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Heartwood Inn and Spa

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Heartwood Inn and Spa
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Heartwood Inn and Spa
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Showing 322: English reviews
Reviewed 4 September 2016 via mobile

The proprietor is very friendly and the room is very nice. I could see coming back here for sure. We stayed 2 days. It is conveniently located close to resteraunts and pubs. The exterior is beautiful and makes you very comfortably

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Helpful?
1Thank Doug W
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for a 5 star review, people do find us a great location, can walk downtown to shop or go for dinner. And thank you for noticing my recently painted exterior - we didn't quite finish this year, but oh, so close.

Edmonton, Canada
Reviewed 2 September 2016

What a lovely lovely place to stay with my 17 year old daughter on our very first ever mother/daughter trip. The room was just lovely and as clean as a room can be. Very warm atmosphere and Patrice and her husband Zeke were a delight! Patrice even gave us side by side pedicures and my toes have only looked and...

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Helpful?
1Thank Charly B
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Ah, I'm blushing. What a nice review. Thank you and I'm glad you enjoyed your pedicures. Come back and see us again soon. Cheers!

Calgary, Canada
Reviewed 29 August 2016 via mobile

For the money you pay for a room you think it would be actually clean. Cups were dirty, there was still poop smeared on the Inside of the toilet. Staff was fairly friendly, the owners I found to be gruff and lacking personality. Would have been better off the stay at the hoodoo hotel. It also smelled like mold.

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Helpful?
Thank Lilly101Wilson
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Never happened, not a guest from the Heartwood. Planted by dismissed staff member is my guess.

Edmonton, Canada
Reviewed 26 August 2016

I really did love it here. It was quaint, very clean, warm and just beautiful! The staff, a husband and wife team, are just delightful! The rooms were gorgeous & the robes were so soft, i could die in them! The breakfast is waffles, whether you like it or not. And they are delicious! It's a $10 per person option,...

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Helpful?
1Thank StephieMcGee
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Thank you for your review. We have owned the Heartwood for ten years, each year I work to improve rooms, replace carpets, windows etc... How to make a 100 year old historic building completely sound proof. Will let you know if I ever get there... In the meantime, most guests are respectful of their neighbours and try to keep the...

Reviewed 11 August 2016

My mom and I (47 and 23, respectively) stayed here in the Upper East (Jackie Chan) room from July 23 to July 29 and it was a delightful experience. The room was large enough for 2 people to have enough space. The pull out sofa bed was surprisingly comfortable. The storage was ample and the A.C. was great. Zeke was...

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Helpful?
1Thank Celesticles B
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Wow, thank you for such a detailed and informative review. I'm sure others appreciate learning more details of our Inn. The Upper East room, is our most recent renovation and seems like you enjoyed it. We were having housekeeping issues that week so I apologize - the housekeepers in question are no longer employed here. It's frustrating because we try...

Saskatchewan
Reviewed 10 August 2016

We stayed one night in this's beautiful hotel. The hotel was converted from a boarding house into this quaint hotel. The owner is a very friendly accommodating fellow and he shared many interesting stories with us. Had really nice patio areas where you could sit outside and visit. Would definitely stay here again.

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Helpful?
Thank BettySaskatchewan
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

We are so appreciative to receive such a kind review. Thanks and please come and see us again.

Medicine Hat, Canada
Reviewed 2 August 2016

We loved the Heartwood. We found the service to be so personal and felt like we were the only guests at the Inn even though we know it was full. The owner, Zeke, went out of his way to ensure that we were comfortable and knew about all of the many attractions close by. He recommended a restaurant (Sublime) for...

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Helpful?
Thank jamih269
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Wow, I am speechless! What a nice review. It is people like yourselves, and review like this that make all this worthwhile. Why we love our jobs! Patrice Wolf owner

Calgary, Canada
Reviewed 22 July 2016

My husband and I loved staying at this charming Inn. We stayed in the upper turret room and found it to be perfectly comfortable with a king size bed, large jacuzzi tub, and beautiful antique furnishings. The bed was very comfortable with nice soft sheets. We slept well as it was quiet and cool (air conditioner worked well). The Inn...

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Helpful?
Thank marian01
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

We try to be the most charming of the Charming Inns of Alberta who we are proudly associated with. The Upper Turret room is a favourite of guests especially the tall guys who prefer a king bed. We are planning an upgrade of the room and SHHH I can't tell you what it will be like. It's a secret! Perhaps...

Boston, Massachusetts
Reviewed 21 July 2016

We stayed at the Heartwood Inn with another couple for the third time this July. We had two rooms and a lovely living room attached where we could visit with Zeke and have a glass of wine before going to the play in RoseBud. Zeke prepared his amazing breakfast for us. They are constantly renovating and renewing. The grounds and...

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Helpful?
Thank Gwen L
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

Ah, the Main East and Main Turret - they are a great option for 2 couples who want to be able to visit but want their own sleeping space. The fireplace lounge is like a private living room for those rooms since they are the only rooms on the main floor. You are also situated close to the dining room...

Edmonton, Canada
Reviewed 16 July 2016

We stayed 5 nights in the Chancel suite during our Drumheller mini-vacation. Our toddler slept in a crib in the main bedroom so we could have the rest of the place to ourselves in the evenings. The pull-out couch was better than most, and the Murphy bed was quite comfortable. The cottage was stocked with everything we could need (shampoo,...

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Helpful?
Thank docdre78
pzwolfDrumheller, Owner at Heartwood Inn and Spa, responded to this review

The chancel and bungalow are our most popular units for families. they are booked solid all summer long. On the occassion that we are not offering breakfast there is a Freson Bros grocery store just a five min walk, and a few blocks down are 3 restaurants that offer breakfast. I am sorry you weren't aware of them. Typically the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Heartwood Inn and Spa, Drumheller, the heart of the Canadian Badlands; home to the Royal Tyrrell - the finest dinosaur/fossil museum in Canada. Our rooms (some kid and pet-friendly) are luxuriously appointed and all have private en-suite bathrooms. For a romantic getaway imagine double-sized jetted tub, bubble bath, fireplace, chocolates and champagne. The Heartwood has two guest houses for families or groups: the Chancel with three beds, full kitchen, big back yard and bathroom with jetted tub. Our completely equipped Vacation Bungalow (located just across the street from the hotel), has a large yard, off-street parking, firepit and barbeque. Make the Heartwood Inn and Spa your choice for those special occasions - small weddings, anniversary parties, corporate retreats, family reunions, Spa Getaways and more... ... more   less 

Additional Information about Heartwood Inn and Spa

Address: 320 North Railway Avenue East, Drumheller, Alberta T0J 0Y4, Canada
Region: Canada > Alberta > Drumheller
Price Range: RM481 - RM678 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartwood Inn and Spa 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Heartwood Inn and Spa staff and other travellers.
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Questions? Get answers from Heartwood Inn and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our room in the East Wing - called the Jackie Chan room”
 of 5 bubbles 441charlyb, 2 Sep 2016 | Read review
“Honeymoon cottage is private and has a soaker tub.”
 of 5 bubbles jamih269, 2 Aug 2016 | Read review
“Any room other than the lower level, basement rooms”
 of 5 bubbles rodneyr428, 12 Jul 2016 | Read review
“Upper Turret Room is our favorite, but my date loved his room on the main floor.”
 of 5 bubbles philt521, 25 Jun 2016 | Read review
“Ask for a tour of the available rooms, as they all are so unique and charming!”
 of 5 bubbles xraygirl2016, 16 Jun 2016 | Read review
5 of 5