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Emerald Lake Lodge

Hotwire.comUS$257*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$284*
US$257*
Great Deal
US$266*
US$284*
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Emerald Lake Lodge
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1,675 Reviews from our TripAdvisor Community

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Showing 1,583: English reviews
Saint John, Canada
Reviewed 2 weeks ago

So happy with our stay. So nice to turn off from the outside world with no tv or internet in the rooms. The staff were beyond sweet to us and were more than happy to offer help or service at any moment.

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Helpful?
Thank Nikkxox
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We are happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of the Canadian Rockies. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback Kind regards, The...

Edmonton, Canada
Reviewed 2 weeks ago

Service was lacking in all areas, and prices were high - even for tourist trap standards. No wifi except in main lodge, no TV, no cell service. Remote, if that's what you're looking for - but in that case, I'd recommend saving yourself a few hundred dollars and camping in the woods nearby.

Review collected in partnership with this hotel
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Helpful?
Thank KailieJ
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We sincerely apologize that your stay did not fully live up to your expectations, but appreciate you taking the time to share your feedback with us. As you may know, Emerald Lake Lodge is a rustic property, and the age of the lodge does come with...

Reviewed 2 weeks ago

I found that for the amount that you pay for a room, staying here was not worth it. The service in the lounge was horrible and the rooms need to be upgraded. With some work, this could be a beautiful place to stay.

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Helpful?
Thank Soceyr
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave a review on Emerald Lake Lodge. The service standards you received in our lounge are not the standards of CRMR or Emerald Lake Lodge so this will be addressed. There are plans for improvements and upgrades around the lodge , so we hope we will have the opportunity to welcome you back....

Lunenburg, Canada
Reviewed 3 weeks ago

I really wanted to like this place. The location is lovely. The food was really good. The service was perfunctory at best. I was largely ignored in the restaurant except for food delivery. We asked for kindling twice and never got it. When I finally asked at the desk, the girl was pretty snippy. Room service would be nice too....

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Helpful?
Thank RosieandLily
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We do appologize that your expectations were not met.This will be addressed with the teams to ensure this rectified for our future guest. Thank you again for your feedback. Kind Regards, Guest Relations Team

Kelowna, Canada
Reviewed 3 weeks ago

I want to give this place the benefit of the doubt and I'm sure I will return at some point, but the resort is definitely trading on its location. The location is perfect, the facilities are great and the idea of cozy cabins in the wooded mountains by a lake with in room fireplaces is spot on. The election however...

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Helpful?
1Thank Chris B
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald LakeLodge. We do appologize that your stay did not meet all your standards and expectations and I can ensure you that these are not the standards of the lodge or CRMR. These service errors will be discussed with the necessary departments to ensure that on your next visit...

Redwood Meadows
Reviewed 3 weeks ago

The fireplace in the rooms is great and so is the location. The lodge and rooms are in desperate need of updating. The customer service was less than average. Beautiful location and a beautiful lodge.

Review collected in partnership with this hotel
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Helpful?
Thank 687dustinl
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you your review on Emerald Lake Lodge. We are glad to see you were able to relax by the fire in your room and the beautiful scenery Emerald Lake has to offer.Follow-up will be given to the front desk to ensure customer service levels are exceeding are guest expectations so that all guest have an enjoyable stay. Thank you...

Sandpoint, Idaho
Reviewed 3 weeks ago

Beautiful area. Would be hard to get to restaurant and facilities if unable to do stairs. It need showed a proper picture on line of the cabins and walking that was need to get around. Would go back if we could again have cabin "1. Nice to have the

Review collected in partnership with this hotel
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Helpful?
Thank Ann C
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We are happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of the Canadian Rockies. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback Kind regards, The...

Calgary, Canada
Reviewed 3 weeks ago

Absolutely beautiful, we enjoyed every minute of it. Food and staff were amazing. An absolute must is a walk around the lake while you are there. The scenery is breathtaking, the hike is very easy. The hot tub was clean and well taken care of.

Review collected in partnership with this hotel
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Helpful?
Thank charliehunter
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We are happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of the Canadian Rockies. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback Kind regards, The...

Reviewed 3 weeks ago via mobile

Outstanding location, the rooms views are amazing. Unique hotel! Love the balcony and the fireplace! Do your self a favor and go see the sunrise at the trail in front of the hotel! The rooms are a bit outdated(cold wind was entering at my room through the old door room, the nice guy in the front desk moved us to...

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Helpful?
Thank Fernando Z
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We are happy to hear that you enjoyed a peaceful getaway to the lodge and enjoyed being in the heart of the Canadian Rockies. We hope to have the pleasure of welcoming you back in the future. Thank you again for your feedback Kind regards, The...

Brighton, United Kingdom
Reviewed 3 weeks ago via mobile

Our journey did not start well when we were contacted by our travel company a week before our anticipated arrival to say that our 3 night stay booked over 6 months in advance had been reduced to 2 nights with our first night being 'upgraded' to a night in another hotel. An upgrade is only something if you want it...

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Helpful?
Thank Sarah C
Tyler C, Guest Relations Manager at Emerald Lake Lodge, responded to this review

Thank you for taking the time to leave your review on Emerald Lake Lodge. We do apologize that your stay did not meet all your expectations and you encountered issues during the check-in process. This will be reviewed with our front desk team to ensure that all guest receive a positive first impression of the lodge. Again we would like...

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Emerald One Queen Bedroom Suite (52)
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Emerald Open Studio Suite (51)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff

Additional Information about Emerald Lake Lodge

Address: Emerald Lake Road | Yoho National Park, Field, Yoho National Park, British Columbia V0A 1G0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Yoho National Park > Field
Price Range: RM627 - RM1,831 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Emerald Lake Lodge 3.5*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Cancelon, Priceline, Hotels.com, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Emerald Lake Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Emerald Lake Hotel Field
Emerald Lake Lodge Canada/Field
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Lake Lodge staff and other travellers.
13 questions
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Questions? Get answers from Emerald Lake Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For best experience choose a lake view cabin”
CaptainBlair, 7 May 2017 | Read review
“Ask for a lake view”
chrisbD8090SF, 2 May 2017 | Read review
“All the cabins have great views of the lake, note some are closer to the main lodge (and don't have stairs) if this suits you better.”
anitas703, 26 Apr 2017 | Read review
“A room closest to the main lodge is good for when you need to go jump on their wifi!”
  • Porch on suite
I4414FSelizabethr, 28 Mar 2017 | Read review
“Only based on what we encountered”
ifly872, 22 Mar 2017 | Read review
5 of 5
Hotwire.com
US$257* /night
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Booking.comUS$266
CancelonUS$284
PricelineUS$266
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*Disclaimer
Prices are for 1 room, 2 adults
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