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Brentwood Bay Resort & Spa

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Brentwood Bay Resort & Spa
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679 Reviews from our TripAdvisor Community

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Showing 666: English reviews
Singapore, Singapore
Reviewed 1 January 2017 via mobile

Views from pub are spectacular, service was excellent and the food was very good, a recommended place to visit eat and stay as it is a little outside of downtown. The summer months are quite busy but the off season periods make this a great place for business meetings

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Thank Skye S
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Skye S for you review. We sincerely appreciate your recommendation and compliments of our staff and resort! We hope to welcome you back in the future! Sincerely, Gina

Reviewed 31 December 2016 via mobile

Stopped here overnight before heading to Vancouver for New Years. The staff gave me a free upgrade just so I wouldn't have to hobble on my crutches. Clean rooms. Fantastic Views. Outstanding Staff. 5 stars!

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Thank Shandor C
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Shandor C for your wonderful feedback! I am delighted to hear that we were able to accommodate you to make your stay more comfortable! Wishing you a speedy recovery and happy New Year! Sincerely, Gina

victoria
Reviewed 30 December 2016

Went for the 1 st time in couple years to the dining room .. 7 pm reservation.. room was quite busy .. they have a groupon on at the moment .. at first the service was very slow ordered pellegrino very slow to come out ....ordered $65.00 bottle of wine service got better ? had the tasting menu lamb sirloin.....

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Thank stbpens
LeadershipTeam, Manager at Brentwood Bay Resort & Spa, responded to this review

Hi stbpens. Thanks for taking the time to write a review. We’re glad you decided to return to the Dining Room for the first time in years. Sorry to hear that the experience wasn’t perfectly smooth, but we look forward to welcoming you back again in the future. See you then! Andrew

Saanichton, Canada
Reviewed 28 December 2016

On Christmas day our family went to the resort (for the second year) to enjoy Christmas dinner in the dining room. All the staff were so welcoming and our server 'Sarah' was fantastic! Our experience yet again was spectacular at the resort. The atmosphere and the view is so beautiful. The food was delicious and attention to every detail was...

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1Thank 694mandyc
LeadershipTeam, Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you for the wonderful review, MandyC. We’re so glad to hear that you had another fantastic holiday experience here at the Resort. We are very proud of Sarah and all of our staff who genuinely enjoyed serving Christmas dinner this year. All the best in the new year! Thanks, Andrew

Reviewed 26 December 2016

This hotel is in a very quiet, societally normal, classy suburban part of Greater Victoria. I liked the fact that we were surrounded by "normal people" and the surrounding environment is street freak free unlike downtown. The food was artistic, service staff were very professional, and the outside scenery gives customers a feeling of happy contentment.

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Thank Raymond L
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Raymond L for sharing your feedback from your recent stay. I am delighted to hear that you enjoyed your time with us. We sincerely appreciate your compliments of our service and food! And we agree, the view makes it even better. Thank you again and we hope to welcome you back in the future. Sincerely. Gina

Vancouver, Canada
Reviewed 23 December 2016

We have a relative in Victoria, so we come a couple to a few times a year. We usually stay in a hotel on Victoria's harbour but this time we decided to change and it was the best decision. The Brentwood Bay Resort is the most comfortable, clean and cozy room we've ever had in town. The high sealing, fire...

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Thank octopusvenom
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you octopusvenom for sharing your experience with the Trip Advisor community! I am so pleased to hear that you were happy with your decision to join us. Your compliments of the resort are much appreciated and we would be delighted to welcome you back in the future. Thank you again for your wonderful feedback. Sincerely, Gina

Sidney, British Columbia
Reviewed 19 December 2016

We stayed here for two nights, and a couples massage package. The stay was very comfortable, with the rooms being very nice. The view from the balcony was world class, and made it seem like you were away from everything. The staff were very professional and courteous, and the food in the restaurant was exceptional. We thoroughly enjoyed the spa...

