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The Gonville Hotel

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The Gonville Hotel
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1,612 Reviews from our TripAdvisor Community

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Showing 1,553: English reviews
London, United Kingdom
Reviewed 23 June 2016

We stayed one night. The hotel was easy to find, in a good location on the south side of the town, right on the park. It was expensive - ~£200 a night. I've stayed in a lot of hotels around the world and expected a lot for the top hotel on Tripadvisor in Cambridge, especially at this rate. We were...

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Helpful?
Thank FifeClub
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear FifeClub, Thank you so much for leaving your recent review. I am sorry that on this occasion we did not exceed your expectations. We do our best to offer our guests luxury, such as having carbon efficient AC in our rooms, handmade Green & Spring soap, in room guest valet system on an Apple Ipad, turn down service, pillow...

Stratford-upon-Avon, United Kingdom
Reviewed 23 June 2016

This is the best place to stay in central Cambridge. The staff know me and look after me. I am always welcomed back like the old friend I am, The rooms are well looked after and clean, breakfast is excellent and dinner is lovely either in the bar or the restaurant.

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Helpful?
Thank HelenLongsight
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear HelenLongsight, Thank you so much for your recent review, we are so pleased that you have had another enjoyable stay with us and found the rooms and breakfast to be excellent. Please know that I will be passing on your comments to the rest of the team who will be delighted. Thank you again for taking the time and...

Reviewed 22 June 2016 via mobile

I stayed here for 2 nights on a business trip. Room was well appointed, clean & tidy. Only downside was non functioning AC which was quickly rectified. Staff were great, friendly and attentive. Breakfast was fabulous. Really well cooked. We didn't eat here for supper however, but the menu looked good. The car park is a real bonus in Cambridge.

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Helpful?
Thank SarahBanner
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear SarahBanner, Thank you so much for taking the time to leave your review. Please accept my apologies for the issues you had with the AC this I am pleased to say has now been rectified. I will be passing on your comments to the Kitchen team who will be pleased to know the breakfast was fabulous. I was also...

Ipswich, United Kingdom
Reviewed 21 June 2016

The price reflects Cambridge and is not the best value for money but it's a nice hotel. Room was adequate if not exciting.Obliging staff and good breakfast but the room was too dark with no light into the wardrobe and a spotlight outside it making it impossible to see what you were doing. The entrance at the front is not...

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Helpful?
Thank Helen M
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Helen M Thank you so much for your lovely review, we are pleased that you found the hotel to be well located and food nice. We are currently looking at plans for addressing the access at the front of the hotel which should help those less able and soon we will be addressing the issues with the light into...

Aylsham, United Kingdom
Reviewed 21 June 2016

The Hotel's location is fantastic and the quality of the interior design for both the bedroom and public areas is more like a 5 star Hotel ! I stay in a lot of Hotels and this is a true Gem in the heart of Cambridge. The Staff are extremely helpful whether you're checking in or ordering a cocktail at the...

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Helpful?
Thank hivdberg
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear hivdberg, Thank you so much for your great review we are delighted that you had a great stay with us and found the recent refurbishment work to be at a high standard. We have worked with some of the leading companies in the world in order to achieve this result so are very pleased when it is noticed by...

Wellington, United Kingdom
Reviewed 21 June 2016

The staff here are extremely attentive and deserve high praise. The only reason I am giving 4 instead of 5 stars is that my room was extremely hot and this could not easily be remedied, although several members of staff did try very hard to assist. Because of this, I didn't sleep well, although the huge bed was of top...

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Helpful?
Thank Victoria O
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Victoria O Thank you so much for your recent review, I am sort that you experienced a hot and stuffy room. Since your review we will now be ensuring the rooms AC is turned on prior to our guest arrival on hot days to ensure that the room is comfortable. Please ask for me next time you stay as...

Westerham
Reviewed 19 June 2016

The location and the parking is great. Staff were helpful when I needed to get ice for my partner, who had a tennis injury. But saying that, the room was not cleaned at an appropriate time. We were out between 10am and 3pm, upon our return at 3pm the room was still not made up- I had to speak to...

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Helpful?
Thank AE6769
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear AE6769 Thank you for taking the time to leave your review, I am sorry that we did not exceed your expectations during your recent visit. Please accept my apologies for your room not being made up before 3pm, unfortunately due to being fully booked over recent days our strategy has been to service the arrival room’s first then service...

Cambridge, United Kingdom
Reviewed 19 June 2016

We were recommended the Gonville Hotel for our wedding reception and could not have been happier with the excellent service, support and attention to detail that the staff provided during our planning. The duty manager (Giuseppe), in particular, was outstanding in helping us bring to life what we wanted. It was an absolutely perfect day, and for those of our...

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Helpful?
Thank emart16
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear emart16 Thank you so much for your great review and for choosing us to be part of your special day! We are delighted that it went really well and that we were able to make it memorable for all the right reasons. Please know that I will be passing on your thanks to Giuseppe and the rest of the...

Reviewed 18 June 2016

The Gonville Hotel is located in a strategic place very close to the coach station and to the city centre. The style of the hotel looks very classic outside, but the structure is very modern inside. The rooms are very comfortable, with a large bathroom, a wide bedroom, free WiFi and everything you need to prepare tea or coffee. Breakfast...

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Helpful?
Thank andrealoca1977
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear Andrea L Thank you for your recent review of the Gonville Hotel, we are delighted that you found us to be the perfect starting point for your visit to Cambridge. We are pleased that you found our central location to be ideal for exploring the city and the interior of the hotel to be up to a high standard....

Stoke-on-Trent, United Kingdom
Reviewed 15 June 2016 via mobile

A thoroughly enjoyable stay, uncomplicated & refined. Comfortable room with touches of refinements, clean & tastefully decorated. Excellent breakfast with great service. Would definitely stay again, a refreshing change to corporate lodgings offering.

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Helpful?
Thank shadman1967
Christopher O, General Manager at The Gonville Hotel, responded to this review

Dear shadman1967 Thank you so much for your recent review, we are delighted that you had a great stay with us and found the hotel to be uncomplicated and refined. Please know that I will be passing on your comments to the rest of the team who will also be pleased you had a great stay with us and found...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more   less 

Additional Information about The Gonville Hotel

Address: Gonville Place, Cambridge CB1 1LY, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Price Range: RM664 - RM1,279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gonville Hotel 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Cambridge Best Western
Best Western Cambridge
Hotel Style:
#1 Green Hotel in Cambridge
#1 Business Hotel in Cambridge
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from The Gonville Hotel staff and other travellers.
10 questions
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Washington DC, District of Columbia
Hailey, Idaho
11 months ago
2 months ago

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Questions? Get answers from The Gonville Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 1-4 were well fitted out but had now view.”
 of 5 bubbles 62Heron, 21 Mar 2017 | Read review
“Ask for a view over Parkers Piece”
 of 5 bubbles 232jeane, 5 Mar 2017 | Read review
“Supreme room was worth paying the extra”
 of 5 bubbles Corrinapole, 1 Mar 2017 | Read review
“simply state their needs”
 of 5 bubbles egeorgil, 27 Feb 2017 | Read review
“Try to stay up on the third floor away from the elevator”
 of 5 bubbles SLWS5775, 6 Feb 2017 | Read review
5 of 5