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Super 8 Drumheller

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Super 8 Drumheller
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670 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Calgary, Canada
Reviewed 1 week ago

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Helpful?
Thank debral640
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Calgary, Canada
Reviewed 2 weeks ago

This is my 3rd visit to this hotel in a month (2x previous on business). I think this is an older hotel that has been refurbished and they did a good job. Staff is friendly, beds are comfortable, overall accommodations are great. Continental breakfast is very good as well.

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Helpful?
Thank 38traceyk
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

We are very grateful that you have been loyal to our hotel and our entire team thanks you for staying with us. We certainly look forward to providing you with the same friendly service when you return. Most sincerely, Bonnie W. General Manager

Calgary, Canada
Reviewed 2 weeks ago

Staff not friendly, hotel not accommodating, staff threatened our children several times,staff yelled at us cause we were talking outside of our rooms, four kids hockey teams staying in same hotel and we rude or mean especially the evening staff stomping up and down hallways will not stay again.

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Helpful?
Thank John K
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Thank you for expressing your views of your stay with us. All our team takes pride in providing great accommodations and service for all of our guests. We are sorry that you felt that your stay was not satisfactory. Sincerely, Bonnie W. General Manager

Blackfalds
Reviewed 3 weeks ago

We stayed here for a hockey tournament and they wouldn't let me use my discount plus they had already raised the prices of the room. The floor wasn't vacuumed and at the base of the head board was disgusting full of hair and other things. Kids got yelled at from the staff for sitting in their rooms watching a movie...

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Helpful?
Thank katielF8421QD
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Thank you for your review and thank you for voicing your concerns regarding your stay with us. We apologize that you feel that your rate was inappropriate but that was the group rate for all the teams staying at the hotel. Our main goal and responsibility is to provide a comfortable stay for all of our guests and after receiving...

Blackfalds, Canada
Reviewed 3 weeks ago

We felt like we were in jail. Could barely walk down the hallway without getting in trouble. The "hall monitor" was hiding in stairwell waiting for us to fail. You should not book a hockey team if you can't deal with kids or put the team on first floor. Telling a child that they better behave or they will not...

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Helpful?
Thank C8886CUlisab
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Thank you you voicing your concerns regarding your stay with us.We do provide exceptional customer service to all our guest including hockey teams ad having a monitor or a team member throughout the hotel ensures that comfort for all our guests. All hockey teams are provided with the same rate during these events. We are sorry that you feel that...

Sherwood Park, Canada
Reviewed 3 weeks ago

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Helpful?
Thank Kelly S
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Calgary, Canada
Reviewed 3 weeks ago

I experienced real customer service that I haven't seen in a while. From check in, to check out, things were great! Bonnie was amazing and even though I screwed up on the booking, she made it all right for us!

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Helpful?
Thank lindasN8822PL
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

It certainly was truly my pleasure to accommodate you with your needs during your stay with us. We also look forward to your return. Thank you once again! Most Sincerely, Bonnie W. General Manager

Alberta
Reviewed 3 weeks ago

Our family booked two rooms for a couple of nights so that we could visit the museum. The rooms were spacious and clean. One had a kitchen which was handy for children. The kids enjoyed the pool and water slides, also kept very clean. Breakfast was included and adequate. Would certainly return.

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Helpful?
Thank JRSM1THAlberta
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

What a pleasure to have you and your family stay with us. We certainly appreciate having you as our guests, and we also anticipate your return visit. Most sincerely, Bonnie W. General Manager

Kootenay Rockies, Canada
Reviewed 30 October 2016

We found this Super 8 to be overpriced, unfriendly and 'dated'. Located in Drumheller, this small town in the badlands of Alberta is also home to the amazing Royal Tyrell Museum, showcasing Alberta's rich dinosaur past. Many thousands of tourists make their way to Drumheller every year, and we were no exception. I was disappointed with this Super 8 property,...

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Helpful?
Thank garden-witch
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Thank you for taking the time to write about your concerns in regards to your stay with your pet. We do appreciate your stay with us and we are terribly sorry that you felt offended by our pet policies. We do understand that pets are part of many families but we do have these policies in place for any damage...

Red Deer, Canada
Reviewed 26 October 2016

this was a work trip and the front desk was very friendly and did suggest places to eat and things to do that evening.

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Helpful?
Thank C8836PVbruceh
gmsuper8drumheller, General Manager at Super 8 Drumheller, responded to this review

Thank you for taking the time to write a review of your stay with us. We are pleased that we were able to provide you with the accommodations and service that you deserved. We also look forward to your next visit. Most Sincerely, Bonnie W. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Super 8 Drumheller

Address: 600-680 2 St W | Highway 10 and 2nd Street, Drumheller, Alberta T0J 0Y0, Canada
Region: Canada > Alberta > Drumheller
Price Range: RM386 - RM500 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Drumheller 2*
Number of rooms: 72
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Also Known As:
Super 8 Drumheller Hotel Drumheller
Super 8 Motel Drumheller
Super Eight Drumheller
Drumheller Super Eight
Drumheller Super 8
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Drumheller staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room on the top floor may have been quieter; there was a lot of noise from the people above us.”
 of 5 bubbles JRSM1THAlberta, 13 Nov 2016 | Read review
“go for the bridal suite.”
 of 5 bubbles AxelK415, 16 Oct 2016 | Read review
“If your looking for value, I would recommend it.”
 of 5 bubbles msameeka, 24 Aug 2016 | Read review
“Smokers out the back way. Second level was good.”
 of 5 bubbles 798ilanah, 11 Aug 2016 | Read review
“Book ahead and check every day for the best price, Trivago is great for this!”
 of 5 bubbles courtneyg30, 26 Jul 2016 | Read review
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