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The Gonville Hotel

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The Gonville Hotel
The Gonville Hotel
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1,586 Reviews from our TripAdvisor Community

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Showing 1,527: English reviews
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Falmouth, United Kingdom
Reviewed yesterday NEW

I have stayed here many times before. This hotel offers consistently excellent service, with very helpful and welcoming staff, comfortable rooms and spotless bathrooms. Sadly, the introduction of car parking charges in future means that this tips the hotel into a less competitive price bracket which is not necessarily compensated by its central location.

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Helpful?
Thank Sarah S
Reviewed 2 days ago NEWvia mobile

Lovely hotel. Standard room. iPad in room, as well as pillow menu. Pillows nice, comfy bed but the Mattresses do need replacing in room 116 as could feel springs! Service excellent. Amazing breakfast. Good location. Will return! Wish we stayed for longer.

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Thank Rebecca R
Athens, Greece
Reviewed 2 days ago NEW

the room was the biggest one I have ever seen; the service rendered was excellent; to my eyes, kindness and appreciation were the features of the personnel, always there to help you. The location is formidable (a straw through parker's piece is refreshing). Last by no means least, a drink with a (professional - colleague) friend next to the piano...

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Thank egeorgil
lincolnshire
Reviewed 4 days ago NEWvia mobile

We went for a two night city break and chose the hotel for it's location and free parking, although I believe a charge may be incurred shortly. It certainly is convenient and we were able to walk to all the things we wanted to do and the car never left the car park. Our room was clean and comfortable, once...

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Thank MaryR_9
Reviewed 5 days ago NEWvia mobile

Stayed 2 nights with our dog. The hotel is not advertised as a dog friendly hotel but I made a call and found out that they welcome dogs. When we got into our room, we found a present of dog treats which our dog loved. The superior room that we got was very spacious and well appointed. We were always...

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Thank Paerin C
Reviewed 1 week ago NEW

It is the staff that make this hotel stand head and shoulders above others! They are always efficient and polite but above all else, they are very friendly! When you stay away from home regularly it makes such a difference to be recognised and to be able to have a friendly chat. I have been staying here 2 nights a...

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Helpful?
Thank Heather S
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Heather S, Thank you so much for taking the time to leave your review following your recent stay with us. We are delighted that you found us to be head and shoulders above the rest, this is something we strive for everyday and I know the team will be pleased to hear this. We are also pleased that we...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Two night stay while in Cambridge on business. Was expecting the usual forgettably average experience but was pleasantly surprised. Not much to look at from outside but very nice inside. Recently renovated, nice rooms, good breakfast and impeccable service. Ate in the brasserie for dinner which wasn't bad.

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Thank Ed C
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Ed C, Thank you for your recent review, we are delighted that we exceeded your expectations during your recent visit with us, nothing gives us more pleasure to know we have achieved this. Please know I will be passing on your comments to the Restaurant and Kitchen teams who will be very pleased they delivered impeccable service and quality...

Ipswich, United Kingdom
Reviewed 1 week ago

This was our second stay at The Gonville and I can thoroughly recommend it. The hotel is very conveniently situated for a stay in Cambridge for the town centre and the station. We drove because the hotel has a large carpark which is a bonus in this city. Our room was smallish but clean and well furnished. The bathroom was...

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Helpful?
Thank Leh123
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Leh123 We are so pleased that you loved your experience with us, nothing gives us more pleasure than to know we have delivered an excellent stay for our guests. Please know that I will be passing on your comments to the rest of the team who will be very pleased in particularly with regards to breakfast. Thank you also...

Reviewed 1 week ago via mobile

Such a lovely hotel, with great decor and in a wonderful location too. Wr ate in the Atrium restaurant in the evening and the food was so good we went back fir breakfast. We were made to feel very welcome and the staff were all so lovely and helpful. Definitely going back again.

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Helpful?
Thank Brioney D
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Brioney D, Thank you for your recent review, we are so pleased that you found us to be a fabulous hotel! What a great compliment! We are always training the team to be the best they can be with the use of the Gonville Academy, so it’s really nice to hear that this hard work is being noticed by...

Reviewed 1 week ago via mobile

Very welcoming, lovely facilities and staff. Amazing breakfast. Cotto restaurant was delicious. Great selection of Gin in the bar! Less than 10 minutes to walk into the centre of Cambridge. Very useful to have parking. Really enjoyed our stay.

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Thank Wendy L
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Wendy L, Thank you so much for taking the time to leave your recent review, we are so pleased you found the hotel to be perfect for your anniversary celebrations and we are delighted that you let us be a part of making it special. I was also pleased to see that you had a delicious meal in Cotto,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more   less 

Additional Information about The Gonville Hotel

Address: Gonville Place, Cambridge CB1 1LY, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: RM696 - RM1,165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gonville Hotel 4*
Number of rooms: 84
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Also Known As:
Cambridge Best Western
Best Western Cambridge
Hotel Style:
#1 Business Hotel in Cambridge
#1 Green Hotel in Cambridge
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from The Gonville Hotel staff and other travellers.
8 questions
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Hailey, Idaho
10 months ago
2 months ago
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“simply state their needs”
 of 5 bubbles egeorgil, 27 Feb 2017 | Read review
“Try to stay up on the third floor away from the elevator”
 of 5 bubbles SLWS5775, 6 Feb 2017 | Read review
“131 is newly decorated”
 of 5 bubbles PaulGill_12, 3 Jan 2017 | Read review
“215 is a great room.”
 of 5 bubbles honey017, 2 Jan 2017 | Read review
“our room was at the back on the second floor and we never heard anything we could have been the only guests”
 of 5 bubbles adella55, 28 Dec 2016 | Read review
5 of 5