We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
There's no denying that this hotel's exterior is not very attractive, it's basically an extension to a multistorey carpark. However, the inside is much nicer. Our room must have been refurbished so recently, it still had a faint smell of paint. The room was a...More
Management response:Responded 13 July 2017
Thank you very much for your comments. We appreciate. Best regards.
Having been recently renovated this hotel is totally up to par with the best there is out there! Fresh modern look, pool and spa, good restaurant (Pacini) clean, great service, beautiful view, easy parking, free internet, little fridg in the room, not expensive, we loved...More
Thank Caroline J
Management response:Responded 2 January 2017
Thank you very much for your good comments. It is really appreciated.
This hotel is central to the town of Alma. It is presently going through a renovation phase and the contractors are busy by 8am. The renos, I'm told by local residents, were due and I have to say that the showers in the renovated rooms...More
Thank Rick S
Management response:Responded 7 December 2016
Thank you for your comments. Rénovations end February 2017. Our new rooms are beautiful. Best regards.
-The extraction ventilator of Wachroom is not operate. Imagine a room wiht 4 persons taking shower and going at toilet.
-No ventilation for general room. The breathing is unconfortable and air polluted.
-We get soon wake up (6 am) by the service chariot makin full...More
Thank Jessy N
Management response:Responded 31 October 2016
Hello, the ventilation system is functional at all times in the room. We apologize for any inconvenience during your stay at our hotel. Hoping that your futur visit will be enjoyable.
I hesitated before booking the hotel as it is a very ugly building from the photos (and indeed in real life). However, it is very comfortable, clean and modern inside and I am glad we did choose it. We stayed for 3 nights and had...More
Management response:Responded 3 October 2016
Thank you for all the good comments. We welcome very often groups and they love the comfort and services offered at our hotel. We are happy you enjoyed your stay with us. Looking forward to welcoming you soon. Best regards.
US$118 - US$151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
TripAdvisor is proud to partner with Travelocity, Hotels.com, Priceline, Booking.com, Expedia, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, Evoline ltd and HotelQuickly so you can book your Hotel Universel Alma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.