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Eagle Lake RV Resort

Traveller (2)
Pool & Beach (5)
Family and Play Areas (3)
Family fun in a quiet country resort~Camping (power and water or unserviced), picnicking, walleye fishing. Farm animals, hayrides, play areas, store, showers, laundry, self-propelled boat rentals. Just 10 minutes to Strathmore, 40 minutes west to Calgary. Voted as one of Canada's Top 100 Places to Camp and Strathmore's Business of the Year in 2010. :-)
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Property amenities
Free Parking
Banquet Room
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Do not stay here, staff are very rude and campsite assigned was literally on an ant nest. We left after several hours because the children were afraid of the ants and we were still charged for the the three days we paid for with no refund offered.
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Response from wrrldgrrlLeslie P, Owner at Eagle Lake RV Resort
Responded 22 Aug 2018
Hi Candace, Thank you for taking the time to express your concerns. I remember you arriving on the Friday. We are known for friendly staff so I would need more information in order to talk to the team member(s) in question. Was it me that you found rude? I called you forward from where you had pulled across two roads blocking both, then had you park in front of the office while you checked in. Or was it when I led you to your site, stopping at the one in front of your designated site, offering it to you as an easier set-up option for your stay? Even though the site I offered you was a better choice, you decided to go to the one your relatives had selected for you, the one with the deck on it, even though you had very little experience backing up a trailer. The seasonal pass and deck on that particular site is paid for by your relative, and even though we don't normally have other trailers setting up on a seasonal site, we bent the rules to accommodate this particular request. Or are you referring to my off-duty maintenance person who resides at the park? He came from time-off to walk you through backing up your trailer so that you could finally get it onto the site. You were having a great deal of trouble getting it parked. He didn't get into your vehicle and park your trailer for you, as for reasons of liability we do not drive other people's vehicles, nor physically set-up their RVs for them. You weren't here long enough to interact with any other team members to the best of my knowledge. After you called and left a message at 9:05 on Sunday morning I did go over to stand on the site and the deck. I didn't have any problems with ants crawling on my legs, but I did see a few running around in the gravel on the parking pad. It is a dry year here so ants do become more numerous in this natural environment. Other people in that section have not expressed concern, but everyone has their own tolerances for nature. As to payments and refunds, you did not pay for your camping, your relatives did. I had already talked with them about this situation and credited their account with the amount they paid on your behalf. I did not call you to tell you that because it wasn't your money or your credit card. I do have a signature from one of them that they received the $20 deposit you had left for the electronic key card on your behalf. They said they would be seeing you and would return it and have confirmed that this was done on Sunday. If your relatives have asked you for the money, or have money from you for the camping and refused to return it to you, that is between you and them. Or maybe they are keeping it to help offset the cost of repairs required to their deck as when you left you apparently forgot that you were towing a trailer and tore off some railings and toppers as well as cracking some of the support structure. But I am sure you know that as you were wedged in pretty good and they had to lever the deck out of the way to get you out of there. I hope your trip home was more enjoyable and that you find experiences more to your liking.
