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Holiday Inn Express Hotel Vancouver Metrotown

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Holiday Inn Express Hotel Vancouver Metrotown
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279 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Tokyo Prefecture, Japan
Reviewed 1 week ago

We stayed 3 nights while shopping in Vancouver. Breakfast was very good, the room was spacious and clean. I was impressed with the quality of this hotel as we had stayed in a number of more expensive hotels that were not as good. On the negative: it was a little noisy because of the construction across the street

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Helpful?
Thank reallyhungryguy
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello reallyhungryguy, We really appreciate your comments. Our location is definitely very convenient. I am sorry to hear you had issues with the noise. There is indeed some louder sounds coming from the renovations across from us at the Skytrain Station. I hope you can visit us again to see the Station work completed. Regards, Scott J General Manager

Delta, Canada
Reviewed 1 week ago

We spend a night here every year before Christmas to take care of last minute shopping that we can't (or forgot to) do online. the location is ideal as it is connected to the largest shopping centre in the area, Metrotown. Although it is not connected completely indoors you are under cover for most of the 200 or so steps...

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Helpful?
Thank Allan A
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Allan A, Thank you for taking the time to write such a detailed and informative review. We certainly appreciate it. I was pleased you enjoyed our close and covered access to Metrotown, our guests certainly find it very convenient. Our room sizes do vary throughout the hotel. If room size is very important to you, I recommend choosing one...

Winnipeg, Canada
Reviewed 12 December 2016

It is a bit challenging to find this hotel, as it is nestled among strip malls. Ample parking and great staff. The hotel itself needs an upgrade, and the sheets are wearing thin. The skytrain across the street is being upgraded, so while this is occurring, perhaps call ahead and find a room that is not facing the skytrain. The...

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Helpful?
Thank hardern
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear hardern, Thank you for posting your comments about your stay with us. I was pleased to hear your positive views on our staff, breakfast and internet. I do apologize for the non working bicycle. We have since had that part repaired. There is a hamper for used towels, I will review our signage there to see if it can...

Honolulu, HI
Reviewed 8 December 2016

We stayed here in late September before our cruise out of Canada Place. Our family booked three rooms and the hotel kept us next to each other. I had also requested a quiet room and it was right across the hallway. Great service from the start to finish with the hotel staff. We got excellent restaurant recommendations and google maps/directions...

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Helpful?
Thank spunky_spud
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Wow spunky_spud, this is more than just a 5 star review. Thank you very much for your comments. Our staff will be delighted to hear all that. They work really hard to make any stay more than comfortable. We can wait to have you again. Sincerely, Scott J General Manager

British Columbia, Canada
Reviewed 6 December 2016

Nice clean room, king size bed, comfortable but worn. We didn't know construction was being done on sky train across the street from our room. The noise went all night. We changed rooms at 5am to another floor on other side of the building. This one was a smaller room but still ok. Noon checkout (special in winter time?) was...

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Helpful?
Thank Cantfindaname666
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello Cantfindaname666, I am glad to hear you enjoyed our Snoozapalooza promotion, with extended check out and breakfast time. Thank you for all your comments. We are looking forward to receiving you again. Sincerely, Scott J General Manager

Perth, Australia
Reviewed 24 October 2016

Relatively new place right across the road from the sky train. It's fine if you have business nearby. If you're on the side of the hotel that faces the sky train, you can actually hear the train surprisingly well even though there are double-glazed windows.

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Helpful?
Thank mark_mb
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello mark_mb, We appreciate you taking the time to provide us with a feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email me if you wish to discuss your issues personally - gm@himetrotown.ca Sincerely, Scott J General Manager

Smithers, BC
Reviewed 17 October 2016

I quite enjoyed my stay at this hotel. The place was modern and clean. The pool and fitness room was very clean and had all that I needed. The TV channels are bit limited but enough. I found the rooms very dark and even with every light on - it still felt that way. The location is great. It is...

