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Best Western Cranbrook Hotel

412 reviews
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Traveller (15)
Room & Suite (38)
Dining (3)
Overview
  • Excellent41%
  • Very good36%
  • Average13%
  • Poor8%
  • Terrible2%
Travellers talk about
“nice hotel”(16 reviews)
“water slide”(12 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2.5 Star Hotel
All hotel details
Offers from Best Western Cranbrook Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (412)Write a Review
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159
151
55
34
10
Show reviews that mention
All reviewsrestaurants and shoppingnice hotelwater slidefront desk stafflots of parkingwould stay here againroom was cleangreat place to staythe main stripother hotelsconvenient locationstayed one nightroad tripbwamenitiespillowsmicrowave
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41 - 45 of 409 reviews
Reviewed 29 August 2017

We were visiting as part of our anniversary celebration and our main criteria was a good nights rest. We are both seniors. The room was appointed to suit most needs, and certainly all of ours. The pool area was well stocked with towels and very...More

Thank ChillyRider
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 31 August 2017

Thank you for taking the time to complete our survey. I am happy to hear you were able to enjoy your anniversary celebration at our property. And please be assured that the waterslide is not just for adventurous people :-) We hope to see you...More

Reviewed 28 August 2017

We had just come back from a week in the states and were looking for a nice quiet clean hotel for the night and we got all of that! We were quite impressed! It was a little pricy but I'm guessing that's the norm for...More

Review collected in partnership with Best Western
Thank Agnes K
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 29 August 2017

Thank you for taking the opportunity to tell us about your stay and sharing your review. We pride ourselves on providing each and every guest with a clean room, accompanied by a friendly smile from every staff member they encounter. We hope to welcome you...More

Reviewed 27 August 2017

Nice hotel, clean, no breakfast included considering the cost was high at $200 Close to restaurants, Never had time to check the pool since we got in late. Staff was friendly, internet was average speed for hotels.More

Review collected in partnership with Best Western
Thank Mike H
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 28 August 2017

Thank you for taking the time to share your experience. Your feedback is important to us and I am pleased to say that although breakfast is not included at out property, we do have a great café on-site which provides home cooked breakfasts and lunches...More

Reviewed 26 August 2017

We have stayed at this location a few times when visiting family in Cranbrook. We have always been treated very well by the staff here. The rooms are very clean and comfortable and it is a great location - convenient to everything in town.More

Thank jjBC61
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 28 August 2017

As a family owned hotel, we pride ourselves on ensuring every guest has a memorable stay while visiting our city. Thank you for taking the opportunity to tell us about your stay and sharing your review. I will pass on your comments to the team...More

Reviewed 26 August 2017

We have stayed at this location a few times now when visiting family in Cranbrook. It is a great location and very convenient to everything. The staff is very friendly and seem to go above and beyond. The rooms are very clean and comfortable.More

Review collected in partnership with Best Western
Thank jjBC61
Response from CScott1019, Guest Services Manager at Best Western Cranbrook HotelResponded 28 August 2017

Thank you for your wonderful review. Our team works hard to ensure that every guest has a memorable stay and it is rewarding to hear that you had a great stay. We look forward to welcoming you back to our property whenever you will be...More

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1789101182
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$125 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$125 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (15)
Room & Suite (38)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
Rachelle D
22 January 2018|
AnswerShow all 2 answers
Response from Annette D | Reviewed this property |
Sorry I Drove.
0
Votes
Nicole J
16 May 2017|
AnswerShow all 5 answers
Response from CScott1019 | Property representative |
Hi Nicole, We unfortunately do not have a hot tub at our property, but our indoor heated pool is kept at 85 degrees Fahrenheit at all times and is open from 8AM to 10PM. Regards, Julie Guest Services Agent
0
Votes
Judy Z
5 May 2017|
AnswerShow all 3 answers
Response from CScott1019 | Property representative |
Thanks for your question Judy Z, and thank you for your response Ron C. To confirm, we do have coffee makers in each of our guest rooms.
0
Votes
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12
Room Tips
"Railway tracks run along the west side of the hotel"
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"Dog friendly"
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"Ask to be away from the pool and highway"
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"Third floor south side"
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