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07/05/2017 08/05/2017
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    Heritage Inn Hotel & Convention Centre

    1217 2 St W, Brooks, Alberta T1R 1P7, Canada
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (2)
    Room & Suite (9)
    Dining (2)
    Heritage Inn & Suites
    61 reviews
    #4 of 10 hotels in Brooks
     
    Lakeview Inns & Suites - Brooks
    55 reviews
    #7 of 10 hotels in Brooks
     
    Ramada Brooks
    416 reviews
    #1 of 10 hotels in Brooks
     
    Canalta Brooks
    205 reviews
    #2 of 10 hotels in Brooks
     
    Overview

    • Excellent21%
    • Very good17%
    • Average14%
    • Poor21%
    • Terrible24%
    5 Jul 2016
    “Pretty mediocre and a bit overpriced”
    7 Mar 2017
    “Excellent value”
    Free Wifi
    Free Parking
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
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    Heritage Inn & Suites
    61 reviews
    #4 of 10 hotels in Brooks
     
    Lakeview Inns & Suites - Brooks
    55 reviews
    #7 of 10 hotels in Brooks
     
    Ramada Brooks
    416 reviews
    #1 of 10 hotels in Brooks
     
    Canalta Brooks
    205 reviews
    #2 of 10 hotels in Brooks
     
    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (41)
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    1 - 5 of 41 reviews

    Reviewed 8 March 2017

    I've stayed here before without any complaints. Staff are friendly and helpful. They're doing renovations now, and it's looking great! They support a lot of community events and causes, and have done so for many years. Excellent local business that includes a management team passionate...More

    Thank RyKieImagesEvents
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention Centre

    Dear Guest, Your sincere praise means a lot to our organization, we appreciate the kind words. It is great to know that you have returned to us for your stays in Brooks, and we hope you continue to do so. It will be exciting for...More

    Reviewed 21 February 2017

    The good points - the staff was excellent, especially Kim at the front desk who was very helpful, and the waitress in the restaurant (did not get her name) who was efficient and calm even when our whole team invaded at 6:00 AM for breakfast!...More

    Thank DLLV9
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention Centre

    Dear Guest, Thank you for taking the time to write this review. We are very proud of our fantastic staff and we are pleased to hear that they played a large part in making your stay memorable. We are glad that your team was attended...More

    Reviewed 24 January 2017
    Google Translation

    Une bonne expérience en général, mais il faut noter que l'hotel est en rénovation. Le restaurant/lounge était fermé en soirée...More

    Thank Chantal D
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention Centre
    Google Translation

    Salut Chantal, Nous espérons néanmoins que cela vous aidera dans vos recherches. Nous espérons néanmoins que cela vous aidera dans...More

    Reviewed 31 August 2016

    When booking my hotel from the Internet I did not realize there are two hotels side by side with names very similar. This was the older of the two and though there is signs of renovation the rooms show their age. The staff was friendly...More

    Thank Ktn T
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention Centre

    Dear Guest, I value your business and apologize that you did not enjoy your time with us. I assure you that clean and comfortable rooms are very important to us and I have shared your review with our Housekeeping Manager. It was an excessively wet...More

    Reviewed 3 August 2016 via mobile

    Alot of customer complaints about bugs being in the beds. Alot of rooms were leaking water from the room. Staff were very unprofessional. Bad language continuously from an employer at front desk. We had our children with us.I would NOT recommend staying here! I don't...More

    Thank lsqk33
    Response from HeritageInn_11, Hotel Management at Heritage Inn Hotel & Convention Centre

    Dear Guest, I was very distressed to read your comments on your recent stay. I am looking into what may have transpired to warrant this review. Bad language by our Staff is not acceptable, nor tolerated. The wet weather here in Alberta has brought with...More

    Heritage Inn & Suites
    61 reviews
    #4 of 10 hotels in Brooks
     
    Lakeview Inns & Suites - Brooks
    55 reviews
    #7 of 10 hotels in Brooks
     
    Ramada Brooks
    416 reviews
    #1 of 10 hotels in Brooks
     
    Canalta Brooks
    205 reviews
    #2 of 10 hotels in Brooks
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Laundry Service
    • Banquet Room
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$74 - US$91 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (2)
    Room & Suite (9)
    Dining (2)
    Hotel & Grounds (10)
    Nearby
    Nearby Hotels
    Heritage Inn & Suites
    61 reviews
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    Ramada Brooks
    416 reviews
    .33 km away
     
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    Nearby Attractions
    Brooks Aqueduct
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    7.03 km away
    Dinosaur Provincial Park
    276 reviews
    35.26 km away
    Blackfoot Crossing Historical Park
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    Questions & AnswersAsk a question
    joangChicago_land
    I thought I booked the Heritage Inn & Suites (not this convention center) I am concerned about the many negative comments I am seeing on the internet about noise and such. Also, Can we use the swimming pool next door at the Heritage Inn since the convention center does not list a swimming pool.
    26 May 2016|
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    Room Tips
    "Ask for a quiet room. Before unpacking, test A/C or heat for noise, and if you prefer baths to showers, make..."
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    "Don't book here."
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    "Top floor suites on the west side are quiet, spacious, sunny and offer as good a view as you can expect in..."
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    "We had three rooms and all were clean, but one room did not have a microwave so ask if you need one."
    Read review