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Lake Crackenback Resort & Spa

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Lake Crackenback Resort & Spa
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683 Reviews from our TripAdvisor Community

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Showing 678: English reviews
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Reviewed 2 days ago NEWvia mobile

We recently visited Lake Crackenback Resort for our honeymoon! We stayed in a studio villa (1 Little Thredbo Road) and it was awesome! Gas fireplace so didn't need to buy firewood (firewood is only provided in winter) so that's a bonus. The bed was a little uncomfortable which we found was because the slats underneath had moved slightly but once...

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Helpful?
Thank Lizzie U
Sydney, Australia
Reviewed 3 days ago NEW

We rented a 2 bedroom lakeside apartment for our very first time at the Lake Crackenback Resort & spa. The ground floor apartment was very clean and well appointed and the kitchen was excellent for cooking some of our meals. The Alpine larder was the right level of cuisine and your staff, particularly Sara were excellent. with the manicured surroundings...

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Thank 496RichardG496
Brisbane, Australia
Reviewed 1 week ago

I would definitely recommend this resort,We had a family group ranging from age 3 to 70 and it was great for everyone ,a very beautiful setting with lots of wildlife, great restaurant,plenty to keep everyone active and wonderful helpful staff Thanks to everyone

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Thank patriciaO7860JZ
Canberra, Australia
Reviewed 2 weeks ago

A wonderful weekend at the Resort. Its such a beautiful location, with plenty to occupy you if you want to be busy, or just relax and enjoy the grounds and the lake. Our riverside cabin was gorgeous, with a big fireplace. Nothing better than relaxing in front of the fire with a lovely red and ordering take away from Alpine...

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Thank Cailin_Dearg28
Reviewed 3 weeks ago via mobile

Had an excellent weekend up here, highly recommended! The resort facilities was well maintained, the chalets were spotless and the staff were great!! Had dinner at Cuisine and the food was exceptional and was a great view over breakfast too!! Definitely coming back!

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Thank Dave S
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Dave S, Thank you for your 5 star review of Lake Crackenback Resort. We will pass your lovely comments onto our staff. We look forward to seeing you again. Thank you The Team at Lake Crackenback Resort & Spa

Sydney, Australia
Reviewed 3 weeks ago via mobile

Great spot for families. Loads of wildlife to see around the resort including kangaroos, deers and wombats. Complimentary Archery l, canoeing and trampolines for the kids. Accomodation was clean and tidy. Having a kitchen is always a bonus when on holiday. Highly recommended.

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Helpful?
Thank GGCC4
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear GGCC4 Thank you for providing us with feedback on your recent stay with us at Lake Crackenback Resort & Spa. We are delighted to hear that you and your family had such an enjoyable stay with us and were able to see lots of the local wildlife! We hope to be able to welcome you back to the Resort...

Canberra, Australia
Reviewed 4 weeks ago

We have been staying at LCR at least once a year for the past ten years and have always had a truly relaxing and refreshing time. The beauty of the environment and the standard of amenities makes for an incredible stay. I highly recommend this place to anyone from couples looking for a quiet, romantic getaway to families with young...

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1Thank Ange R
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Ange R Thank you for your valuable feedback regarding your recent stay at Lake Crackenback Resort & Spa. It sounds like you and your family had an enjoyable stay and it sounds like you were able to make use of lots of the Resort Activities. I am very sorry to hear of the disappointment you had with regards to...

Sydney, Australia
Reviewed 4 weeks ago

We stayed in a two bedroom mountain chalet 18A. It was well furnished and decorated. It was lovely and quiet but the tiled floors were rather chilly. I saw in the laundry a notice to say that underfloor heating is only turned on between May and Oct. It certainly would have been more comfortable if it could have been extended...

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Thank Jellytree
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear Jellytree Thank you for your comments regarding your recent stay with us at Lake Crackenback Resort & Spa. We are sorry to hear of the few issues you encountered during your stay such as no in-floor heating and the temperature of the pool. We strive to ensure all of our guests have the best possible experience and we hope...

Sydney
Reviewed 4 weeks ago

We visited last week in the school holidays with our teenage boys and very much enjoyed our stay in Apartment 33 by the lake.There are so many activities at the Resort, we barely scratched the surface. Gym, pool and paddle boards was all we had time for as we were mainly in the moutains for the walks. The breakfasts were...

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Thank margusluke
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear margusluke Thank you for your feedback on your recent stay at Lake Crackenback Resort & Spa. We are happy to hear that your and your family had such an enjoyable stay with us these school holidays. It sounds like you definitely made the most of the beautiful walks in the area as well as the many activities at the...

Woy Woy, Australia, South Pacific
Reviewed 4 weeks ago via mobile

This is one of the most beautiful places in Australia. Its viewed from every part of the resort are amazing, it is so peaceful and relaxing and takes you away from any worry. The studios and chalets are our preferred choice. The complex is not too busy at this time of the year and even when it is just a...

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Thank GeryRowntree
CrackenbackResort, Manager at Lake Crackenback Resort & Spa, responded to this review

Dear GeryRowntree Thank you for your recent feedback following your stay at Lake Crackenback Resort & Spa. We are delighted to hear you had such an enjoyable stay and were able to truly appreciate all the beauty the Resort has to offer. We hope we can welcome you back to the Resort in the future. Kind regards

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
Internet
  • Public Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Located on the border of the Kosciuszko National Park, Lake Crackenback Resort & Spa is a natural playground nestled in the Thredbo Valley surrounded by the spectacular Snowy Mountains. Just 15 minutes from Thredbo and Perisher Resorts. Its unique setting and many complimentary activities appeal to both couples and families to relax and absorb the scenery or experience the many mountain activities on resort and in the local area. Lake Crackenback is a perfect base to explore the region from sightseeing, local attractions, snowsports in winter and the many summer activities including walking trails, mountain bikes, Segway Eco Tours, canoeing or fishing. ... more   less 

Additional Information about Lake Crackenback Resort & Spa

Address: 1650 Alpine Way | Snowy Mountains, Crackenback, New South Wales 2627, Australia (Formerly Novotel Lake Crackenback Resort)
Region: Australia > New South Wales > Crackenback
Price Range: RM896 - RM5,472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lake Crackenback Resort & Spa 3.5*
Number of rooms: 110
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Also Known As:
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Lake Crackenback Resort & Spa staff and other travellers.
6 questions
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Questions? Get answers from Lake Crackenback Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room layout diagrams”
496RichardG496, 21 May 2017 | Read review
“Lakeside units have the best views and access to amenities”
, 26 Apr 2017 | Read review
“Look on their website to see the virtual tours of the individual chalets.”
Jellytree, 26 Apr 2017 | Read review
“Look at all accommodation available, lots of variety to choose from”
thhall2017, 19 Apr 2017 | Read review
“Don't use the three bed room apartments. One bedroom one are much better.”
jimrob2017, 18 Apr 2017 | Read review
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