 via mobile

I stayed only very briefly in the hotel, because I was here on business and out most of the time. The room was very clean and well set up, with good air conditioning controls. One quibble I have with this hotel, is that it is set up for handicapped access. I would not normally have a problem with that, except... More 

Helpful?
Thank Dan468
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for posting your review. I’m delighted to hear you had a comfortable stay and enjoyed the hotel’s convenient location. I have investigated your comments further and it appears you booked a room with one queen bed, which happens to be our accessible rooms. I apologize if this was not indicated to you upon making your reservation. We would... More 

Calgary, Canada
Level Contributor
90 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 September 2016

This is a very nice hotel. The decor is very attractive, the staff is friendly and helpful, and it is close to a number of decent restaurants. There is lots of parking. They really could improve by putting microwaves in the room, although they at least have a small fridge.

Helpful?
Thank derinzyj
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Guest feedback is always valued, thank you for taking the time to share your experience. I’m happy to hear you enjoyed the comfortable accommodations and received the friendly service my team strives to provide. We hope to see you again soon! Regards Lindsay Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2016 via mobile

Clean. Amazing staff, even down to maintenance people. Good little cafe. Good Restaurants etc near by. Volleyball net/ Patio out back. Well kept lawns. Zero complaints! Keep it up BW Cranbrook. Impressed.

Helpful?
1 Thank MC2324
CScott1019, Manager at BEST WESTERN Cranbrook Hotel, responded to this review

Thank you for your wonderful review. Our team here in Cranbrook takes pride in delivering friendly, accommodating service to each and every guest, they will be pleased to hear their efforts are appreciated. We look forward to welcoming you back on your next visit! Regards Lindsay Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
A combination of superior service and friendly hospitality, this hotel can accommodate the most discerning business or leisure traveller. Guest rooms feature deluxe furnishings, amenities and complimentary high speed internet. For an extended stay, select from 1 or 2 bedroom kitchenette suites. Onsite features include indoor pool with waterslide, fitness centre, outdoor patio, games room, Business Centre and café. ... more   less 

Additional Information about BEST WESTERN Cranbrook Hotel

Address: 1019 Cranbrook St N, Cranbrook, British Columbia V1C 3S4, Canada
Region: Canada > British Columbia > Kootenay Rockies > Cranbrook
Price Range: RM471 - RM592 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cranbrook Hotel 2.5*
Number of rooms: 94
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Also Known As:
Best Western Cranbrook
Cranbrook Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cranbrook Hotel staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN Cranbrook Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just don't stay there”
 of 5 bubbles duslbeck, 30 Oct 2016 | Read review
“Ice machines on st and 3rd floors.”
 of 5 bubbles CherylB627, 20 Sep 2016 | Read review
“Make sure you book ahead. Get a reservation.”
 of 5 bubbles redcoat70, 5 Sep 2016 | Read review
“Ask for a free upgrade. Get a suite, if you can.”
 of 5 bubbles joycew916, 10 Aug 2016 | Read review
“Ask for a room towards middle to rear of hotel”
 of 5 bubbles myran845, 27 Jun 2016 | Read review
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