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Heartwood Inn and Spa

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Heartwood Inn and Spa
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322 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Saskatoon, Saskatchewan, Canada
Reviewed 2 weeks ago

The room was very clean, the person checking us in was pleasant and recommended a couple of places for dinner. We had some issues about the room - the biggest one being the bedding. 100% Polyester sheets and blankets made for a very uncomfortable night - can't believe a "Boutique" hotel wouldn't have proper cotton linens. The bedding made static...

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Helpful?
Thank visitor953
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for taking the time to give us your opinion of the room and our services. While we live for the 5 star reviews we take the lower reviews as a way to improve ourselves. Let me first thank you for pointing out the room was very clean. that is so appreciated, we are so thankful for our wonderful...

Reviewed 3 weeks ago via mobile

The heartwood inn is a beautiful place to have a romantic get away. This was actually our second trip here. The first time we went there was a little bit of a mix up with our reservation. We did not think this was a common thing and we somehow just managed to fall through the cracks. The managers were so...

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Helpful?
Thank JN1223
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your 4 star review. You were kind enough not to blast us this summer when we messed up your first stay. We pride ourselves on personalized service and really let you down. thank you for giving us another opportunity and we are delighted you enjoyed your stay. We have a lot of fun staging the rooms for...

Edmonton, Canada
Reviewed 24 October 2016

Lovely spot for a honeymoon! Hosts are very gracious and welcoming. Breakfasts with other guests were delightful. Perfect mix of pricey and socializing throughout our stay. We also did the couples pedicure with champagne and enjoyed it immensely. Highly recommend this place for anyone, but especially for couples wanting a mini vacation.

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Helpful?
Thank justellied
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thanks for your 5 star review. So much appreciated! Zeke and I were just discussing the Heartwood as a romantic getaway vs just a bed - for busy travellers. Most of our guests sleep in, have no set schedule, want peace and quiet. So when people just want to grab a room for the night and get on the road...

Reviewed 9 October 2016 via mobile

Came with my girlfriend for a romantic weekend. Nice little cottage in the back. While we were out for dinner the staff drew us a bath and laid out some wine and snacks and lit a slew of candles. Great surprise to me. Really recommend it.

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Helpful?
1Thank Glynn P
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Awesome that you were pleasantly surprised by the romance package. They don't call it the honeymoon cottage for nothing... Hope you'll come again. cheers, Patrice

Edmonton
Reviewed 26 September 2016 via mobile

We had a wonderful stay at the Heartwood Inn. The room was cozy, but sadly we couldn't enjoy the fireplace because it was too warm. Nice quiet place for a romantic weekend. The jacuzzi/shower in the room was nice, but a bit awkward to shower in the main room like that. It got quite humid after 2 showers in a...

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Helpful?
1Thank Hayley G
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your kind words. It's always good in the summer when the fireplaces can't be used - we have enough cold weather in this country. Thank you for mentioning the humidity after your shower, we are planning to add exhaust fans by the tubs, this should solve that problem. The large Sunday community breakfasts are important fund raisers...

St. Albert, Canada
Reviewed 18 September 2016

Came for a "play and stay" which the proprietor kindly set up for us. A very relaxing weekend with nice chats as we would pass through onto our room. The room is clean and comfortable, although the mini fridge with the Big Rock logo does take away from the beautifully decorated antique feel of the room. If you are planning...

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Helpful?
1Thank Golfgal60
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Wow, first of all I have to say what an honour it is to be reviewed by such a seasoned traveller. Your 5 stars carry so much weight with other travellers I want you to know how much I appreciate them. Now about the big rock fridge. The Old Grouches - a local ma and pa restaurant here in Drumheller...

Elkford, Canada
Reviewed 8 September 2016

I have never ever felt more comfortable that I did with the stay at this beautiful Inn. The owners of this quaint little Inn are the nicest people you will ever meet. Most comfortable bed I've ever slept in, including my own. I would recommend this to a anyone who is visiting Drumheller.

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1Thank teemoulds
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Wow, what you said! Thanks I'm speechless!

Reviewed 7 September 2016

My husband and I really enjoyed our stay. We stayed in the Upper Turret and the room was a great size... very spacious. The king bed was so comfortable! I have never slept so well in a hotel. I have only good things to say about the cleanliness of our room. Everything was spotless. The couple that run the inn...

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1Thank missshaneena
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Yes, I remember getting your room ready for the romantic evening. The sun hits that room at the end of the day, just so beautiful in there. We have removed many of our noisey jetted tubs and replaced with quieter air tubs. This has helped reduce noise at night. We do have some rooms with no 'curfew' for noise -...

Reviewed 4 September 2016 via mobile

The proprietor is very friendly and the room is very nice. I could see coming back here for sure. We stayed 2 days. It is conveniently located close to resteraunts and pubs. The exterior is beautiful and makes you very comfortably

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Helpful?
1Thank Doug W
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for a 5 star review, people do find us a great location, can walk downtown to shop or go for dinner. And thank you for noticing my recently painted exterior - we didn't quite finish this year, but oh, so close.

Edmonton, Canada
Reviewed 2 September 2016

What a lovely lovely place to stay with my 17 year old daughter on our very first ever mother/daughter trip. The room was just lovely and as clean as a room can be. Very warm atmosphere and Patrice and her husband Zeke were a delight! Patrice even gave us side by side pedicures and my toes have only looked and...

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Helpful?
1Thank Charly B
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Ah, I'm blushing. What a nice review. Thank you and I'm glad you enjoyed your pedicures. Come back and see us again soon. Cheers!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more   less 

Additional Information about Heartwood Inn and Spa

Address: 320 North Railway Avenue East, Drumheller, Alberta T0J 0Y4, Canada
Region: Canada > Alberta > Drumheller
Price Range: RM613 - RM631 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartwood Inn and Spa 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Heartwood Inn and Spa staff and other travellers.
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Questions? Get answers from Heartwood Inn and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room in the East Wing - called the Jackie Chan room”
 of 5 bubbles 441charlyb, 2 Sep 2016 | Read review
“Honeymoon cottage is private and has a soaker tub.”
 of 5 bubbles jamih269, 2 Aug 2016 | Read review
“Any room other than the lower level, basement rooms”
 of 5 bubbles rodneyr428, 12 Jul 2016 | Read review
“Upper Turret Room is our favorite, but my date loved his room on the main floor.”
 of 5 bubbles philt521, 25 Jun 2016 | Read review
“Ask for a tour of the available rooms, as they all are so unique and charming!”
 of 5 bubbles xraygirl2016, 16 Jun 2016 | Read review
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