We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We went out of our way for the waterslide- it delivered good fun for the kids.There are not many hotels in Edmonton with slides. Good to know information-This hotel has a loud train that passes by. Breakfast includes a Pancake machine, breakfast staff was efficient,...More
Response from Guest S, Guest Relations Manager at Holiday Inn Express Edmonton International AirportResponded 2 weeks ago
Dear Valued Guest,
Thank you for sharing your review with us and we are glad that you and your family enjoyed our water slide and appreciate your positive comments regarding our breakfast and breakfast staff. At the same time it is unfortunate to hear that...More
I fly into Edmonton quite often to visit family, and when I am flying out, I always seem to have early morning flights. So, I always book a room at the Holiday Inn Express. The rooms are great, the people who work the counter are...More
Thank Bonnie F
Response from Guest Service R, Guest Services at Holiday Inn Express Edmonton International AirportResponded 15 December 2017
Thank you for taking the time to review our property. We want to thank you for always choosing our property every time you fly back home and for also being a loyal IHG member. Our staff enjoys rewarding our IHG members with upgrades, and im...More
With so many affordable options in the immediate area, I wish we had chosen a different hotel.
Here's what's good about the HIE in Nisku:
The room is clean, modern and spacious. The bed is very comfortable (even the pillows). The staff was typically friendly,...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton International AirportResponded 2 weeks ago
Thank you for your stay and for taking the time to leave us feedback. I am glad you found the room received clean and the bed comfortable. I want for your stays with us to be pleasant and I am sorry you found...More
Stayed for two days the first week of March while in Edmonton on business. Upon check in the room smelled strongly of cleaning chemicals, however there was a wad of used tissue on the floor near the bed that looked like it had dried body...More
Thank Nicole C
Response from Guest S, General Manager at Holiday Inn Express Edmonton International AirportResponded 4 weeks ago
First, I would like to apologies for the Cleanliness issues with your room. While I wish, you had better experience with us, it is our guest feedback that we learn from and use to improve. Your comments have been shared with our Housekeeping department.
We stayed at this hotel before flying out of EIA. I picked this hotel because of the pool, so my kids could enjoy the waterslide. Unfortunately it was closed. I was very disapointed because of this. Although we were able to use the pool at...More
Thank Ryan H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton International AirportResponded 17 February 2018
Hello Ryan H,
I'm happy that our location worked for your travel needs. However, I am disheartened to learn that the pool was not available for your kid's use during your visit. On behalf of the hotel, please accept our sincerest apologies for any inconvenience...More
Response from starview2013 | Reviewed this property |
You can either call the hotel front desk at 780-979-0839 or use the courtesy phone by door number 9. You then proceed out door 9 to the shuttle stop. The shuttle does service other hotels but will announce HI Express since... More
You can either call the hotel front desk at 780-979-0839 or use the courtesy phone by door number 9. You then proceed out door 9 to the shuttle stop. The shuttle does service other hotels but will announce HI Express since the hotel would advise that there was a pickup.