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Four Points by Sheraton Surrey

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Four Points by Sheraton Surrey
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81 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Vancouver
Reviewed 24 October 2016

Had family coming into town and stayed here. Overall not impressed, dingy and dark, feels quite dates. Furniture in need of an upgrade. Had booked two nights into their largest suite. Upon checking in our room was a pigsty and was not made up. Rather disappointing after getting in close to midnight. No housekeeping and our original class of booking...

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Helpful?
Thank YVR_orange
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for taking the time to give us your feedback. We sincerely apologize for any inconvenience you may have experience during your stay. Have a great day !!! Julia

Bothell, Washington
Reviewed 22 October 2016

Positives: Hotel front desk staff is friendly, welcoming and helpful. Great to see a recycling program in place at the hotel. Negatives: Can't say much for the rest of the staff. 1. Location: Check out the attached photo--this unsightly decrepit/construction site is what's next door to the hotel. Unfortunately, it's not very welcoming and seemed to give impression of hotel...

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Helpful?
Thank Jackie S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments and for taking the time to give us your feedback. Fortunately the construction site is only temporary , however it is unsightly. Please accept my sincere apologies for any inconvenience. Have a great day!!! Thank you ! Julia

Delta, British Columbia, Canada
Reviewed 15 October 2016

This is a charming place that is well appointed. Close yet away from the main road. No road noise. Place is ckean and well appointed. Could do a with some extra lighting especially on the desk that is tucked away in one corner. A small kitchen and microwave are helpful. Car is a must as very places are walking distance...

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Helpful?
Thank Hari A
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your feedback, we are so glad you enjoyed your stay. We hope to see you again soon. Sincerely, Julia Barreiros

Winnipeg
Reviewed 21 September 2016 via mobile

It's tucked away from the busy guildford area. About 1.5 km away from shopping and restaurants. Quiet and clean. Citrus bar restaurant was ok had soup and chicken ceasar salad. Moderately priced. Staff very friendly.

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Helpful?
Thank Paul S
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We appreciate your feedback. Have a great day !!! Julia

Calgary, Canada
Reviewed 1 September 2016

Booked this so we could catch an morning ferry to Sydney. About 20 minutes to the terminal with no traffic issues, and very easy directions from the hotel. Quite,clean and like new, but was fully booked. Short walk to Mall. Friendly staff.

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Helpful?
Thank Jay D
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your feedback. We hope to see you again soon Julia Barreiros

San Antonio
Reviewed 29 August 2016 via mobile

Like new facility in quiet location. Easy to find just off freeway. Close to shopping and restaurants. Staff friendly and helpful. Only negative is room door that does not muffle the noise from the hallway. But otherwise definitely a 5 star property.

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Thank Derel C
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for your kind words, please accept my apologies for the inconvenience the noise may have caused. Julia Barreiros

San Jose, CA
Reviewed 23 August 2016

We booked this hotel through hotwire.com. The price is very reasonable, and the hotel is very good. It is super clean, and the service is way better than most 3 star hotels. The only down side of this hotel is the road construction in front of it and the lack of direction. We missed the turn and had to drive...

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Helpful?
Thank VIPofHotels
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Thank you so much for taking the time to give us your feedback.

Victoira, British Columbia
Reviewed 8 August 2016

We had a great stay, the hotel was nice and clean. We had a nice room with 2 beds it was perfect for our family stay 3 adults, 1 child. We got to use the pool, it was later and it's not heated but the hot tub is a really nice temp. The front desk people were very friendly. We...

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Helpful?
Thank Nica1111
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Hello there, Thank you so much for your kind comments. We look forward to seeing you again! Julia Barreiros

McKenzie Bridge, Oregon
Reviewed 3 August 2016

The Four points suited my needs well as it is located close to transportation. Nice gym and pool, rooms clean and modern and staff was very pleasant and helpful. All rooms appear to face the same direction, my stay on the 2nd floor was peaceful

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Thank Daniel B
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning Daniel, Thank you so much for your feedback, I am glad you enjoyed your stay and we hope to see you again soon. Sincerely, Julia Barreiros

Kelowna, Canada
Reviewed 1 August 2016

Left on a spontaneous solo trip to the coast for 24 hours. Booked this hotel through Hotwire. Got a two-bed hotel room, AC/heat worked well and the view from the window was trees - very nice. Adjoining room had some noise bleed but got quiet by 10 PM. Front staff friendly. Really nice workout facility, although I did not have...

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Helpful?
Thank Thekeekinator
JuliaBarreiros, General Manager at Four Points by Sheraton Surrey, responded to this review

Good morning, Thank you for sharing your experience, we appreciate your kind comments and hope to see you again soon. Sincerely Julia Barreiros

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room

Additional Information about Four Points by Sheraton Surrey

Address: 10410 158 St, Surrey, British Columbia V4N 5C2, Canada
Region: Canada > British Columbia > Surrey > Guildford
Price Range: RM339 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Surrey 3*
Number of rooms: 77
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Surrey staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Surrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the back of the building overlook a quiet forested area. Main floor can be loud in the morning if a tour is staying the night.”
 of 5 bubbles 483hanse, 3 Feb 2017 | Read review
“The best room would be in another hotel!!”
 of 5 bubbles BeanDad, 28 Dec 2016 | Read review
“just ask near thru rear as the front is on a main road”
 of 5 bubbles waytowayne, 15 Nov 2016 | Read review
“..in another hotel!”
 of 5 bubbles jackiesP8830DP, 21 Oct 2016 | Read review
“Don't stay in room 101 - it's right across from the door to the pool and weight room. Very noisy.”
  • Tub & Shower - low pressure
  • Bathroom
  • Bathroom
  • Furniture
  • Beds
 of 5 bubbles TeamPasta, 9 May 2016 | Read review
5 of 5