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BEST WESTERN Airdrie

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BEST WESTERN Airdrie
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210 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Lethbridge, Canada
Reviewed 2 August 2016

The hotel is always clean and the rooms are comfortable. The hotel staff have always been awesome. The hotel has a motel and hotel section. We have stayed in both and have been equally happy. The hotel is easy to find and close to some fast food and shopping.

Review collected in partnership with Best Western
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Helpful?
Thank Brenda P
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Brenda, We would like to take this opportunity to say thank you for always believing in us and noticing our hard work. We enjoyed having you stay with is consistently. Please have an amazing rest of the year and feel free to come and visit again.

Billings, Montana
Reviewed 29 July 2016

Stayed at the Best Western in Airdrie while I was there visiting for a sporting event that I was participating in. I don't come to expect much from so-called economy hotels, but have to say I was pleasantly surprised with this property. First, and very important to me, was the fact that the bed was one of the most comfortable...

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Helpful?
Thank doc_que
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

I am so thrilled with your review of us. We want to thank you from the bottom of our hearts for you recognizing our hard work and attention to detail. All our staff love what they do and they put the guests needs first. Our motto is to give free smiles all day redeemable at any time!!! We treat this...

Kingston, Canada
Reviewed 26 July 2016

Over our holidays this year we stayed at several Best Estern Hotels and our experiences were positive except for our stay in the Airdrie Best Western. Themrooms are 'tired' and the mattresses need to be upgraded. The elevator needs repair. We had planned to stay two nights but left after the first to stay elsewhere.

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Thank Ike_and_Kathy
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Ike and Kathy, I am so disappointed to hear that you were not happy with our hotel. We appreciate your feedback and we want to let you know that we are going to be doing a complete renovation of the property within the next 18 months and we hope that you will be willing to give us another chance...

lethbridge
Reviewed 25 July 2016 via mobile

Did our Edmonton, Red Deer, Airdrie, Calgary Stampede trip. Had a great stay in every BW we stayed in. Staff was awesome. Rooms were clean and comfortable. Breakfast was good and plentiful. Love staying at Best Westerns. Although an older property, it is well maintained and the room we stayed in was very spacious. Chuckwagons at the Stampede were out...

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Helpful?
Thank nojo_13
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

I am so pleased to hear that the Calgary Stampede was a ton of fun for you. On behalf of all the Best Western Properties you stayed at, I would like to say a huge thank you for the great recognition. Although our hotel is a bit older, I always say that it has character and feels very homely. I...

Reviewed 15 July 2016 via mobile

we've been to alot of hotels and i think this is the worst so far first it is unsafe,elevator door close right away,second the staff was rude,third pancake machine is broken and still on the counter. after a long day at drumheller with our relatives who came over to canada for a short visit we decided to spend the night...

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1Thank katrina f
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Hi Katrina, First on behalf of my team, I would like to apologize for your bad experience at our hotel. We try and lead the industry in superior customer care every time every where. I have spoken to the individuals who you had issues with and they have been retrained on how to deal with situations in a more professional...

Reviewed 15 July 2016

The hotel was comfy and everything but the rooms were fairly small and there wasn't a lot of room to walk around. The hallways were very small. Great location and the staff were okay..... I would recumbent this hotel for one or two nights but no more than that.

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Thank Danica M
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you Danica for your honest opinion. The hotel was built n the 80's so we are working with what we have at the moment. We will be renovating the property over the next 18 months so please visit us again on your next travels. Have an amazing summer!

Edmonton, Canada
Reviewed 7 July 2016 via mobile

This place was perfect distance from Calgary for our visit to the zoo. The staff were all friendly and the breakfast was delicious. The beds were comfy and quiet. The door was slightly hard to close and I felt I was always slamming it but it was a minor issue. Even though there was construction it was a minor issue...

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Helpful?
Thank btheo16
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Thank you for taking the time to give us a wonderful review. My team was thrilled to read it and wish to send you their regards. We apologize for the issues with your room door but we are going to be renovating the entire property next year, so we are looking forward to having your input on how we did....

Keremeos, Canada
Reviewed 28 June 2016

If you want a comfortable quiet sleep a very good breakfast and want to be treated and greeted be a knowledgeable caring staff then this is the place to go. The rooms are getting a bit tired but everything works very well.

Review collected in partnership with Best Western
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Thank Eagle3775144
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

From all of us here at The Bestwestern Airdrie, we want to take the opportunity to say thank you for the wonderful review. We are thrilled that you enjoyed your stay with us a we treat this as our home away from home, so when you walk in you will be treated as such. We want to wish you a...

Reviewed 28 June 2016

We checked in on the 23 of June after 2300 , and we were fortunate to be checked in by a gentleman who had excellent customer service. He went out of his way to ensure we got milk which we needed for our toddler. The room was outdated but clean , and breakfast was excellent. I forgot my handbag in...

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Helpful?
Thank Chido M
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Ms Chiba, We are truly sorry that you had a bad experience at our hotel. We had released the hold on your card but it is up to your credit card company to release the funds back to your account. It depends on the bank but it normally takes 5-7 business days before your bank returns the funds. I have...

Regina, Canada
Reviewed 26 June 2016 via mobile

Staff was very friendly when we arrived at midnight the first night and left before check out the day we left. Room was perfect nice size for the 4 of us. The bathroom was huge. Enjoyed our stay very much. Will recommend to our family and friends and use again! Close to Cross Iron Mills mall. Very clean.

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Helpful?
Thank kristie l
Farah D, General Manager at BEST WESTERN Airdrie, responded to this review

Kristie, Our Bestwestern Airdrie family are sending our thanks to you for the great review. We are happy that you enjoyed your visit here and hopefully we will see you over the summer months. There's always time for shopping, so give us a call to book your next Cross Iron mills Escapade.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Airdrie

Address: 121 Edmonton Trail SE, Airdrie, Alberta T4B 1C2, Canada
Region: Canada > Alberta > Airdrie
Price Range: RM261 - RM518 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airdrie 2.5*
Number of rooms: 60
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Also Known As:
Airdrie Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airdrie staff and other travellers.
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Questions? Get answers from BEST WESTERN Airdrie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a Balcony”
 of 5 bubbles Sweetnyss, 7 Feb 2016 | Read review
“Rooms were in the interior tower. quiet.”
 of 5 bubbles 30rital, 13 Nov 2015 | Read review
“,Ask for room on the 3rd floor to ensure a quiet stay.”
 of 5 bubbles jow188, 10 May 2015 | Read review
“Stay away from this hole in the wall.”
 of 5 bubbles 454vicn, 18 Feb 2015 | Read review
“south facing room i had got pretty hot with the sun.”
 of 5 bubbles 284samc, 9 Dec 2014 | Read review
5 of 5