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Doubletree by Hilton Cambridge City Centre

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Traveller (351)
Room & Suite (156)
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Overview
  • Excellent31%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“the river”(709 reviews)
“warm cookies”(28 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Additional information
Offers from Doubletree by Hilton Cambridge City Centre
Special Offer: 25% off* - Summer Sale
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Offers from Doubletree by Hilton Cambridge City Centre
Special Offer: 25% off* - Summer Sale
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,375)
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Show reviews that mention
All reviewsthe riverwarm cookiesa river view roomdouble treegarden housecar parksmall balconyper dayafternoon teacity centreexcellent locationmini barlovely hotelroom ratelovely roomcampunts
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1 - 5 of 2,280 reviews
Reviewed 3 days ago via mobile

Amazing location but really 3 star. Rooms are poky and everything feels squeezed and money saving. Our room was not ready until 3 ok. But when we tried to drink our own champagne in the garden the manager was rude and tried to stop us.We...More

Thank andrew g
Response from AitziberH, Manager at Doubletree by Hilton Cambridge City CentreResponded yesterday

Dear andrew g Thank you for your review. In response to your comments, our check-in time is 3pm, we cannot guarantee rooms will be ready before then although we always endeavour to have them ready as soon as possible. We sell champagne at the Bar...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

I stayed here a few nights while on a business trip with a group. The location is perfect. Right on the River Cam. Beautiful grounds for lunch or a cocktail. Efficient servers both outside and inside at the bar. The gentleman with white hair and...More

1  Thank dfgdave
Response from AitziberH, Manager at Doubletree by Hilton Cambridge City CentreResponded 3 weeks ago

Dear dfgdave Thank you for your feedback. What a lovely review, we are delighted to see that your business trip was enhanced by all the team at the DoubleTree by Hilton Cambridge and the services that we offer. This is what it's all about and...More

Reviewed 1 week ago

We've stayed here numerous times over the last 15+ years and through various ownership. This past visit didn't not live up to our previous experiences. We had a room on the third floor facing the canal. Our room was clean and well appointed. However, it...More

2  Thank Sarah B
Response from AitziberH, Manager at Doubletree by Hilton Cambridge City CentreResponded yesterday

Dear Sarah B Thank you for your review and for your loyal patronage to the hotel. We are humbled and glad to know that you have been at the hotel many times over the past 15 years. However, we are very sorry that this last...More

Reviewed 1 week ago via mobile

We have booked a balcony river view room and check-in at 3:00pm of 3 June. Before we entered into the room on 3rd floor, we found the used tea cups, empty bottle and trash were placing near the room door. Not only ours, were the...More

2  Thank Chris L
Response from AitziberH, Manager at Doubletree by Hilton Cambridge City CentreResponded 3 days ago

Dear Chris L Thank you for your review. We are pleased to see that you enjoyed very much your stay with us. Our apologies if this took to change room but glad we could be of help and this was an enjoyable visit. Thank you...More

Reviewed 1 week ago

I get that its a Hilton brand hotel in a busy city centre but for around £290 for a one night stay, it is a lot of money when the standard of the room was not great. The cleanliness of the room alone was not...More

Thank Amy C
Response from AitziberH, Manager at Doubletree by Hilton Cambridge City CentreResponded 3 days ago

Dear Amy C Thank you for your review. It is very sad to read that despite the overall good feeling and enjoyment of your visit to the hotel, with great service, breakfast and cleanliness, we failed you with regards the cleanliness of the balcony. These...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$200 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
#10 Luxury Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$200 - US$481 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
#10 Luxury Hotel in Cambridge
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (351)
Room & Suite (156)
Dining (34)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jodie R
12 May 2018|
AnswerShow all 2 answers
Response from AitziberH | Property representative |
Hi Jodie To Regent Street from the hotel it would take around 10mins at most walking at normal pace.
0
Votes
Mamf R
9 April 2018|
AnswerShow all 3 answers
Response from AitziberH | Property representative |
Yes, from the punting station on Scudamores, right next to the hotel, you can go either towards Grantchester or towards the centre of Cambridge and the back of many Colleges.
0
Votes
Laura E
6 January 2018|
AnswerShow all 4 answers
Response from Chris D | Property representative |
Hi, our restaurant is indeed Marco Pierre White Steakhouse. We also have lovely food in the bar, and (when it’s warm enough) on our Riverside Terrace.
0
Votes
Room Tips
"Try to get one with a balcony so you can open the door and let the evening breezes come in."
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"Ask for a room facing the river, not the car park."
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"rooms have balconies, ask for one that does not overlook the carpark or entrance."
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"The balconies have beautiful views so worth it in good weather."
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