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Four Points by Sheraton Surrey

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Traveller (23)
Room & Suite (36)
Dining (5)
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Overview
  • Excellent47%
  • Very good29%
  • Average11%
  • Poor7%
  • Terrible6%
Travellers talk about
“citrus bar”(6 reviews)
“front desk”(23 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Surrey
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Surrey
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (106)
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105 results
Traveller rating
47
31
12
8
7
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Time of year
LanguageEnglish
47
31
12
8
7
Show reviews that mention
All reviewscitrus barfront deskseveral phone callsbed and pillowsoutdoor poolbreakfast and dinnerspg memberoff the highwaymini fridgefitness centerbusiness tripnice roomlocation is greataverage hotelclean roomsstay there againlate at night
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1 - 5 of 105 reviews
Reviewed 25 February 2018 via mobile

We stayed for two nights on the weekend back from skiing in Whistler. Four Points offered a good rate since they were remodeling the second floor. We did not hear any construction noise. As a Marriott (owns SPG) Platinum Member, we were provided free breakfast...More

1  Thank MarktheWay
Response from JuliaBarreiros, General Manager at Four Points by Sheraton SurreyResponded 26 February 2018

Hello there, Thank you so much for choosing to stay wit us and for you kind comments. We are delighted you enjoyed your stay and hope to see you again soon. Have a wonderful day !!! Sincerely, Julia Barreiros

Hotel's Favourite
Reviewed 2 June 2017

I was really happy when we got there. Looked and smell newly renovated. Our room was a clean suite with a kitchen area. Bed was comfortable.We had two breakfast passes for the attached restaurant and the food was the standard buffet you expect from a...More

Thank Stan H
Response from JuliaBarreiros, General Manager at Four Points by Sheraton SurreyResponded 2 June 2017

hello there, Thank you so much for choosing to stay with us and for your kind comments, we are delighted you had a great stay and look forward to seeing you again soon. thank you once again ! Julia Barreiros

Reviewed 9 February 2018

We stayed in room 301 on the weekend. This is a suite with a pullout couch in the living area. The couch, when pulled out into the bed formation was buckling in the center making it u-shaped. In the morning, we reported the issue to...More

Thank Blake206595
Response from JuliaBarreiros, General Manager at Four Points by Sheraton SurreyResponded 10 February 2018

Hello there, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Surrey with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience you may have experienced during your recent...More

Reviewed 23 January 2018 via mobile

Stayed here at the last minute. Room was clean, the girls at the front desk were great! Would prefer not to stay on the ground floor next time. There was some construction going on but didn’t affect us at all. Average hotel, nothing too exciting....More

Thank Jenny54321
Response from JuliaBarreiros, General Manager at Four Points by Sheraton SurreyResponded 24 January 2018

Hello there, Thank you so much for taking the time to give us your feedback and your kind words regarding my team. My sincere apologies for any inconvenience you may have experienced. Safe travels ! Sincerely, Julia Barreiros

Reviewed 20 January 2018

It's just OK property, expected better though from Sheraton. It is old building which was under different brand before Starwood bought them out, so you can guess that quality wasn't built according to Starwood's brand at the first place.More

Thank IamFaisal
Response from JuliaBarreiros, General Manager at Four Points by Sheraton SurreyResponded 24 January 2018

hello there, Thank you for taking the time to share your recent experience at the Four Points by Sheraton Surrey with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$113 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (23)
Room & Suite (36)
Dining (5)
Pool & Beach (4)
Questions & Answers
Ask a question
patquest
7 January 2017|
Answer
Response from JuliaBarreiros | Property representative |
Hello there , We are on 158 and the closest sky train is Surrey Central abut 15 minutes bus ride on 104 Hope this helps Have a great day ! Julia
0
Votes
Gabriel W
11 June 2016|
AnswerShow all 2 answers
Response from JuliaBarreiros | Property representative |
Hello Gabriel, We do require a valid credit card and a photo ID . Minimum age is 19 yrs old. We accept some gift cards and cash as a form of payment . However you must provide a valid credit card for a pre-authorization at... More
0
Votes
kayla d
29 February 2016|
AnswerShow all 2 answers
Response from Thazin T | Reviewed this property |
There was no free breakfast service the last time I was there. However, I was not a Spg member so not sure if it was offered members only. Please not that this is not "Sheraton Hotel", this is "Four Points by Sheraton" in... More
0
Votes
Room Tips
"Avoid room 301 if you need a functional sofa bed"
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"Comfortable beds, and friendlier staff."
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"Park in the first available stall and then check in as its a busy place"
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"Top floor back side is away from the busy street."
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