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We spent about 90 minutes in each direction driving to this resort on one of the hottest days of the year (August 23, 2017) for the purpose of enjoying the beach and the park's other amenities for the day. When we arrived, we found a shady picnic table where we enjoyed our lunch
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Response from wrrldgrrlLeslie P, Owner at Eagle Lake RV Resort
Responded 22 Aug 2018
Hi there, I am sorry that I missed responding to your concerns in a more timely manner. I'd like to start by saying thanks for taking the time to make well-considered comments. I see that you also took the time to do some research so that you had an understanding of the issue and I truly appreciate that. Algae comes and goes, some years more than others, and last year we actually only had a couple of days where it was thick. I am sorry you ended up coming on one of those days. It can vary considerably even hour to hour, making it very difficult to maintain an appropriate rating level online, especially on a website, as few staff can access it for making changes in a timely fashion. Interestingly enough, the term "toxic algae" came about on a slow news day a few years ago when Alberta Health Services started to do some collecting and testing for the purposes of developing some base line data for potential future research and problem solving. Many, many lakes in the prairies have this issue, but not all are tested or posted, making it difficult to actually compare conditions on different lakes. Our health inspector has assured us that there have been no fatalities or illnesses caused by the algae, but they do provide the worst case scenarios in their info posters just in case. That doesn't really help though on a hot day when all you want to do is go swimming. As to your other points, we do have some time frames with lots of ducks, geese, and later in the fall, swans, as we are on a minor migratory flyway for birds headed north or south depending on the season. Luckily they are not here long enough, or in high enough concentrations, to spread the bacteria associated with swimmer's itch. The cattle around the lake have been greatly reduced in number over the years so there are fewer accessing the lake for drinking water and fewer deposits of excrement. Best practices for a higher beef yield have shown that cattle drinking from watering systems rather than lakes and dug-outs do gain weight faster, resulting in higher prices and shorter turn around times for ranchers. It takes time, but many ranchers, in general, have opted to provide a more consistent water source. I do not know if my neighbours are planning on some new watering upgrades for their herds. The feedlot on the other side of the lake has been closed for a couple of years now reducing the nutrient load going into the lake. Luckily we only been posted once that I can recall in over a quarter of a century for fecal contamination and that was after a spring of torrential downpours washing a winter's worth of cow poop over frozen ground. Sometimes living on a prairie lake seems fraught with challenge, but then I remind myself that "hey, at least we don't have bears." I am not sure where you came from, but if you are passing through this way again, Strathmore has a fun little water park at Kinsman Park right downtown, it's free and there is an ice-cream store nearby!
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We have been at the cute little campground several times. It is getting quite hard to obtain a site for only one or two nights as there are so many full timers and seasonal there. We had enjoyed camping at this park. The lake is pretty to look at. There are animals for the
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Response from wrrldgrrlLeslie P, Owner at Eagle Lake RV Resort
Responded 22 Aug 2018
Hi there, Thanks for your kind words, I am sorry I missed responding to this earlier. One of the sad parts of going to mainly seasonal, with a few spots for monthly and weekly guests by reservation, is not being able to take care of lovely families like yours. However, for a variety of reasons, the best way forward for the park was with the long-term model. I hope that we get to have you come again when you have a little longer to stay. Cheers, Leslie. :-)
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great little lake, and nice resort , washrooms clean and kept up, very friendly staff, little store for ice cream and things you may have forgotten. overall very nice atmosphere, and friendly people. was nice that it is pet friendly as we had the pooch
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Response from wrrldgrrlLeslie P, Owner at Eagle Lake RV Resort
Responded 7 Aug 2017
Hi there, thanks so much for your kind words, we appreciate it! I will pass your comments on to the team, they work hard so it always makes it worthwhile for them knowing that folks notice. :-)
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We enjoyed our stay at Eagle Lake Resort...the children really enjoyed the freedom to explore, play at the playgrounds and interacting with the animals. All the staff were friendly and helpful. The campground is well maintained.
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Review collected in partnership with this hotel
Response from wrrldgrrlLeslie P, Owner at Eagle Lake RV Resort
Responded 8 Sep 2016
Hello Sue, Thank you for taking the time to say how much you enjoy the park. You are right about us being a family place. We spent a few of our first years (back in the early 90'S) getting the party campers moved out and quiet campers moved in. We are glad you like it that way. I hope we get to see you and your gang again next year! :-)
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Can kids swim in the lake?
Hi there, thanks for waiting, this notification just popped up. Eagle Lake is a typical Albertan lake so shallow, sandy-bottomed and warms up quickly. Because it is so shallow it is more of a wading lake. Algae comes and goes. We had a lot in July, then it died off for a good portion of August. Today of course, now that you are asking, there is some of the regular green stuff that has blown into our wee bay. So some people still use it, some don't. There is a small sandy beach area. You will see some piles of lake weed that our staff is hauling away after our 2 days of HUGE wind! Not to worry though, there are 3 playgrounds, farm animals, Saturday night hayrides and various recreation areas. All activities except for the mini-golf (and ball and horseshoe rentals) are included in the price. I hope this helps. There is a lot of information on our website too. Be sure to check out both the Activity and the Events pages. Events are also no-charge. We look forward to seeing you soon! :-)
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"This is definitely a family campground. Would not recommend if you are looking for a place to party with loud music."
"Stay away. "
"Need to repair showers"
"Sites with trees, closer to the west side (lake) are nicer."
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