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Helpful?
Thank PAR1BC
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hi PAR1BC, We are happy to hear you had a good experience with us. Our location indeed could not be more convenient, just a few steps from mall, pharmacy, restaurants and everything our guests need. We hope to see you again. Regards, Scott J General Manager

Black Creek
Reviewed 15 October 2016 via mobile

I am a gold member with ihg. I can honestly say, that I have never been treated with this much disrespect as I was at this facility. They refused a 5 night stay as the payment was from the US. So if you are a foreign traveller, which so many are, don't stay here.

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Helpful?
Thank Maxine L
HIMetrotown, General Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Dear Maxine L, Thank you for being an IHG Reward Club member. I am sorry that you felt disrespected at our facility. I would like to clarify our payment process because of course we do accept payment from our US guests. As part of our payment requirements, we accept all major credit cards issued in North America. We do require...

Vancouver
Reviewed 12 October 2016

I stayed at the Holiday Inn Express in Metrotown, Burnaby in the 3rd week of September 2016. I requested their top floor suite (they have only 1) so that I could have additional room to entertain a few colleagues upon the occasion of my retirement, and I wanted to be closer to the airport for a morning flight I had...

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Helpful?
Thank Linescrew
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello Linescrew, Thank you for the review. Our suite indeed allows us to accommodate our guests needs very well. We are happy you could experience a great stay. We look forward to having you with us again. Sincerely, Scott J General Manager

Kelowna, Canada
Reviewed 8 October 2016 via mobile

The best thing about this hotel is its proximity to the Skytrain. This allows you to get to all the main attractions in Vancouver. Other pluses include: clean rooms, comfy bed, free wifi, nice staff and also close to Metrotown (large shopping centre).

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Helpful?
Thank xtinecarmen
HIMetrotown, Manager at Holiday Inn Express Hotel Vancouver Metrotown, responded to this review

Hello xtinecarmen, Thank you for the 5 star review. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Burnaby and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Completely Renovated hotel, guestrooms, conference space and all public space. The Burnaby Hotel 18 min to downtown, BC Place, Rogers Arena & Vancouver Convention Centre by Skytrain. Connected to Metropolis at Metrotown the 2nd largest shopping and entertainment complex in Canada. The hotel also offers complementary full hot buffet breakfast, underground parking and wifi. The location is ideal for leisure and corporate guests looking for Greater Vancouver accommodations also close to companies like Translink, Electronic Arts, BC Hydro and Telus. The hotel offers conference space with natural light, the Fraser Ballroom can accommodate upto 150 for a sitdown dinner with outdoor terraces as well as a boardroom for upto 10 guests. Full service catering and A/V equipment. Additional amenities include outdoor pool and sun deck and business centre.The adjacent area is undergoing renovation and there may be construction noise during the day from 8 am to 5 pm. ... more   less 

Additional Information about Holiday Inn Express Hotel Vancouver Metrotown

Address: 4405 Central Blvd | Beside Metrotown Shopping and Entertainment Complex, Burnaby, British Columbia V5H 4M3, Canada
Region: Canada > British Columbia > Burnaby > Maywood
Price Range: RM459 - RM929 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel Vancouver Metrotown 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Burnaby
Holiday Inn Burnaby
Burnaby Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel Vancouver Metrotown staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel Vancouver Metrotown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not get a room on the skytrain side”
 of 5 bubbles reallyhungryguy, 10 Jan 2017 | Read review
“Ask for a room at the back of the hotel to avoid noise form buses/trains”
 of 5 bubbles 985allana, 9 Jan 2017 | Read review
“Call ahead to get a room that is not facing the skytrain.”
 of 5 bubbles hardern, 11 Dec 2016 | Read review
“Book room away from sky train street.”
 of 5 bubbles Cantfindaname666, 5 Dec 2016 | Read review
“Get a room not facing the sky train”
 of 5 bubbles mark_mb, 23 Oct 2016 | Read review
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