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Sandman Hotel Castlegar

Expedia.comUS$105*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$105*
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US$106*
US$106*
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Sandman Hotel Castlegar
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121 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Victoria, Canada
Reviewed 28 June 2016

Overall a very pleasant stay. Rooms well appointed and clean. Amenities included breakfast room, great pool and easy parking. Service throughout was good. I actually saw very few staff in and around the hotel but someone always seemed to be there when I needed something. The hotel also provided storage space for over sized items. There was touch of formality...

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Helpful?
Thank 236garyl
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review it is always good to hear from our guests. I am glad you enjoyed your stay and that the staff were helpful. Hopefully we will see you again when you are in the area

Nelson, Canada
Reviewed 23 June 2016

After our car broke down stranded in Castlegar, this hotel not only allowed pets, gave us a room end of day when they were pretty busy. Hats off to the manager Jane, supplying cookies/ doggy bags, we were not prepared for an overnight stay and she gave us info where to get food for our dog. Sheryl at the front...

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Helpful?
Thank Janice P
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your kind comments. It was a pleasure having you stay with us and we value our furry guests also. It was unfortunate that your vehicle broke down maybe next time you stay it will be under better circumstances. It was a pleasure meeting you and hopefully we will see you again.

Fanny Bay, Canada
Reviewed 21 April 2016

We finally settled on the Sandman after we had checked out other rooms in the area. We also had had a great experience at a Sandman near Vancouver. Unfortunately this was not the same quality and was very tired and in need of an upgrade. It is easy to find and staff were good and it is pet friendly. The...

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Helpful?
Thank wkabean
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review and for staying with us. We appreciate your comments and look forward to you coming to stay with us again in the future.

Claresholm, Canada
Reviewed 18 March 2016 via mobile

Stayed overnight during our travels. I must say Sherrill at the front counter was fantastic. Made sure we had a room by the pool n provided our dog with some snobby snacks. Rooms were very clean little outdated. Price was good. Beds were nice and comfortable. Would stay again.

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Helpful?
1Thank mbrunet
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review. I am glad you enjoyed your stay and that our furry guest was also taken care of. I will make sure your comments are passed along to Sherrill. We look forward to you staying again with us in the future.

Liberty Lake, Washington
Reviewed 17 March 2016

Sandman properties are always a good stay, the accommodations are clean and generally well maintained. Several properties are designed with the indoor pool in the middle with rooms surrounding, to say the least this is a hit with teenage hockey players and their families. Wifi is adequate for data but slow for video streaming. My only issue is the front...

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Helpful?
Thank Thundercoach
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review I appreciate the comments. I am sorry to hear that my front desk were not as responsive as they definitely should be. I do apologize and I will most definitely be reminding them that we are in the hospitality business and our guests come first. I do hope to see you again when you are...

Fauquier, BC
Reviewed 16 March 2016

I had a decent sized room with a great bed and good sized firm pillows. It's such a shame the bathroom was from the 70's and made for someone under 5'. No safety bar for the tub/shower which would be helpful for safety reasons. Walls paper thin and the furniture upholstery badly in need of cleaning. Overall, yes I would...

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Helpful?
Thank Arrowlakesgirl
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you very much for your review. Nice to hear you enjoyed your bed and pillows. We appreciate your other comments for we are always striving to improve where we can to ensure our guest have a comfortable and enjoyable stay. We look forward to having you stay with us again when you are back in the Castlegar area and...

West Kelowna, Canada
Reviewed 22 February 2016 via mobile

The hotel has seen better days and would benefit from an update. But it is clean. Room was a bid dark and had a smell. Pool is ok. Regular continental breakfast for a charge. Lots of free parking. Wifi was ok.

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Helpful?
Thank Sam_The_Man2000
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you Sam the Man for your review once again it is always good to hear from our guests and about their stay. We look forward to your next stay.

Duncan, Canada
Reviewed 29 October 2015 via mobile

Every time I stay here I'm always impress with the service from the front end staff and management is up to par on all regards if you have a complaint they will address it for you not ignore like so many other. One of the nicest things about this location is that it is very central for Nelson as well...

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1Thank Douglas W
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review it is always good to hear from our guests. I am glad you are able to enjoy the continental breakfast. We look forward to you staying with us again.

Chilliwack, Canada
Reviewed 20 October 2015

This was was the home-stretch of our trip to the Rockies and we had not booked ahead for this last night stay. After consulting the Travel Guide we chose the Sandman Hotel. It was very busy due to sports tournaments in town but we were able to get two nice rooms on the third floor. The front desk was understaffed...

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Helpful?
1Thank Joyce D
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review. I am sorry to hear that things did not operate for you as quickly and smoothly as they should have. Thank you for letting us know about the elevator not working properly we did have a technician in to check and reprogram the elevator to ensure proper function. I do hope you enjoyed your room...

Victoria, Canada
Reviewed 15 October 2015

Stayed overnight on my travels. Easy check-in with friendly manager. Room was kind of what I expected - just basic. Pretty small. No views. Relatively clean and quiet. Good enough for an overnight stay.

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Thank slhice
GMCastlegar, General Manager at Sandman Hotel Castlegar, responded to this review

Thank you for your review of our hotel. It is always good to hear from our guest. I am glad that you had a pleasant stay and we hope to see you again when you are traveling through the area.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
As Castlegar is nestled in the heart of the West Kootenays, so is the Sandman Hotel nestled in the heart of Castlegar. Minutes from shopping, business, and entertainment, Sandman Hotel Castlegar features modern amenities such as high-speed Internet access, a business centre, indoor pool and whirlpool, and meeting rooms, making this Sandman the perfect choice for your next stay. ... more   less 

Additional Information about Sandman Hotel Castlegar

Address: 1944 Columbia Ave, Castlegar, British Columbia V1N 2W7, Canada
Region: Canada > British Columbia > Kootenay Rockies > Castlegar
Price Range: RM497 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sandman Hotel Castlegar 2.5*
Number of rooms: 134
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Questions & Answers

Here's what travellers have asked, with answers from Sandman Hotel Castlegar staff and other travellers.
1 question
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Cache Creek, Canada
7 months ago

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Questions? Get answers from Sandman Hotel Castlegar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay on the third floor. You needed a key card to get up there so I assume it is nicer.”
Pamela1958, 17 Oct 2016 | Read review
“Room over looking parking lot if concerned with pool noise”
K8325UMtracys, 30 Sep 2016 | Read review
“Go to the super 8”
LAfamilyRADE, 17 Sep 2016 | Read review
“join their star plus program”
rickbar9116, 28 Aug 2016 | Read review
“Happy with a ground floor corner suite and the trees buffed the highway noise at the back. Various prices for different suites.”
susan5161, 28 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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