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BEST WESTERN PLUS Fernie Mountain Lodge

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#2 of 22 Hotels in Fernie
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Fernie Mountain Lodge
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377 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Cranbrook, Canada
Reviewed 29 December 2016 via mobile

Our bed was hard and sleep was uncomfortable. The room smelled as if it hadnt been used in a long time. We thought to switch rooms but were staying in a suit and didn't want any standard room like they had offered. Also no suits with jaccuzi? Breakfast was good. Pool and hot tub good too.

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Helpful?
Thank sbentt91
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

I am sorry we did not exceed your expectations during your recent stay. We certainly encourage all guests who are not completely satisfied with their room to let us know so we can make every attempt to correct the situation. I hope you will give us a second chance in the future. Shelley L’Estrange General Manager

Lethbridge, Canada
Reviewed 19 November 2016

Clean, comfortable and quiet. Just what I am looking for in a hotel. Friendly and competent staff. Amazing breakfast - best I've had a hotel (that was included). Can't say enough good things about this Best Western.

Review collected in partnership with Best Western
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Thank Don N
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for sharing your five-star experience with us! We strive to provide every guest with a stay that exceeds expectations from check-in to check-out. I’m so pleased you had a chance to sample our delicious complimentary breakfast. Whether your day consists of conference meetings or exploring the great outdoors, it’s the perfect way to start the day off right....

Coaldale, Canada
Reviewed 18 November 2016

The best Business or Pleasure hotel in the area. I have stayed at other hotels in the area and have not been as satisfied. The rooms are clean, the staff are very friendly, the restaurant is sufficient. In conclusion, this is the only business hotel to book in the Elk Valley.

Review collected in partnership with Best Western
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Thank S9023JDmichaelm
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Whether staying in the area for business or leisure, we are great location! We offer many amenities that speak to both groups, including free wifi, complimentary breakfast, onsite dining, an indoor pool and hot tub, and conference facilities! We’re so happy you continue to stay with us time and time again when you’re in the area, and hope to see...

Western part
Reviewed 19 October 2016

We were given a very spacious room with a fireplace. The hotel is well set out with a nice lobby and pleasant atmosphere. The check in and check out staff were pleasant and efficient. This is one of the best Best Westerns I've been in. Certainly a nice choice if you are in the area. There is train noise but...

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Thank guy_traveller
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. When you’re staying in the beautiful mountains, little touches like a fireplace in the room can really set the tone for your vacation in the Rockies – or make your business stay feel a little more like home. It means so much to us to know you not only enjoyed your stay, but consider us...

Edmonton
Reviewed 12 October 2016

We recently stayed the weekend at the B.W in Fernie, B.C. As a frequent user of B.W., we were not disappointed with this B.W. either. The staff were polite, informative and always ready to help with any needs requested upon them. The room was roomy and tidy. Bathroom was clean and well stocked with toiletries. The 2 night stay was...

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Thank Wade S
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! I’m glad you enjoyed your stay with us, particularly as a frequent Best Western customer. Thank you for your recommendation, and we look forward to seeing you again in the future! Shelley L’Estrange General Manager

Hawaii
Reviewed 12 October 2016

We arrived in the afternoon, exhausted after a long flight and drive to Fernie. How nice it was to be cheerfully welcomed by the front desk staff. We were very happy with our stay here. The rooms, elevator and hallway were very clean and the decor updated. It was nice to have a free hot breakfast. The location is walking...

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1Thank HonugirlHawaii
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! We appreciate your recommendation for our property. We have a great location, friendly staff, and wonderful amenities, like free wifi and complimentary breakfast. It makes us a great value for the area, whether you’re staying for business or leisure. I hope you will join us again soon! Shelley L’Estrange General Manager

New Glarus, Wisconsin
Reviewed 2 October 2016

Stopped here while traveling. Good night's rest. The attached sports bar and pizzaeria were good. Our room was clean and quiet. Good beds, a good night's rest. The breakfast was better than most hotel "included" meals.

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Thank OpaSiekert
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! I’m so pleased we exceeded your expectations during your stay. A good night’s rest can make all the difference while traveling, and we work hard to make sure every guest has this experience. I hope you will join us again in the future! Shelley L’Estrange General Manager

Alamo, California
Reviewed 25 September 2016

We stayed at about a dozen Best Westerns during a recent road trip, and this one clearly stood out from the rest. Very nice rooms with beautiful mountain views; great, easy-access location near trails, dog-walk area, coffee shop, and restaurants; very professional check-in staff. While for many hotels, breakfast has become a race to the bottom in terms of sameness...

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1Thank Benthos55
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your five-star review! Your words are so kind, and it means so much to know you had such a pleasant stay with us. We take customer service to heart, and strive to provide every single guest with the kind of warm, accommodating service we would like to receive. I hope you will join us again in the...

Cumbria, United Kingdom
Reviewed 17 September 2016

Very nice location convenient for the town. Pleasant well fitted room but alas my room on the 4th floor had very poor wifi connectivity and a trip to the lobby was required every time I needed to get online.Good breakfast supplied. Pleasant helpful staff.

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3Thank Chris H
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. We are sorry you experienced issues with our complimentary wifi. I appreciate you bringing it to my attention, and invite you to stay with us again in the future. Shelley L’Estrange General Manager

Alberta
Reviewed 16 September 2016 via mobile

Stayed in king room which had loads of space. Bed a little hard but room very clean. Breakfast with eggs & bacon a welcome addition to usual continental breakfast. Check in/out was fast & staff very pleasant. They were also helpful in letting us know where to eat. Will return if we are back this way again.

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1Thank Look4-2
FernieMountainGM, General Manager at BEST WESTERN PLUS Fernie Mountain Lodge, responded to this review

Thank you for your review. I am pleased you had such a lovely stay with us. From check-in to check-out, we strive to offer all of our guests all the comforts of home, including free wifi and complimentary breakfast, paired with exemplary customer service at all times. We look forward to your next stay with us! Shelley L’Estrange General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Fernie Mountain Lodge

Address: 1622 7th Avenue | PO Box 2680, Fernie, British Columbia V0B 1M0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Fernie
Price Range: RM587 - RM777 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Fernie Mountain Lodge 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Fernie Mountain Hotel Fernie
Fernie Best Western
Hotel Style:
#1 Romantic Hotel in Fernie
#1 Family Hotel in Fernie
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Fernie Mountain Lodge staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Fernie Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor room with a fireplace”
 of 5 bubbles mssylvia04, 9 Feb 2017 | Read review
“Ask for a room on a higher floor with a 3 sisters view!”
 of 5 bubbles TOtravlr, 8 Jan 2017 | Read review
“Higher floors have better mountain views”
 of 5 bubbles Benthos55, 24 Sep 2016 | Read review
“See note on wifi.”
 of 5 bubbles 20ChrisH, 17 Sep 2016 | Read review
“Check sheets before you unpack.”
  • Dirty sheets
 of 5 bubbles Anon_Contributor, 8 Sep 2016 | Read review
5 of 5