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Heartwood Inn and Spa

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Heartwood Inn and Spa
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328 Reviews from our TripAdvisor Community

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Showing 326: English reviews
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Reviewed 1 week ago

Zeke was incredibly helpful in terms of his recommendations of where to eat and what to see. We were impressed with the cabin and just how much thought that went into the layout. They even included a nightlight for the bathroom. The decor was bright and cozy. The tub was incredible. All in all if you are looking to go...

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Helpful?
Thank Errin W
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Wow 5 stars! Thank you for your kind review. Drumheller is such a fun place to visit and with Canada's 150th this year there will be tons to do. Hope to see you back here soon. Patrice Wolf mgr.

Reviewed 2 weeks ago via mobile

We traveled to Edmonton, AB to visit family and drove through to Kelowna, BC... beyond that we didn't really have a plan. Arriving in Drumheller we saw the Heartwood Inn & Spa right away and it was just what we needed. Such a wonderful family greeted us and made us feel welcomed. The Inn was beautiful and our room was...

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Thank Lisa B
Reviewed 3 weeks ago via mobile

My boyfriend and I stayed in the honeymoon cottage recently during a trip to Drumheller and loved it! The room was cute and cozy and the jacuzzi tub was a dream. Felt like coming home after a long day of sightseeing. Would definitely recommend this location to friends. Thank you so much for the experience!!

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Helpful?
Thank Karina M
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for taking the time to write such a nice review. We'll be having lots of specials this fall to celebrate Canada's 150th. Hope to see you again soon. Cheers Patrice Wolf mgr

Stony Plain, Canada
Reviewed 4 weeks ago via mobile

A wonderful weekend getaway at the Heartwood Inn and Spa. We had a relaxation package. The spa therapist, Zoe, was amazing. We had massages and pedicures. Our room was clean and cozy. The breakfasts were delicious. We felt comfortable and welcomed. Sammy, the pug, was also a nice little host. We would definitely come back here again.

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Helpful?
Thank Paulette M
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for the stellar review Paulette! Wow, so kind. We are very grateful to have Zoe she is such an asset to our spa! Sammy says hello. Hope to see you again soon! We will be having Canada's 150 promo's starting in September. Patrice Wolf

Reviewed 21 February 2017 via mobile

Perfect. It's all in the details and every detail was met. I've already made recommendations to other couples. Price was perfect. Owner texted me to let me know when things were ready, when we were going to getting in. Side by side pedicures were great.

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Thank Shafle72
Canmore, Canada
Reviewed 7 January 2017

We bid for a Gift Certificate for one night at a fundraiser and ended up staying three nights. The small house was perfect for us: self-contained with a full kitchen to prepare home-cooked meals, a very comfy sofa to watch movies borrowed (free of charge) from the front desk, a glowing fireplace for atmosphere and great bedding for a good...

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Thank mpchappeland
Saskatoon, Saskatchewan, Canada
Reviewed 21 November 2016

The room was very clean, the person checking us in was pleasant and recommended a couple of places for dinner. We had some issues about the room - the biggest one being the bedding. 100% Polyester sheets and blankets made for a very uncomfortable night - can't believe a "Boutique" hotel wouldn't have proper cotton linens. The bedding made static...

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2Thank visitor953
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for taking the time to give us your opinion of the room and our services. While we live for the 5 star reviews we take the lower reviews as a way to improve ourselves. Let me first thank you for pointing out the room was very clean. that is so appreciated, we are so thankful for our wonderful...

Reviewed 14 November 2016 via mobile

The heartwood inn is a beautiful place to have a romantic get away. This was actually our second trip here. The first time we went there was a little bit of a mix up with our reservation. We did not think this was a common thing and we somehow just managed to fall through the cracks. The managers were so...

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Thank JN1223
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your 4 star review. You were kind enough not to blast us this summer when we messed up your first stay. We pride ourselves on personalized service and really let you down. thank you for giving us another opportunity and we are delighted you enjoyed your stay. We have a lot of fun staging the rooms for...

Edmonton, Canada
Reviewed 24 October 2016

Lovely spot for a honeymoon! Hosts are very gracious and welcoming. Breakfasts with other guests were delightful. Perfect mix of pricey and socializing throughout our stay. We also did the couples pedicure with champagne and enjoyed it immensely. Highly recommend this place for anyone, but especially for couples wanting a mini vacation.

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Helpful?
Thank justellied
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thanks for your 5 star review. So much appreciated! Zeke and I were just discussing the Heartwood as a romantic getaway vs just a bed - for busy travellers. Most of our guests sleep in, have no set schedule, want peace and quiet. So when people just want to grab a room for the night and get on the road...

Reviewed 9 October 2016 via mobile

Came with my girlfriend for a romantic weekend. Nice little cottage in the back. While we were out for dinner the staff drew us a bath and laid out some wine and snacks and lit a slew of candles. Great surprise to me. Really recommend it.

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1Thank Glynn P
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Awesome that you were pleasantly surprised by the romance package. They don't call it the honeymoon cottage for nothing... Hope you'll come again. cheers, Patrice

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more   less 

Additional Information about Heartwood Inn and Spa

Address: 320 Railway Ave E, Drumheller, Alberta T0J 0Y4, Canada
Region: Canada > Alberta > Drumheller
Price Range: RM462 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartwood Inn and Spa 3.5*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Heartwood Inn and Spa staff and other travellers.
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Questions? Get answers from Heartwood Inn and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room in the East Wing - called the Jackie Chan room”
441charlyb, 2 Sep 2016 | Read review
“Honeymoon cottage is private and has a soaker tub.”
jamih269, 2 Aug 2016 | Read review
“Any room other than the lower level, basement rooms”
rodneyr428, 12 Jul 2016 | Read review
“Upper Turret Room is our favorite, but my date loved his room on the main floor.”
philt521, 25 Jun 2016 | Read review
“Ask for a tour of the available rooms, as they all are so unique and charming!”
xraygirl2016, 16 Jun 2016 | Read review
5 of 5