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Waterton Lakes Lodge Resort

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Waterton Lakes Lodge Resort
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444 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Reviewed 29 October 2016

I only stayed one night, but god I wished it was longer. When we were low on coffee all we did was ask and they supplied us with hand fulls of it. The room had an awesome atmosphere and we were supplied with cable TV. Stay here!

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Helpful?
Thank wesbreck
Toronto Area, Canada
Reviewed 18 October 2016

We had booked the Lodge in June, so we were very excited to visit this lovely place. We arrived & were told that we were cancelled & should have been taken care of by 'BOOKING.COM'. We were not! They moved things around & got us a lovely room in their sister hotel at a great price. WE could use all...

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1Thank LovesHawaii821
Monaco
Reviewed 18 October 2016

We stayed here for one night, and it was a very good experience. The area around is really beautiful and it's perfectly located inside the park. Just a pity everything was closed around, but off season, it's quite normal. In any case, I would like to thank the amazing people working here. The first evening the barman lady was very...

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1Thank LoiAndrea
Reviewed 11 October 2016 via mobile

Stayed for 2 nights. Rooms were clean and staff are very friendly. Really nice having the pool and hot tub. Small issue with TV service but didn't really matter to us. Supposed to be fixed before next season. Will definitely go back again.

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1Thank Gary L
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We appreciate your understanding of our poor TV signal, Gary. It's so nice to hear you enjoyed use of our Recreation Center and your stay overall. We hope to have you back with us the next time you find yourself in Waterton Park.

Reviewed 10 October 2016

We made a road trip east to west and we stopped by Waterton. We made day to day reservation and chose the Waterton Lakes Lodge Resort for our stay. Waterton is a very nice town and just wonderful during the fall. We loved the small village. We stayed only one night but the room was nice and conformable.

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1Thank robinferand102
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Thanks for writing us a review Robin! We're happy you found your room to be nice and comfortable for your short visit in Waterton, and hope to see you back for a longer stay soon.

A TripAdvisor Member
2 reviews
Reviewed 7 October 2016 via mobile

I want to thank Manager Natasha and Chef Andrew for their hands on, detailed, sincere service. I brought my group of 40 to the lodge for 2 nights. Both Natasha and Andrew couldn't have been more accommodating, even opening the restaurant early for us one morning for our early departure. Both are professional, personable and friendly. I recommend the property...

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Thank A TripAdvisor Member
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We're so glad you and your group enjoyed your time with us in Waterton! Our team works hard to ensure exceptional service is offered, and it's great to hear it's paying off for our guests. We appreciate you recommending us, and hope to see you again soon!

Olds, Alberta, Canada
Reviewed 7 October 2016

Expensive, not charged what was confirmed by email until I challenged it the next morning. Slow, unenthusiastic staff at check in and check out. The restaurant was very expensive relative to others in town. I know it was end of season but that doesn't remove the need to be customer friendly. Would not stay there again.

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1Thank Stirling M
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

We are sorry to hear of this Stirling. This is certainly not the standard of service we strive to provide to all of our guests, and sincerely apologize for having failed you. We are working with our team to ensure consistent, accurate and friendly service is always offered, and hope you choose to give us another chance to impress you...

Oceanside, New York
Reviewed 6 October 2016

We enjoyed our two night stay while on a bus tour of the Canadian Rockies. The facility was clean and featured a very good restaurant. Our room was on the second floor, necessitating stair climbing as there are no elevators. We experienced cool temperatures in the low 30's at night yet the heat in our room worked very well and...

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Thank Phyllis54
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Thank you for taking the time to write us a review Phyllis, we truly appreciate your feedback. We're glad to hear you kept warm on those chilly mountain nights!

Reviewed 2 October 2016 via mobile

Let me say this place could be a huge money maker if money was put into maintenance and staff that new how to clean. The first room they gave us, when we walked into the lobby the smell of beer spilt all over the floor and the dirt in the lobby and stairway was disgusting. Then when we got into...

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1Thank Gerald F
Waymarker, Public Relations Manager at Waterton Lakes Lodge Resort, responded to this review

Hi Gerald, we appreciate you taking the time to write us a review and apologize for disappointing you during your stay with us. We take full responsibility for our shortcomings, and our team is working hard to improve areas for the future. We hope you enjoyed you time visiting Waterton Park despite these issues.

Lawndale, California
Reviewed 28 September 2016

Great room with a view of the historic hotel from the balcony on the second floor. Had to go to the lobby to gain internet access. If you like adventure and hiking be sure to sign up for the Ranger Hike along the lake. It is 8 miles but you get boat ride back. You are guided by a Ranger...

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Thank Tim D D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Waterton Lakes Lodge Resort is located in the heart of the Waterton Lakes National Park town site. Surrounded by the Canadian Rockies, this property offers affordable rooms and suites; indoor pool and hot tub; fitness and recreation center; ski and snowshoe rentals; banquet hall and meeting space; and stunning mountain views! A good sleep, a good meal, and a great adventure! ... more   less 

Additional Information about Waterton Lakes Lodge Resort

Address: 101 Clematis Avenue, Waterton Lakes National Park, Alberta T0K 2M0, Canada
Region: Canada > Alberta > Canadian Rockies > Waterton Lakes National Park
Price Range: RM343 - RM1,200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterton Lakes Lodge Resort 3*
Number of rooms: 80
Reservation Options:
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Also Known As:
Waterton Lakes Hotel Waterton Lakes National Park
Waterton Lake Lodge
Waterton Lakes Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Waterton Lakes Lodge Resort staff and other travellers.
3 questions
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1 month ago
belgium
Kelowna, Canada
over a year ago

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Questions? Get answers from Waterton Lakes Lodge Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the first floor if you have a lot of stuff, choose the second floor if you want quietness.”
 of 5 bubbles 853katet, 12 Jan 2017 | Read review
“If you have mobility issues, ask for a room on the ground floor as no elevators. I would always go for a kitchenette room.”
 of 5 bubbles jboneil, 9 Jan 2017 | Read review
“Upstairs with a view to the west.”
 of 5 bubbles TimDD, 27 Sep 2016 | Read review
“Make sure your windows don't open towards the parking lot.”
 of 5 bubbles CraigBu, 22 Sep 2016 | Read review
“all are good”
 of 5 bubbles marlinbytes, 19 Sep 2016 | Read review
5 of 5