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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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75 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Vancouver, Canada
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

older hotel that is completely redone rooms are great as is the staff. check in was great and very accommodating, restaurant was slow but food was worth the wait, value for the dollar ,we will stay again

Helpful?
Thank waytowayne
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback and than you for staying with us. Have a great day !!! Julia Barreiros More 

White Rock, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My girlfriend and i checked in for one nights. The beds were so comfortable and the staff was so friendly we stayed for 3 nights. great location in Surrey- close to shopping mall, restaurants and movie theater. 100% happy with our stay

Helpful?
Thank Jlene_12
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We hope to see you again soon, Julia More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 October 2016 via mobile

We recently held business meetings at this hotel. The food was good as was the service. The hotel was clean and the staff friendly. The downside to this hotel was my room and bed. The bed was like sleeping on a rock. I woke up very sore and tired from not being able to sleep. I might have had a... More 

Helpful?
1 Thank DAN B
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for giving us your feedback. My sincere apologies for any inconvenience you may have experienced during your stay. Have a wonderful day !! Julia More 

Chicago, Illinois
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 October 2016

Excellent stay, probably in my top five hotel stays. Why? 1) Gracious friendly staff from check in registration to housekeeping. ) A very clean, quiet and modern room and lobby area. 3) The facility is next to a wooded lot yet a 15 minute walk to Guildford shopping complex. 4) Complimentary wifi was excellent. I do not care for large... More 

Helpful?
Thank VicMG
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We do appreciate your feedback and will share it with our staff. Have a great day !!! Julia More 

Vancouver
Level Contributor
51 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 24 October 2016

Had family coming into town and stayed here. Overall not impressed, dingy and dark, feels quite dates. Furniture in need of an upgrade. Had booked two nights into their largest suite. Upon checking in our room was a pigsty and was not made up. Rather disappointing after getting in close to midnight. No housekeeping and our original class of booking... More 

Helpful?
Thank YVR_orange
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback. We sincerely apologize for any inconvenience you may have experience during your stay. Have a great day !!! Julia More 

Bothell, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

Positives: Hotel front desk staff is friendly, welcoming and helpful. Great to see a recycling program in place at the hotel. Negatives: Can't say much for the rest of the staff. 1. Location: Check out the attached photo--this unsightly decrepit/construction site is what's next door to the hotel. Unfortunately, it's not very welcoming and seemed to give impression of hotel... More 

Helpful?
Thank Jackie S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments and for taking the time to give us your feedback. Fortunately the construction site is only temporary , however it is unsightly. Please accept my sincere apologies for any inconvenience. Have a great day!!! Thank you ! Julia More 

Delta, British Columbia, Canada
Level Contributor
207 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 15 October 2016

This is a charming place that is well appointed. Close yet away from the main road. No road noise. Place is ckean and well appointed. Could do a with some extra lighting especially on the desk that is tucked away in one corner. A small kitchen and microwave are helpful. Car is a must as very places are walking distance... More 

Helpful?
Thank Hari A
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your feedback, we are so glad you enjoyed your stay. We hope to see you again soon. Sincerely, Julia Barreiros More 

Winnipeg
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016 via mobile

It's tucked away from the busy guildford area. About 1.5 km away from shopping and restaurants. Quiet and clean. Citrus bar restaurant was ok had soup and chicken ceasar salad. Moderately priced. Staff very friendly.

Helpful?
Thank Paul S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback. Have a great day !!! Julia More 

Calgary, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 September 2016

Booked this so we could catch an morning ferry to Sydney. About 20 minutes to the terminal with no traffic issues, and very easy directions from the hotel. Quite,clean and like new, but was fully booked. Short walk to Mall. Friendly staff.

Helpful?
Thank Jay D
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your feedback. We hope to see you again soon Julia Barreiros More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 August 2016 via mobile

Like new facility in quiet location. Easy to find just off freeway. Close to shopping and restaurants. Staff friendly and helpful. Only negative is room door that does not muffle the noise from the hallway. But otherwise definitely a 5 star property.

Helpful?
Thank Derel C
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your kind words, please accept my apologies for the inconvenience the noise may have caused. Julia Barreiros More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: RM342 - RM582 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just ask near thru rear as the front is on a main road”
 of 5 bubbles waytowayne, 15 Nov 2016 | Read review
“..in another hotel!”
 of 5 bubbles jackiesP8830DP, 21 Oct 2016 | Read review
“Don't stay in room 101 - it's right across from the door to the pool and weight room. Very noisy.”
  • Tub & Shower - low pressure
  • Bathroom
  • Bathroom
  • Furniture
  • Beds
 of 5 bubbles TeamPasta, 9 May 2016 | Read review
“Corner rooms are the best.”
 of 5 bubbles mafarooq, 27 Apr 2016 | Read review
“If you are light sleeper, do not accept room 208 - its directly above the treadmill in the gym”
 of 5 bubbles janetw530, 4 Apr 2016 | Read review
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