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Thank trinculo15
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you trinculo15 for your wonderful feedback! I am so delighted to hear that you found your stay comfortable and romantic! Your compliments of our staff and resort are much appreciated! We look forward to welcoming you back! Sincerely, Gina

New York City, New York
Reviewed 12 December 2016

It would be hard to say anything bad about the Brentwood Bay Resort & Spa. The photos don't do it justice - it's in a spectacular location with great food, a beautiful facility, and friendly staff. I highly recommend it to anyone looking to stay in the area. If I had to find some downsides, I would say that it...

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Thank tcktravelguy
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you tcktravelguy for your wonderful review! Your compliments are sincerely appreciated. Our staff work hard to provide every guest with an exceptional experience and it is lovely to hear that we have achieved this goal! You are correct that being situated in the beautiful secluded bay does mean we are about a 25 minute drive from downtown Victoria, however...

Winnipeg, Canada
Reviewed 11 December 2016

The Brentwood Bay has wonderfully warm, inviting rooms, with plenty of tasteful and beautiful wood. The floor-to-ceiling windows give a beautiful view of the water, and open up either to balconies or terraces on the main floor. We have stayed there roughly once a year since they opened, and always look forward to it.

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Thank D C
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you D C for sharing your recent stay with us. We always look forward to welcoming back our returning guests and it is wonderful to hear you have made joining us an annual tradition. We look forward to welcoming you back once again. Sincerely, Gina

Vancouver, British Columbia, Canada
Reviewed 11 December 2016

I stayed here in December with my four-year-old daughter so we could see Butchart Gardens. The room was lovely, with a very nice view of the pool and marina, and it had a huge bathtub. There were two events going on at the resort so we couldn't eat in the dining room but we were given a room service credit,...

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Thank Chevy S
LeadershipTeam, Front Office Manager at Brentwood Bay Resort & Spa, responded to this review

Thank you Chevy S for sharing your experience from your recent stay with us! I am delighted that you enjoyed your stay. We are lucky to be situated so close to the beautiful Butchart Gardens, it is wonderful that you were able to take your daughter to see the Christmas lights. Thank you for sharing your feedback regarding the light...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Brentwood Pub
Brentwood Pub
Cuisines: Bar, Pub, Canadian
Seagrille
Seagrille
Cuisines: Canadian, Seafood
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on pristine Brentwood Bay, in the heart of Victoria's wine country, minutes from Butchart Gardens and with easy access to Downtown Victoria and the Airport, this boutique hotel is a 5-star luxury resort with contemporary west coast flair. Each elegant Ocean Suite features king beds, spa-like bathrooms, romantic fireplaces and stunning ocean views. Simple, intimate and relaxing… indulge in a true state of bliss at Vancouver Island’s finest spa & culinary resort destination. We’re not a million miles away, it just feels like it! ... more   less 

Additional Information about Brentwood Bay Resort & Spa

Address: 849 Verdier Ave | Brentwood Bay, Central Saanich, British Columbia V8M 1C5, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Central Saanich
Price Range: RM588 - RM1,644 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Brentwood Bay Resort & Spa 4.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Resort And Spa
Brentwood Bay Inn
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Questions & Answers

Here's what travellers have asked, with answers from Brentwood Bay Resort & Spa staff and other travellers.
4 questions
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1 month ago
Grants Pass,OR
over a year ago
Maple Ridge, Canada
over a year ago

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Questions? Get answers from Brentwood Bay Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay in hotel. Given my dining experience the hotel would be one to highly consider.”
 of 5 bubbles G9255RDjamesl, 1 Mar 2017 | Read review
“All rooms have a view.. If you want a slightly better view .. the higher numbered rooms have a better view of Brentwood Bay Marina”
 of 5 bubbles 120dejav, 20 Feb 2017 | Read review
“all rooms are easy to access from the parking lot.”
 of 5 bubbles HansiZ, 14 Feb 2017 | Read review
“Get a room with a balcony.”
 of 5 bubbles SugarKane62, 10 Feb 2017 | Read review
“Bring your swimsuit.”
 of 5 bubbles , 19 Jan 2017 | Read review
5 of 5