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Grouse and Claret

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358 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 February 2016 via mobile

I really wanted to like this caravan site. It's situated behind the Grouse and Claret pub/hotel in the village of Rowsley just down the road from Bakewell in one direction and Matlock in the other. There is also the Peak Village Outlet shopping centre adjacent. We stayed in our motorhome as the site is only a short drive away from... More 

Helpful?
Thank James B
Matthew D, General Manager at Grouse and Claret, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our head office. We also happy to inform that we are planning to improve our site and... More 

Leicester, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 February 2016 via mobile

Fantastic 1 night stay👍 Food and staff were great and really welcoming,,, would definitely recommend!! We arrived on a friday afternoon for a one night stay and after arrival popped into the beautiful bakewell for a walk and shop On coming back to the hotel we had a lovely evening meal and a very comfortable sleep

Helpful?
Thank 54321paul
Matthew D, General Manager at Grouse and Claret, responded to this review

Dear Paul, We very much appreciate your comments regarding your stay at the Grouse and Claret. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. More 

Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 January 2016 via mobile

My business partner and I stayed at the Grouse and Claret for one night whilst in the area on business. The rooms were nicely furnished and very clean, spotted a couple of very minor maintenance issues (loo roll holder not screwed into the wall securely) but nothing that affected my stay. We ate in the restaurant and got what we... More 

Helpful?
Thank Reaneybean80
Matthew D, General Manager at Grouse and Claret, responded to this review

Dear Guest, thanks for your kind comments you have shared here on tripadvisor. We are happy to hear, that you have enjoyed your time with us. Rest ensured, that we will do everything in our power to be appear fresh and modern all times. More 

Level Contributor
16 reviews
Reviewed 12 January 2016 via mobile

Stopped over due to business. Fantastic nights sleep and good breakfast... pub looks fantastic. .rooms are nice and clean

Helpful?
Thank NA N
Sheffield, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 January 2016

Visited this place on a birthday do . Was shocking , meals were wrong , drinks didn't arrive . Took 3 hours for the meal which was at best average ! . When the bill arrived , they'd tried charging for the meals which were wrong aswell as the ones we actually ordered . Staff not the best !

Helpful?
1 Thank Spenfox
Matthew D, Manager at Grouse and Claret, responded to this review

Hi I am really sorry to see you didnt enjoy your visit. I would like to discuss this in person if you wish to do this please call me on 01629733233 to discuss. More 

Travellers are raving about these Rowsley hotels

Derby, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 January 2016

We dropped in today for a bite to eat on our way home from Bakewell. Waited at the "Wait to be seated" sign, only to be totally ignored by two waitresses! The first one was not busy, she walked towards us and I was ready to speak to her but without a word and rather ignorantly she turned her back... More 

Helpful?
1 Thank T80RRY
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for your feedback, I'm really sorry to hear about what happened. I have discussed the issues raised with front of house team so that never happened again. More 

Norwich, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 January 2016

Stayed here for 3 nights it was very good,our rooms were very clean modern,the staff were very friendly and helpfull and the food was excellent from our breakfast to main meals with value for money prices,we have been on a lot of holidays and without a doubt this is one of the best places we have stayed.

Helpful?
1 Thank bjrix
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for your feedback, its lovely to hear you were happy with your visit. Hopefully we’ll see you again very soon. More 

Sheffield, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 January 2016

We have not eaten here for a while ,having had good dining experiences previously we were very disappointed .Despite being busy the waitress and waiter were pleasant my meal was replaced fairly quickly however there was little improvement .We will not be returning.

Helpful?
1 Thank sue f
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for the feedback I'm sorry the visit wasn't up to our usual standard and i have already discussed the issues with the team to ensure it doesn't happen again. I hope you visit us again. More 

Leicester, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 December 2015

A nice place to stay, good location, good food, friendly staff . Nice rooms but with one proviso room 2 were we stayed has a noisy smelly fan under the window which would be nasty in the w weather thankfully the noise /smell subsided about 8 30 pm so did not complain, it will not stop us going again.

Helpful?
Thank dezza658
Matthew D, Manager at Grouse and Claret, responded to this review

Thank you for your feedback, its lovely to hear you were happy with your visit. We have ongoing work to fix the "fan issue". Hopefully we’ll see you again very soon. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2015 via mobile

The place itself was ok. Very busy on arrival so had to wait a bit to check in but gentleman was very nice when he did. Asked if we needed to book a table for the evening and he said no. The room was clean and tidy but only enough coffee for one cup and no sugar at all. Some... More 

Helpful?
1 Thank Lisa O
Matthew D, General Manager at Grouse and Claret, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
18th-Century Restaurant/Public House with 8 beautifully appointed double en-suite bedrooms. Situated just 1 minutes drive outside the Peak District National Park we are well situated for all local amenities including Chatsworth House, Haddon Hall, and the towns of Matlock and Bakewell. Nestled to the rear of the Pub, alongside the the River Derwent we also have 29 hard standing pitches with electric-hook-up to accommodate Touring Caravans and Motor homes and a separate Tent field, facilities here include Hot Showers, Toilets, Chemical Toilet disposal and Washing Up facilities. ... more   less 

Additional Information about Grouse and Claret

Address: Bakewell Road, Rowsley, Peak District National Park DE4 2EB, England
Region: United Kingdom > England > Peak District National Park > Rowsley
Price Range: RM407 - RM643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grouse and Claret 4*
Number of rooms: 8
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Also Known As:
Grouse And Claret Hotel Rowsley
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Questions & Answers

Here's what travellers have asked, with answers from Grouse and Claret staff and other travellers.
3 questions
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Sheffield, United Kingdom
over a year ago
over a year ago

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Questions? Get answers from Grouse and Claret staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms we have stayed in 7 & 8 both overlook the backyard!”
 of 5 bubbles kingman49, 21 Oct 2016 | Read review
“Room 1 is seperate from the others so nice and quiet :)”
 of 5 bubbles 622harrietg, 26 Sep 2016 | Read review
“Didn't stay over night so unable to comment.”
 of 5 bubbles 276sylviam, 21 Sep 2016 | Read review
“Stopped here in motorhome for its excellent location.”
 of 5 bubbles BarbnLuke, 1 Aug 2016 | Read review
“I don't know about all the rooms, but avoid number 01”
 of 5 bubbles 527RonE, 31 Jul 2016 | Read review
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