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The Palazzo Montecasino

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Traveller (430)
Room & Suite (60)
Pool & Beach (29)
Overview
  • Excellent70%
  • Very good21%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“beautiful hotel”(53 reviews)
“bird park”(34 reviews)
“monte casino”(85 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,239)
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Show reviews that mention
All reviewsbeautiful hotelbird parkmonte casinostar hotelrose petalssouth africatop classout of this worldexcellent servicewedding anniversaryexcellent staysouthern sunjohannesburgmontecasinoconciergetuscanyluxury
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1 - 5 of 1,192 reviews
Reviewed yesterday

We booked into the Palazzo for Easter weekend so that we could go to the Test Match at the Wanderers stadium and The Sound of Music at the Teatro. We were met efficiently at the airport and transferred to the hotel, albeit in a car...More

Thank SwaziSue
Reviewed 6 days ago

The staff were very accommodating and courteuos. The accommdation was fitting of a hotel of the stature of the Palazzo. Have to compliment the hotel for their food and service. We really enjoyed our stay.More

Review collected in partnership with Tsogo Sun Hotels
Thank clementerasmus
Response from Julian J, Manager at The Palazzo MontecasinoResponded 2 days ago

Dear clementerasmus, Thank you for taking the time to complete such a wonderful review on the Palazzo Hotel. We are truly humbled by your extremely positive feedback and we are very happy we were able to create a memorable experience for you. We will pass...More

Reviewed 6 days ago

The Palazzo at Montecasino is truly a warm and friendly South African experience. The staff are friendly and efficient. The facility is inviting, relaxing and you feel at home. Unfortunately our rooms were situated next to the highway which caused a lot of noise early...More

Review collected in partnership with Tsogo Sun Hotels
Thank ccra2018
Response from Julian J, Manager at The Palazzo MontecasinoResponded 2 days ago

Dear ccra2018, Thank you for taking the time to complete a review on the Palazzo Hotel. Your feedback is highly appreciated, without this we would not know if our guests left feeling satisfied with their stay. We are happy that the team were able to...More

Reviewed 1 week ago

The hotel is secure, clean and comfortable. The food that we had at breakfast and lunch was somewhere between fair and good. The staff were generally helpful but not overly friendly. The Hotel rooms were a little tired and attention to detail wasn't great -...More

Thank RowneyBirminghamUK
Response from Julian J, Manager at The Palazzo MontecasinoResponded 2 days ago

Dear RowneyBirminghamUK, Thank you for taking the time to complete a review on the Palazzo Hotel. Your feedback is highly appreciated, without this we would not know if our guests left feeling satisfied with their stay. Please accept my sincere apology for the service you...More

Reviewed 1 week ago

Loved staying at this hotel. Rooms are spacious. Beautiful pool area. Dining area great. Tranquil piano music played at breakfast. We did find that the room needs some TLC. Dented dirtbin and broken soap dish.More

Review collected in partnership with Tsogo Sun Hotels
Thank Dominic S
Response from BIlal E, Manager at The Palazzo MontecasinoResponded 1 week ago

Dear Dominic S, Thank you for taking the time to post a review on The Palazzo Hotel. We truly appreciate the feedback you have provided and are truly apologetic for the items that were not up to standard. The team are sure to attend to...More

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Best Value Properties in Fourways, South Africa
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Outdoor pool
Details
Price range
US$289 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$289 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (430)
Room & Suite (60)
Pool & Beach (29)
Dining (20)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Zodumo N
7 January 2018|
AnswerShow all 4 answers
Response from gailg816 | Reviewed this property |
Guest had to make there own party I was not there for this period
1
Vote
CosmosFields
6 March 2017|
Answer
Response from BIlal E | Property representative |
Dear Valued Guest, The pool is not heated at the moment and is dependent on the weather. If the temperature is sunny and above 23 degree Celsius then this facility can be thoroughly enjoyed. Feel free to contact me... More
1
Vote
Phil K
5 March 2017|
AnswerShow all 4 answers
Response from Julian J | Property representative |
Good day Phil K, Thank you for your interest in our hotel, Not in the hotel directly however there is a theatre in Monte casino complex which is part and adjoining to our hotel. Thanks Julian Joubert
0
Votes
Room Tips
"Check carefully the room you are allocated has all cupboard doors including those overhead securely fixed."
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"The area is a centre not a hotel"
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"17 on the ground floor is good. Nice and quite, near pool"
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"If you need rest, recommend your room is away from bird sanctuary"
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