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Holiday Inn Express & Suites Surrey

Expedia.comUS$113*
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#6 of 19 Hotels in Surrey
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$157*
US$113*
US$157*
US$113*
US$157*
US$113*
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Holiday Inn Express & Suites Surrey
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230 Reviews from our TripAdvisor Community

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Showing 225: English reviews
Vancouver, Canada
Reviewed 2 March 2015

I have stayed at this location several times while on business in the area. While HIE is a more basic hotel offering, this location has consistently clean and comfortable rooms. The staff really sets themselves apart, very friendly and always ready to offer suggestions or directions for the local area.

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Helpful?
Thank scbcme
vernon
Reviewed 12 February 2015

I read some of the reviews and was surprised i found this hotel excellent traveled business but also had daughter baby and elder mother front desk was personable extremely helpful and i enjoyed my stay clean rooms and very nice breakfast i travel alot and was surprised at the variety of breakfast items i would stay here again. I would...

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Helpful?
Thank okibVernon
Surrey, Canada
Reviewed 6 February 2015

The Holiday Inn is just a small step up compared to the Coast Surrey Guildford Hotel across the street - their breakfast is better than the other hotel is offering. It's also more expensive. For the rest ... what can I say. Same flat screen tv, same small fridge, same small coffee maker, same not-really-drinkable-coffee in your room. The room...

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Helpful?
Thank Ioana_D_Canada
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I don't think any business wishes to be considered "just" a business, it appears by your experience more effort is needed to impress. We appreciate you sharing your thoughts and experience and thank you for taking the time to do so, your review will provide inspiration to go that extra mile in order to earn a better than average review....

Wilmington, Delaware
Reviewed 20 January 2015 via mobile

This property is conveniently located off a major route. However, the route has a toll bridge, so it is cheaper to select a less direct route to get to surrounding areas like Vancouver. The staff are generally not very helpful, other than the female there during the evening. The guys there during the day are not forthcoming with extra supplies...

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Helpful?
Thank Courtney M
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

I honestly am in shock, "friendly and helpful" are two of the top comments I get from our guests regarding our staff. I am so very sorry that your experience was in such contrast to the normal great service our guests have come to appreciate and expect! Please know that this will be thoroughly researched as I cannot imagine what...

Edmonton, Canada
Reviewed 9 January 2015

We were down on the coast to celebrate with family. We found this hotel centrally located between all the places we had to go. It is also very close to the Guilford Mall and several restuarants. It is located right off the hwy 1. Easy to get all over the cities. Surrey, Langley, Delta, New West, Vancouver or the island...

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Helpful?
Thank Michelle60_11
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

Your kind words truly made us all smile, thank you so very much for the 5/5 rating and sharing your great review! This was the best way to kick off 2015 and inspires all of us further to strive to always deserve this heart-warming commendation. We hope to see you again very soon! Cheryl N General Manager

Toronto, Canada
Reviewed 9 January 2015

We stayed at this property for 6 days/nights over the Christmas Holidays. We were greeted at check-in by a very pleasant and accommodating front desk manager who ensure we had the best possible room selection. Every staff member we encountered was equally pleasant. We were treated to a small gift bag at our door Christmas morning with a card, chocolates...

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Helpful?
Thank WorldTravelerJL18
Reviewed 21 December 2014

We stayed here for 4 nights to use as a base for exploring Vancouver. The hotel served its purpose for that although you would not contemplate staying here without a vehicle. That being said, the extensive Guildford Town Centre is a short drive up the road and the freeway to Vancouver and other parts is just a couple of minutes...

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Helpful?
Thank Kitinho
Cheryl_N_GM, General Manager at Holiday Inn Express & Suites Surrey, responded to this review

While a note may not have been sent home, we appreciate you taking the time to write here on Tripadvisor. It is important to us that our guests share their experience, and we thank you. It is great to read that you appreciated the central, convenient location we are in from which to explore all the Lower Mainland has to...

Toronto, Canada
Reviewed 11 November 2014

Excellent staff & customer service. Good location but as I think some reviewers commented, getting out of this hotel and making a left is quite the danger - be careful and be warned it could be lengthy. Located close to highways and also big shopping centre. Comfortable beds and clean room. In another year though I can see an update...

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Helpful?
Thank Spencertraveller
Brisbane, Australia
Reviewed 4 November 2014

We picked up a hire car from Vancouver airport in the evening and just wanted to get a few miles under our belt so we'd be near the highway to head off on our trip through the Rockies the next morning and not have to contend with rush hour traffic in the city. This hotel was a stone's throw from...

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Helpful?
Thank Denise E
Youngsville, Louisiana
Reviewed 30 October 2014

We enjoyed our stay here. The room was clean and the beds were comfortable. They served a nice breakfast and staff was very friendly and helpful. It is very close to a main north-south highway. Would recommend this hotel.

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Helpful?
Thank connieretired

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more   less 

Additional Information about Holiday Inn Express & Suites Surrey

Address: 15808 | 104th Ave, Surrey, British Columbia V4N 5L2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: RM480 - RM685 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Surrey 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Express And Suites Surrey
Holiday Inn Express Surrey
Holiday Inn Surrey
Hotel Style:
#3 Family Hotel in Surrey
#4 Romantic Hotel in Surrey
#6 Business Hotel in Surrey
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back - quiet, and nice wooded outlook”
IMUK, 5 Jul 2016 | Read review
“stay away, the four points across the street was great I'm told”
stevesZ2990MG, 5 Jul 2016 | Read review
“ask for a room on top floor if possible, or at least facing away from street.”
lulubelle45, 30 Sep 2015 | Read review
“Use your GPS.”
SURFERDON, 20 Sep 2015 | Read review
“You might ask the person at the desk.”
G7373KOmaryl, 17 Aug 2015 | Read review
5 of 5
Expedia.com
US$113* /night
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Hotels.comUS$113
Hotwire.comUS$113
HotelQuicklyUS$157
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*Disclaimer
Prices are for 1 room, 2 adults
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