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Hard to believe that Holiday Inn puts their name on this hotel. I've stayed at HI before and this does not match up to expectations. Our first room smelled of smoke a little when we first checked in, after supper the smell was so bad...More
2 Thank Tj A
Response from HI_EX_GAN_GM, Manager at Holiday Inn Express Suites GananoqueResponded 19 February 2016
Thank you for your feedback regarding your recent visit at out hotel and please accept our sincerest apologies. We are under renovations at the moment and the smell you smelt was probably the smell from that and not smoke as we are a completely non...More
The hotel is so clean, the rooms are amazing, and breakfast was fantastic. The meeting room was spacious and comfortable. Casino is very clise, Tim Hortons is very close. We stayed for 2 nights/3 days. Excellent hotel.
What an AMAZING hotel! Literally the cleanest hotel I have ever stayed in. Staff were pleasant and accommodating in every possible way. Great breakfast; well equipped and comfortable meeting room. A great experience all around (especially the jacuzzi tub).
We recently stayed 4 days in Gananoque (end of Jan) and decided to stay at the Holiday Inn Express as we are part of the IHG membership club. With the exception of two minor issues (room classification upon check in and then being moved), we...More
Recently stayed at this location with my wife, it's very clean amazing rooms the pool area was very nice, breakfast was delicious we where a couple of minutes away from the casino and the staff was very friendly and helpful.