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Checked into the hotel very late and had asked for a quieter room on my reservation. Arrived after a delayed flight around 1am and were quickly checked in and got our room keys. We had a very quiet room and an amazing view of the...More
Thank Cory M
Response from Pickypetes, General Manager at Holiday Inn Express & Suites SurreyResponded 4 days ago
We couldn't ask for a more complete and wonderful review! Thank you very much for taking the time to share your experience, for the great score and the detailed flattering description, it is sincerely appreciated. It is a real pleasure to read that you enjoyed...More
Stayed here with a group and had the best experience. The staff was so warm and accommodating and went over and above with each request. The housekeeping staff was attentive and personable. The breakfast staff worked tirelessly to ensure the options were available and tasty...More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 18 April 2017
As the GM, your review is incredibly heartwarming to read. Having a guest recognize and comment that the staff are happy and welcoming is the best compliment to receive, more important than any revenue figure. Thank you very much for taking the time to share...More
Only stayed for 1 night. Large quiet room at rear of hotel. Bed very comfortable. 5 mins drive from various restaurants/shopping centre. Breakfast plenty of choice, not sure about the paper plates/plastic cutlery but can see why they use it for a quick self service...More
Thank Jennifer S
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 2 weeks ago
Thank you for sharing your experience, your great score and kind words!
You may be pleased to learn that, after much discussion and debate, it has been decided to offer the option of real plates and cutlery again. You are correct, this is one of...More
We stayed here with my sons baseball team and were very happy with everything. They even let us use the breakfast room for a team dinner! The breakfast in the morning was great as well. I would definitely stay here again...especially with a sports team.More
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 3 weeks ago
Our goal is to be your home away from home whether you are traveling solo, with a family, or with a group, we are thrilled we were able to provide a great stay for you and the team! Thank you for taking the time to...More
I travelled to Surrey for work. I requested a room away from elevator and quiet area - my request was honoured. I stayed in room 334 which was at the backside of the hotel away from traffic. Looked on to a green space. it was...More
Thank Kendall M
Response from Cheryl_N_GM, General Manager at Holiday Inn Express & Suites SurreyResponded 4 weeks ago
Thank you for taking the time to share your experience and for your kind words regarding our staff, we are very proud of our team. It does appear that we did miss a few things however, like sharing the map of the nearby restaurants. We...More
US$140 - US$202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Family Hotel in Surrey
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
Number of rooms
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Also Known As
Holiday Inn Express & Suites Surrey Hotel Surrey ,